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January 2024 by Jose Vargas
Recently came down there Adrian “tried” to give me a hair cut and he completely disregarded what I told him in the first place. I told him I wanted a taper and he ended up cutting my hair way above where it was supposed to be. When I called him out he got upset even though it was him the one not capable of cutting hair the way people ask him too. Right off the bat he was shaking and he was nervous and he never for once asked me how it was turning out or if the length was right. When I told him that it was too high for my liking he started saying that the way I wanted it was a barber style not a salon style which is just totally absurd. If he wasn’t sure or wasn’t confident to do my hair then he should’ve passed me on to the next stylist. Please don’t disregard my comment because my last comment was deleted even though Adrian was in the wrong.
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January 2024 by hailee venegas
Recently came here for a dye and it did not come out like I wanted. First she didn’t even dye the part that I wanted. Never changed the towel so by the end of it my shirt was SOAKED. The lady sounded really sweet but when she was applying anything to my hair it felt like she was just slapping my head. I have dyed my hair before but this is the only time my hair has felt this dry. (Going to another salon to see if they can fix the issue) in the photos u can see she didn’t even dye my hair the way it was shown in the pic inspo. She dyed it straight down the middle when that’s not how I liked it. The color isn’t even either. I’ve had multiple people tell me that it looks unfinished. (Note: I never write reviews. So I’m really upset with how this came out. Spent $175)
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September 2023 by Huma
Love Jcp Salon Northridge. They do excellent job.
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August 2023 by Naz
Love Jcp Salon Northridge. They do excellent job.
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August 2022 by Leandra B.
I've been with essy over 20 yrs andRita S. said it best in the review below. Love love love Essy and the wonderful things she can to to transform your hair. Would highly recommend her if your looking for a good hair stylist/colorist.
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May 2022 by Happiness P.
Thanks to Irina I got an amazing service today , it was definitely a tough correction but she nailed it ! I'm so happy with the outcome and the salon has many great hair products! Also Jaqline was so helpful she was highly educated with products and extremely nice . The whole vibe was positive and I enjoyed how spacious and nice the salon was.
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April 2022 by H H.
Roya at the Ventura location is the best!!! Hands down. I've been seeing her for years and I trust her with my hair cut, highlights, and eyebrow waxes. She takes her time and is consistent over the 5 years I've been going to her. She has her own room in the back. I have my new boyfriend seeing her too for his haircuts, and he's never been happier. Worth every penny and I've been to a lot of high end places that charge wayyy more with worse quality. With all the money I save I'm able to tip her better and just tell all my friends about her. I own my own business and word of mouth is the best tip :))
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February 2022 by Stephanie C.
Had a great experience at the salon. Got a haircut (bangs and long layers) and toning treatment for my brassy highlights. Very reasonable pricing, cheaper than other local salons. Ask for Jacqui, she was great! Loved the outcome :D Will definitely go back and recommend.
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September 2021 by Isabella fay
They charge me $90 just for a root touchup and they complain about it being slow and I love businesses because they over charge People for when they don’t want to do their hair do not go here they’ll rip you off and very unprofessional
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April 2021 by Alondra X.
Impulsively decided to get a haircut yesterday and had the most wonderful time! Homa is so sweet, funny, and kind! Strongly encourage you to book with her! I love my haircut :) I feel so beautiful
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September 2020 by Sue Weinsoff Hendricks
Friendly associates doing their best in these trying times.
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July 2020 by Mary K.
Incredibly rude staff. There was no one up front but a hairstylist told me to "go away and come back" because the hairstylist with whom I had an appointment with wasn't there yet. So I did. And when I arrived with three minutes to spare, I was ignored entirely and just waited to be acknowledged. Finally it is time for my appointment and the same lady told me to do the same thing again because the stylist wasn't ready for me. I understand that maybe I was early, but telling someone to go away when I drove an HOUR to be there and you can't even be polite? This was going to be a splurge since I've been unemployed for a couple of months, but I guess I'll just find a salon that actually appreciates my time and doesn't ignore me. Update: I called to apologize for the inconvenience I might have caused, and while the person I spoke to was infinitely nicer than the lady who yelled at me, I was pretty much told "I'm sorry you felt that way" and that was about it. No apology was issued for the fact that their employee yelled at me TWICE. Don't waste your time, because apparently they don't care about the behavior of their staff
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May 2020 by Linda J.
I love going the Northridge JCP salon, I feel safe there, and everyone is very professional. I especially want to thank my hair stylist Essy, who has been coloring and styling my hair for over 25 yrs. She is a great stylist.
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February 2020 by Edith Gonzales
Muy padre todo la atención que le brindan todo lo excelente
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January 2020 by Helen S.
I took my mom after Christmas to get her hair done at JCPenney salon colored and cut the lady messed it up so bad my mom was in tears.. I just now was able to get it fixed I complained but they said the salon manager was on vacation So I asked for the JC pennies manager She said there's nothing I can do until the salon manager gets back she would have her contact me, I told her I heard this before she said she promised It's been three weeks and nothing I would never recommend that salon I paid $105 because they said there's nothing they can do Now before that I spent over $100 on salon products in that place the same day WOW I must spend atleast $100-$200 a month on JCPenney products but now I'm going to another salon
