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March 2024 by Bradley Pierce
Came to them for a smog check. Quick, courteous service, and half the price of some other local shops. I’ll be back.
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December 2023 by Tauran Woo
My go to car repair heroes for over 25 years
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August 2023 by Lan Nguyen
Prompt and professional courteous service, with reasonable pricing. My issue was resolved, thank you. Would highly recommend.
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April 2023 by Ranulfo Roa
I have known these guys for so many years now. Eric and Ken are very good mechanic and charged fairly for repairs. i highly recommend their shop.
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September 2022 by Lyle O.
Very honest and does extremely quality work at great rates! I won’t go anywhere else.
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April 2022 by Terry Tulak
Eric and Ken are the team I've trusted for years. They do great work, on time, at a fair price. They have never suggested work I didn't need.
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August 2021 by Geoff C.
Aric and crew are some of the most dependable and honest people I have ever met in the auto industry. I have been taking my car here for 15+ years (since the previous Sherman way address!). I will continue to drive far (from Antelope Valley) to bring my car here! Thank you Aric and crew!
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August 2021 by James T.
Aric and his crew are very accommodating and I have never felt that they were anything but honest with us. We appreciate them and will continue to refer friends to them with their cars.
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July 2021 by Tom Yee
Aric and Ken are great! Their work is good, fast, and affordable. They will be honest and tell you to buy a new car if they anticipate it to be a money pit.
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June 2021 by Amir M.
Quality Smog & Repairs is the best. I literally live at the opposite end of the valley and it is a serious trip for me to get there but It is worth it every single time, 100%!!!!!! Anytime I have ever dropped off the car anywhere else, it seems that mechanics will work extra hard to find something that they can charge me an arm and a leg. I have learned through time to have Aric or Ken at Quality Auto give me a second opinion. Usually, they can do the same job at half or more discount to the big chain auto repair shops. Sometimes they even tell me that I dont need the work done that is being recommended. When my cars have been serviced with Quality, the job is always professional, competent and cost effective. I have not been disappointed once. I've been going to Quality Smog & Repairs for ever a decade and honestly, these guys have saved me tens of thousands of dollars over the years and extended the life of my cars too. Whenever in doubt, have Quality Smog & Repairs check out your car. You cannot go wrong.
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March 2021 by V
Honest mechanics I have used for over 20 years.
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July 2020 by Alan G.
I write this with no pleasure as I have been a customer of theirs for years now and have liked almost everything up until recently. I want to keep this as fair as possible. I'm only writing this to help inform future potential and/or current customers. None of this is done out of retribution. I approached Aric and Ken for a repair. It got assigned to Ken. Upon completion of the job, Ken perhaps did the best he could but the problem was not fixed completely. I pointed it out to Aric, the boss. Aric did not want to look at it when offered the chance to (possibly since he would have to actually testify to the fact that an issue does indeed exist after Ken's work) and instead referred me to Ken ("since Ken was the one who worked on [my] car"); Aric simultaneously took off to go home early, possibly to avoid conflict. I showed Ken the issue with a controlled polite and grateful tone on my part. To my surprise, Ken got angry and defensive and said "something's wrong with you" to me. He denied that there was *any* problem. Ken began to angrily offer to take my car apart, "undo all of his work," and "return (my) car to the state it was in before the repairs." He tried to bully me into believing there was no problem. Of course with him displaying this anger, I no longer wanted him to touch my car for fear of him damaging something intentionally in retribution for what I felt was a neutral observation that he took to be a personal attack. I accept the fact that they can't fix the problem completely. That can be corrected either by me paying for further service with Ken and Aric (re-working) or by me going to another mechanic. What I can't accept is 1) that I can't trust Ken and Aric any longer because I can clearly see the problem yet Ken adamantly denies that there is a problem, and 2) Ken's inability to communicate through a conflict, thereby locking out any potential to fix the situation. I went to another mechanic and asked him neutrally if he notices anything wrong without telling him what I see as to not sway him. This mechanic stated what he saw which matched exactly what I saw. (I have a decent background of understanding as a car repair hobbyist so I'm not naive to what I see and additionally wanted to get another professional's observations.) For the most part if everything with their service for your car goes smoothly, I think this business is just fine or even better than fine. The main point of this review is to point out that the reception was not stellar once something did go awry. Of course, that is what we expect from most mechanics. I thought this business would be different after having gone to them for years. Sadly, I was wrong and have to go on searching for another business to be my "go-to" mechanic.
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May 2020 by Dipen Joshi
Quick and easy. Just sign and done
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February 2020 by Dan L.
Super chill and fun experience while getting my car smog'd. The owner was determined to make me as comfortable as possible. Recliners, free drinks, music videos playing. I'm going to keep coming here as long as possible.
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March 2019 by D Thompson
I just wish it did not take me 65 years to find an honest mechanic who can do everything and gives you an honest assessment of what it will take to fix your car. And he's affordable.
