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February 2024 by bernard boudreau
Very poor…. (Service)?Will be looking for another place next visit.
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February 2024 by Grey Llerenas
Everytime I come to this place the staff is extremely rude. The wait is always long even with an appointment. I had a STAT order and I still had to wait. The staff Nhi and Ofelia didn't care for my health and still had me wait as a walk in. My Dr's office stated I did not have to wait for a STAT order. Please organize this office asap.
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January 2024 by N T
Stay away, I was attacked by a crazy lady because she didn't have an appointment she was yelling at everyone. My only interaction was me offering to help her setup an appointment on her phone and she started going off on me. I laughed it off maybe she was a homeless or transient but either way no one should be subject to that when they are waiting in a waiting room. This place should have a security guard, I only went there because my local location didn't have availability.
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January 2024 by Monica Limon
This is every senior citizen, persons with disabilities or technology challenged greatest nightmare. The registration is through an electronic device, there is no receptionist or person to assist in the process. Even if the information is available in other languages, he/she will not be able to register due to the inability to use a computer. I was with my sister who has a disability the day she registered and I assisted her in the process, but if she was by herself, probably she wouldn't have been able to receive services. This is a form of discrimination.
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October 2023 by Chris Morris
We got there early and the staff were unable to tell me if it was even a possibility that we could be seen early if there was an opening in the schedule. That was not a great experience. But, we did end up being seen early, which was nice. The person taking the blood was nice.
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October 2023 by Bianca Turner
Awful experience. I had my appointment scheduled at 2:20 PM on 9/8/2023. I checked in at 2:10 PM. It's almost 3 PM and they still didn't take me in.
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September 2023 by Krystal Adams
Horrible!!! Waited for an hour for nothing. I didn’t have my Referral with me and I couldn’t call my doctors office because they were closed. You can’t call because no one will answer and even when you go in there is no one at the front . The rude woman said you can’t ask any questions about your appointment until you get called. Horrible service!!!!!
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August 2023 by Yvonne
Kathy is so kind she helped get everything that I needed for my son future testing . She really accommodated me I appreciate you. I have had my blood draws done by her too in the past she’s great!
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August 2023 by Maria “Mia” Santi
Not short of staff. Staff employees are accommodating and efficient. They’re time conscious. The place is clean and big to accommodate all the patients. I’ve been going there since 2015 that they’re still located at the 7th floor until they occupied the one at the 6th floor, a bigger one.
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August 2023 by Sushil Kc
Rude people works here. They are just here for pay check, they were having party behind the wall while 20 people waiting upto 3hrs for simple blood work. Specially chubby short girl with glasses was so rude
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August 2023 by Bonnie
Kathy is so kind she helped get everything that I needed for my son future testing . She really accommodated me I appreciate you. I have had my blood draws done by her too in the past she’s great!
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June 2023 by Minerva Roses
We booked an appointment but anyway had to wait for a long time. So messy. I do not recommend it to anyone.
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June 2023 by Sevana Oroujian
I'm rating this place very low, because it is hard to make an appointment online in the first place and when we walked in it took us 2:45 minutes to get it.This is not acceptable for people who work and take a day off.They need to hire more people.
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April 2023 by Jay Frances
I have to say today was one my best experiences here at the lab. Michele Agbodzi was my phlebotomist today and she definitely went above and beyond. I showed up a little over an hour early from my already scheduled appointment trying to be seen as a walk, but still ended up waiting a little while. After she realized the walk in list was empty with people in the waiting room she came out to start bringing people back. Definitely saved me some time in my day and was an absolute pleasure. Her chair side is superb. ?
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April 2023 by Chloe h
This place is super hard to find! Even though i finally found the right building and when i got out of the elevator, no direction or signs or any hints telling you which door is this place. I missed my appointment and had to join the walk-in line. I am only here to get a blood work done in order to become a breast milk donor to the MMB. Thank goodness i will not need to come here again. I am just so frustrated about all these
