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June 2024 by Conor Fergus
Check out their tubs...they blamed this on me from a leaking A/C...... stay away!!!!!
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June 2024 by kevin mcdonnagh
Somethings are changing here for the good a new management team but big shout out to Kyle took issue of my concerns got the things repaired and followed up personally to make sure all was ok what a turn around from 12 months ago when no one returned calls no one followed up and no one cared about fixing the issues
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May 2024 by Mohith Chowdary kurra
I’ve been living here for almost 2 years. The leasing team of this property is great they always respond and they take care of you really well and then the maintenance team are great too, whenever I put in a maintenance request they’ll get it done in just a few hours. If you are searching to move to a new apartment in northridge you couldn’t find a better apartment than Terrena.
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May 2024 by Alfredo Gomez
I moved from Phoenix to Terrena at Northridge. I love my new place. It’s clean well mx and the people is amazing. The process was easy and really fast
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May 2024 by Araceli Salazar
One of the best experiences in finding an apartment. My wife and I will forever be grateful for Jamie! She made the process so easy and helped us find the perfect place to call home. If you are on the hunt please go directly to Jamie and I assure you she will make the experience the best. Thank you so much Jamie at Terrena Apartments not only did you help my wife and I but your staff are very efficient with maintenance calls and troubleshooting any issues that arise.
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May 2024 by Yesenia Alapisco
I love everything about Terrena, from the nice pools, the convenient gym, the relaxing courtyards, the cleanliness of the whole property and of course the beautiful sanctuary I call home. Thank you to the caring Terrena team who all work hard for us, they have an awesome maintenance team, housekeeping team and of course leasing management team including Laura and Lisa who make this place run like a high end resort. Thank you guys for all the fun events too, everything is truly appreciated.
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May 2024 by Ashkhen Yenokian
Excellent management!
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May 2024 by Carol Hubbard
Great location, office staff is amazing, property is fantastic, maintenance is usually on point, super pricey though
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April 2024 by Jacob Massoudi
Lisa in the leasing office was incredibly helpful and professional. She went above and beyond to ensure I got exactly what I needed. Her approach was friendly and efficient, making the whole process smooth and pleasant. I highly recommend her for anyone needing assistance in the building!
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April 2024 by Eliseo Alcocer
I am a two-month resident with Terrena Apartments. Overall, I am very content with my stay. See my detailed review below.
Touring: My wife and I scheduled the appointment online, and we arrived about 30 minutes prior to our scheduled time. Lisa was glad to provide us with a tour ahead of our scheduled time; unlike other tours, they are self-guided or completely AI-based interactions and have strict timeframes. On other tours, when we met a human, we tended to be dismissed because we looked young, which we were not. Lisa took the time to understand our needs, expectations, and, most importantly, budgeting. We toured a few one-bedroom apartments with different views and different square footage. Some units have light countertops and light cabinets for a more modern feel; other units have dark maple cabinets and light-to-dark countertops for a warmer, homier touch. We ended up falling in love with a unit with beautiful views of the northern San Fernando mountains, and warm color tones. Lisa reserved the unit we loved, and we began the application process, which was smooth, and within two weeks, we were ready to move in.
Move-in: Our move-in experience at Terrena Apartments was nothing short of efficient. We arrived to pick up our keys, badges, and parking passes. The movers were impressed by the level of security, the wide hallways, and roomy elevators. We were provided with a form to note any items that needed repairs, and within a couple of days, maintenance was at our door, ensuring everything was up to our expectations.
In-unit amenities: Check out the website for a complete list, but everything is quality-built, from the kitchen appliances and cabinets to the large windows for ample natural light and a beautiful framed vanity mirror in the bathroom. There is no bait-and-switch between what you see online and what you see in person.
Community amenities: As said before, there is no bait-and-switch. All areas are clean and well-maintained, as listed on their website. The gym is open 24/7, clean, and even has a Smith machine. A pet park is available on the east side of the complex, and there is even space to give your furry ones a bath.
