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September 2024 by mitra afshar
They helped me very fast.
The persian lady works there ,she was very kind and knowledgeable.
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July 2024 by Melanie Rivera
I’ve visited this location many times, unfortunately the last two visits have not been that great. Normally I don’t have much to say besides that the previous employees here were always very friendly and very welcoming. However, I regret that I didn’t get the gentleman’s name but this is the second time he’s extremely rude for no reason, the first time he lectured me about an Amazon return box that I didn’t tape properly which in all honesty the box was closed so I didn’t see why it needed extra tape for no reason, and this last visit he decided to cut me off when I tried to say anything and told me to put my items on the scale even though it was multiple items and he couldn’t even figure out what was what when I was giving him the QR codes for the items. I’ve never really experienced such bad customer service from this place and I thought the first time it was just because he was having a bad day but for it to happen again it kind of sucks, because I did enjoy coming here.
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June 2024 by Sam
Awesome experience with this location..would def recommend
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May 2024 by Chris Morris
Fantastic service. So quick. So friendly.
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May 2024 by IsabelleS Guzman
I like the way treat customer service
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April 2024 by Trinity Vargas
The customer service was amazing, and fast. I also had some questions that were answered adequately, and I am a happy customer !
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March 2024 by Andriy Pleshakov
Calmness
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March 2024 by Serena O’Connor
I came to this UPS store do send out ALOT of packages last minute for work. I was very anxious about it & on top of it, it was a rainy day. The minute I walked in, I was greeted with love & care by the sweet Polin ! I believe she is the store owner. She really was extremely patient with me & gave me a dolly to get the packages out of my car with ease. She really made me feel comfortable & was so kind ! She is an amazing asset to this company & should be treated as such ! I will definitely be coming back to this UPS store. She really helped turn my day around ! Polin is the best !! :)
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March 2024 by Max Carbajal
BEST UPS STORE IN THE VALLEY! 10/10 recommend to come here for any type of shipping services !! Polin the owner she’s super sweet all staff and employees there are super nice.
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March 2024 by Anh Tieu
Polin, the clerk at this UPS store is extremely friendly and helpful. She helped me mail out a package on Sunday even though I came in late and it was already closing time., The store is clean and well stocked.
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January 2024 by Christine Abiyou
I have been serviced here many times, and each time the workers have been very kind, attentive, and worked in a timely manner! I highly recommend them.
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January 2024 by Laryssah Pizarro
Pauline was absolutely wonderful! I love the new ownership!
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December 2023 by Ted Robinson
Helped me even though I needed USPS
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December 2023 by Alixandra Burns
Polin, the owner of this location, couldn’t have been nicer, more understanding, or more helpful. This location is close to my work and it was my first time here and I had a historical amount of Amazon returns to do. Polin and Faith made me feel welcomed and they were so understanding. I profusely apologized multiple times and they both reassured me throughout the process (I was there for about 40 minutes people!!).At the end of the transaction she thanked me for my business and said she hopes to see me soon. This small goodbye was so appreciated by a fellow small business owner. You rarely hear it these days but it goes such a long way. Next time I need something printed or shipped, I’m definitely stopping in. Thank you for being such a kindhearted person and professional business owner, Polin! And thanks again for your understanding, Faith!Kindly,Your Package Princess
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December 2023 by Sanchez
This place is horrible. Don’t go here to send any packages. Polin Is the worst on-site manager she’s not helpful she doesn’t know what she’s doing. She doesn’t know how to properly train new employees and hires young girls that don’t even know what they’re doing sending packages to the wrong address and double charging for a package to be sent. She needs to be fired, and that little girl with the ugly long hair with the snout nose needs to be fired as well.
