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January 2024 by Corey Fox
Tony is always kind and helpful, work is quality and thorough.
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January 2024 by Ashley Lauren
I wouldn’t trust them. They charged me 150 an hour for labor. I really felt they overcharged me.
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January 2024 by Brian Kelly SFV
Honest mechanics are hard to come by! My car was having an issue throwing codes so I took it to them for diagnostic and oil. They could have just started replacing parts the computer said to replace and hoped it worked but they didn’t want to guess. they told me I should take it to the dealership they have all the software and could possibly be fixed with a software update or flashing the cpu. Since it wasn’t resolved they didn’t charge me and let me for the diag and let me leave the car there till I could tow it to MercedesWill be going back there for regular service and maintenance
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January 2024 by Peter Xaymountry
We took my mother in law Prius here for a Smog check. Yes, you read that right that we had to do a smog check for a Prius. I was familiar with Steve Express Automotive because when my wife had her old Toyota Corolla and it was having problems, I took it here to get fixed. I called ahead to double check that this place does Smog check and ask for the price. There no appointment needed and you just show up, I was told on average it would take around 30 min. When we arrived, they didn't have much parking spots but I was able to find one next to the entrance. When my mother in law arrived, I give the key to the mechanic and he went to do the Smog check. The person working the counter said that Prius never fails the Smog check and also said he doesn't know why a Smog check is needed for a Prius. It took around 30 min and we didn't have any issues.
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January 2024 by Rachael M.
Came here to get my Prius C smog checked - yes they're making us smog our hybrid vehicles now! I called ahead to find out about pricing, and spoke to the Office Manager Tony, who was helpful, and advised they accept walk-ins. Shortly after my fiancé I drove over, and apparently we arrived just before lunch was to start (about 15 minutes before), but Tony made to sure to get us in expeditiously, and we were in and out in less than a half-hour. Cost of smog check here is $60.00.Tony also assisted with getting a quote for repair of my front bumper.Thanks Tony, and Steve's Express! I'll definitely be back!
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January 2024 by AJ G.
Came here for a quick smog check and had a great and fast experience. Everyone was very kind and they we're really precise on how long the wait time would be, which is really appreciated. The convenience of their location makes it a very easy as a first choice for anything I need for my vehicle. For this visit I was in and out in 30 minutes for my complete smog check, but that included being 2nd or 3rd in line. I paid $60 out the door and everything is sent directly over to the DMV. I'm good with eliminating the stress of finding a reliable place that can smog check and fix your entire vehicle (if needed) all in one place. As much as I look to never have to bring my car in for anything again, I'm happy to know they are conveniently located a few blocks from CSUN, just up the way from me.
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January 2024 by Jackson T.
Tony was a nice guy. helped me out with a service request and did it in a fast manner.
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December 2023 by Peter X.
We took my mother in law Prius here for a Smog check. Yes, you read that right that we had to do a smog check for a Prius. I was familiar with Steve Express Automotive because when my wife had her old Toyota Corolla and it was having problems, I took it here to get fixed. I called ahead to double check that this place does Smog check and ask for the price. There no appointment needed and you just show up, I was told on average it would take around 30 min. When we arrived, they didn't have much parking spots but I was able to find one next to the entrance. When my mother in law arrived, I give the key to the mechanic and he went to do the Smog check. The person working the counter said that Prius never fails the Smog check and also said he doesn't know why a Smog check is needed for a Prius. It took around 30 min and we didn't have any issues.
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December 2023 by Allison S.
Wonderful, fast, friendly, and honest service! I wasn't sure how busy they would get so I went right when they opened. I was very pleased with how fast I was in and out. They could have lied and told me I needed additional services like I know big auto companies would have, but they were honest and did not try to trick me into anything unnecessary. I would recommend and would use their servies again!
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November 2023 by Shiro kusum
My friend went over there yesterday to fix her SUV’s brakes pads front and rear and rotors. They have charged $900 just for that. We called several places to find out the price and came to know everywhere they charged maximum $600 to do all those. I felt he charged her over for the service.
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October 2023 by Dave Messenie
Showed up for a smog check, looked very busy but got me in and out in no time.
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September 2023 by pedro cardona
I went this morning for a transmission fluid change. The guy started to play the scary tactics asking me questions irrelevant to the simple fluid replacement. He said "sometimes, when you change your oils the car reacts in a very weird way. Are you sure the car has no problems?". That was my red flag and told him he was full of it. They benefit if they succeed in making you scared. Stay away.
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July 2023 by Damara Titmus
This business used to be great. When the new management took over it went drastically downhill. The cost of a simple oil change practically doubled, and I know inflation is affecting many businesses. The thing that makes me angry is how they now charge this outrageous fee to do a diagnostic and can’t be bothered to take a look at a thing with their own eyes. I was having an issue with the battery and the power flickering on and off. They ran their “diagnostic” which they charged me for and said it was O2 sensors and would cost nearly 2k to break off the exhaust system to replace them, but then after that they could see if there were other issues that could cost more. The car was still running so I said no. When the issue happened again, this time requiring a call to AAA, the tow truck driver found that all the connections to my battery were loose AND I had no coolant in my car. Why would a mechanic shop not bother to look at these things when I’ve been a paying customer for years?! Don’t bother going to this place if you want them to actually help you.Services: General repairs & maintenance
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July 2023 by Alejandra Gonzales
Love how nis they we’re fixed my car fast
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July 2023 by Sam Clarke
Awesome, came in about 11a, no ac found out compressor was out, new compressor and Freon by 4:30p. Definitely a good place to go.
