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September 2023 by Jessie V.
Frank was really great helping me get setup in my unit! Super friendly and honest. Took the time to really explain everything to me and show me around. Units and halls are super clean and feel very safe. They really take care of their clients including coffee and water! Carts accessible and easy to pull right up and unload into the elevator lobby. Really happy to have found SoCal Self Storage.
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August 2023 by G. Jenkins
Clean, Air Conditioning, Secure, Friendly Tentative Staff, Cold Bottles of Water on Tap.
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July 2023 by Hilda M.
Frank was exceptional and patient the day before the fourth of July when everyone wants to go home. He showed us the storage options and guided us through the process. We got a great deal that was a special that he helped us lock in. He was wonderful. Thank you so much Frank. The facility is clean, it smells good and felt secure.
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June 2023 by Cynthia J.
Mario went above and beyond when I was late arriving to my unit after moving out of my apartment. When I knew we would be arriving late, I called to discuss and while I did have to pay him an hourly rate to stay after hours, it would have been much worse to have been locked out! He chipped in along with the movers to help clean all my belongings which had gotten rained on during transport. He also provided some free boxes and helped haul out a bunch of recycling, all while maintaining a great attitude. It was a very stressful evening and I think Mario felt bad for what had happened during my move. Regardless of it being an extra challenging move, Mario providing that extra last minute help made a difference. Other times when I have visited my two units, he has also provided great customer service. I can't speak much on other staff at this location but I do appreciate the affordable rental rates and especially Mario's help that one night.
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June 2023 by Stephen E.
Frank is the man he looked for me like familia thank u and hope u doing well . Anyone looking for a safe place no rats etc look no further . Thanks again frank !
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April 2023 by Sicilian Passion
World class service - Mario and his team are second to none - very nice customer service, professionalism, easygoing, attentive, spotless, and friendly environment. The Rizz
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November 2022 by Bradley Morris
Better than Public Stoarge very accommodating & friendly.
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August 2022 by Sara S
I would like to thank Juan and Mario for amazing care!! Great and clean storage have 0 complaints!! Thank you!! If I ever need storage again I'll be back for sure! Highly recommend!!
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August 2022 by Christina N.
Juan is amazing! I've worked in customer service for over 9 years and always recognize and appreciate great service, and Juan is outstanding. I was specifically looking for an indoor storage unit and came across SoCal Self Storage on Yelp. I booked a reservation online but decided I wanted a slightly bigger size, so I called Juan and he was able to accommodate me and match the online price too! Went in today to view the unit and sign the contract and was in putting stuff into storage 20 minutes later. Whole process was quick and easy, and I feel secure knowing that it's indoors and everyone has their own unique access code so I won't have to worry about people trying to enter to steal things lol. Thanks so much Juan!
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June 2022 by Adizjon Razikov
We have been renting at SoCal Storage for over 5 years. Mario, Juan always offer great customer service. The facility is beautiful and always clean. Climate control units really help keep our personal items in good condition. Come here if you are looking for a place to store. The prices are excellent. It's truly a Nice place to store!!!!!
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June 2022 by Elizabeth Uitermark
Staff member, Mario, has been so kind and taken care of us for all the years we've been here. Very clean and climate controlled.
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March 2022 by Natalie A.
If you need an affordable storage unit, along with EXCELLENT customer service, this is definitely the place!! I had a storage here for about 2-3 years. Mario and Juan are extremely helpful and will do their best in helping you as much as possible! Mario was my first contact and even during my visits, he was extremely helpful and nice in assisting me, even on my last day of having my storage. I HIGHLY recommend this place not just for the prices but for the incredibly professional and welcoming environment that this storage facility has! A huge thank you to Mario and Juan for keeping my unit safe and secure!
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March 2022 by Rhea N.
I used this location for about 10 months. I was recommended the location by the Hollywood location because their prices were better. I was lucky and they had a size to fit my needs. During my last month, I had lots of questions before moving out of my stuff. Mario, Brad, and Juan were just amazing at answering all my questions. They're very friendly and understanding. I would definitely recommend this location, it's super clean and your valuables will be safe!
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November 2021 by K H.
I went to the see a unit with my grandma for her to use, I found the place to be so clean with very calm vibe all around. It's a wonderful temperature inside, absolutely clean, all enclosed units and a very nice place to store your stuff. There's great lighting and music playing, really a pleasant visit and rental all around! I really recommend it, we tried uhaul and they were not helpful and their units could not compare.
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October 2021 by Camelia S.
Customer service here is 100%! I'm so impressed by the helpfulness and kindness of all the workers here! My first interaction was with Juan (phone and in-person) he was awesome! Answered all of my questions and was very accommodating and helpful. Then I spoke to Mario a few times on the phone, he was also very nice and helpful. Third person I came into contact with was Brad- another amazing and helpful employee. I've dealt with many storage places before and they are the most professional and helpful people in the storage business. All of this without being pushy or hiding information! I highly recommend this place for storage!