Parking: The first floor is mainly designed for retail shops (The Stand, Boba Time, etc.). Floors 2-6 are for residents, and they require a parking sensor to get past the gates. I have a motorcycle, and I feel confident my bike won’t get stolen or vandalized.
Security: Coming from a very secluded and rural area, I did have my concerns when choosing this complex as it’s in a populated neighborhood, but I have had no issues. Other reviewers have commented on the fire alarms, which I have only experienced once at 7 am. Working with firefighters, I knew to check the main fire alarm system and it said someone pulled the alarm on the first floor. While it was a nuisance, I wasn’t worried. Another reviewer mentioned LAPD evacuated the building. This is not true, I work from home and was not evacuated. The evacuation may have occurred in the units surrounding the problem unit. I walked through the halls that day and saw the officers around a unit. I even walked past them and was not told to stay away. Again, working with police, you do not take an officer's word; they know very little of the situation and always speak to the captain or lieutenant for information. Lastly, security and management won’t know the details of the incident immediately, so give them time to disclose that information to its tenants.
Maintenance: I have had no reason to request maintenance, and they were quick to fix the issues on our move-in. I have lost my parking sensor a couple of times, and both Lisa and Laura were quick to provide me with a replacement.
This is a very community-based living experience. The complex has small business food trucks every Tuesday, free weekly exercise classes, and other resident events like picnics. All the tenants greet each other and are respec
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April 2024 by Brandon W
Scheduled a Tour with Lisa to check out a 1 bedroom & wow shes Fantastic!! The Office smelled Great & the property look like it was Well Maintained. Lisa helped me find the apartment I wanted! I’m Moving in at the end of the Month!! SUPER EXCITED !!! Tour With Lisa if you want a 10/10 experience!!!
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April 2024 by Devon Espinoza
Terrena apartments are amazing! We’ve been living here a little under a year and it’s been great overall. The staff are amazing, always professional and caring and fun to talk to. Maintenance is always on site and friendly, although we’ve never had to call for anything in our unit. They hold all residents accountable of the rules so neighbors can stay mindful of eachother. And best of all they are very community oriented and super pet friendly. They have extra amenities just for your dogs and they have events pretty often. Today was national pets day and they provided treats, dog biscuits, toys, and poop bags for pets along with treats for residents. They also have other community events throughout the year for residents to take part in. The day we moved in was national pizza day, and they provided free pizza and juice to all their residents. They also frequently support local businesses and have food trucks stop by the parking garage for dinner. I’m addition they also have security on site, which makes me feel especially safe in the parking garage at night. They also have a few different spaces for study rooms or lounging which is great for students or people that work from home and they even have different workout classes (yoga, Zumba, tai chi) most weeks that residents can join at the on-site gym. Overall it’s a great place to live and we love it here!
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April 2024 by Cassandra Gudino
I had a wonderful experience with the leasing agent Lisa she provided all the information about the property and the amenities as well.
She took her time with me and my family and was very pleasant to us all during our tour. Made me feel excited about looking for a new place !
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April 2024 by Zepure Kouyoumdjian
I had a tour at Terrena Luxury appartments w/“Lisa Myers “, the building is incredibly amazing and clean , Lisa was so kind and she gave me all the details for the appartment & gave me a tour explained about the price and the facility
I highly recommend it as a living facility .
So calm and quiet , restaurants are close , there is library , beautiful terrace , swimming pool,workout gym ,Yoga,Tai Chi and meditation room too.
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April 2024 by Robert M
I toured this complex and fell in love with its cleanliness, amenities and great customer service. Upon my arrival I was greeted by Laura and Lisa, I immediately felt welcome, they were thorough in providing detailed information about the property, its rules and amenities. I would definitely recommend checking this property out, it’s worth it and I believe you’ll find a great home there.
