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November 2023 by Bruce Schroeder
They help me very quickly and I got what I needed and left.
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May 2023 by T Lowe
Food was old and one of the wors
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January 2023 by Golden T.
Great place to do business. Very professional and knowledgeable. I am starting a new project with this company.
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December 2021 by September F.
Unbelievable situation with this company. I learned last week - when my sofa was in their possession to be recovered - that they were closing this business for good at Christmas. I asked if my sofa would be done prior to closing and was assured it would be returned to me on Monday. Monday came and went, no sofa. I called and was told it would be to me Wed or Thursday. On Wed at 4:30 I contacted the store and was hurried off the phone with the promise that my sofa would be delivered after 5p this very night. By 10pm I gave up and went to bed. No sofa every arrived. Eight phone calls the next morning went unanswered. I drove to the location and it was boarded up. Still no sofa. So they have taken my money and my sofa. the sofa in question is not something I can just go purchase again. The money they have is close to $2,000. I've spoken to my credit card company to put that in dispute. all well and good...but I'm out an amazing sofa that works in a room no other sofa has been able to. Merry Christmas to me, right? I try to believe that people for the most part are honest and good. But there has to be something going on when a mom and pop has been in business all these years with good reviews and then basically steals from a customer. I don't even care if they never started the project. Just bring me back the sofa and I'll go somewhere else. Int he meantime, I have reached out via an email address I had for them and hope someone sees it. I will make a police report on the stolen item although we all know that'll go no where and I have my team looking into who owns the building they were renting because I'm hoping my sofa is sitting inside just waiting for me to rescue it. I've also put a finder out on Michael and Sarah DiGiancomo - the owners. In other words, I want my sofa.
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December 2021 by Janet F.
Great selection, extremely knowledgeable and attentive staff. Was very satisfied with my interactions with this company.
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October 2021 by Angel Griesel
I had my 22 year old chair reupholstered and was floored by the excellent results. Picking up sofa cushions on Thursday. Will let you know how they turn out.
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March 2021 by Dave Livaudais
This is definitely the place to go for Fabrics. There is convenient parking in the back.
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March 2021 by Christina H.
I'm so very happy with my experience using Off the Bolt. I had an extremely small piece of 1960s velvet upholstery fabric and wanted to see if I could make some pillows. Zoe was an absolute pleasure to work with and helped me pick out the perfect backing fabric to maximize the fabric that I have. I was hoping to get at least two from the piece but they worked their magic and was able to make three from it. Having this be a sentimental fabric, it was nice to know that it was in such capable hands and I got the very best possible outcome. Everyone I interacted with in the store was exceptionally lovely and helpful. Very much looking forward to returning for even more projects!
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February 2021 by Debra G.
Off the Bolt is the company to choose when you want that new look for your old couch. My couches were made 30 years ago. I could not replace them. The bones of the couches were well made and were still in great shape. My kids could not believe that they were looking at the same couches they grew up with. The craftsmanship was impeccable. Off the Bolt comes and picks up your furniture and deliveries it back to you when the job is done. They offer great service and care in every way. Off the Bolt has also made from scratch my Host and Hostess chairs for my dining room. I have 100% confidence that they will meet your expectations. Off the Bolt's warehouse is filled with a variety of fabrics to chose from. The staff is on to help you find the fabric you are looking for. Thank you Off the Bolt for all your hard work and care. You are helping me redecorate my home with ease and pleasure.
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January 2021 by Mary W.
Excellent Customer Service!!! Staff is professional and courteous. They will treat you well. Highly recommend.
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January 2021 by ɔiƨυM nɒႧ
Good people right there. Nice place to pick out fabric or take a nap.
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January 2021 by Kate Wolman
Off the Bolt was a great experience from Fabric selection to actually getting the chairs reupholstered. All the staff were professional and really knew their industry.
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December 2020 by E D.
I was on a quest to find just the right fabric to upholster our chaise longue. The finely built piece of furniture had served us well and the fabric was now completely worn out in places. I thought it could be a DIY project during the pandemic and started to remove the old fabric, only to realize that it would be impossible to try and upholster the chaise longue myself. After a long search for the right fabric and calling many fabric/upholstery stores, I decided to visit Off The Bolt on Bahama St. in Northridge. As soon as I walked in, I was greeted and assisted by a lovely lady named Marcia. I tried to describe to her what type of fabric, color, look and feel I ideally would like and she very skillfully presented about half a dozen choices. There was a deep blue velvety soft chenille that caught my eye and I knew I trusted THEM to re-upholster our chaise longue. From start to finish, the job was completed in 4-5 weeks. Two gentlemen delivered the completed chaise longue and it was beautifully crafted. The foam had been replaced, the chenille fabric was perfectly draped and neatly folded around each curve of the chaise longue. The design is tufted and every button is expertly stretched through the seat. OTB did an outstanding job and is from now on my go to place for anything home decorative/ fabric related. Fantastic service and highly skilled associates. Thank you!!
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December 2020 by Lisa W.
Love this store! In the heart of the west valley industrial center is this gem of an upholstery shop. I needed a few down pillow inserts for my accent pillows. The ladies were very helpful, got the right measurements and the order was filled in just a few days. They even stuffed them for me upon pick up which was a nice touch. I found the price to be less than on line stores too. They also have a non down version which feels like down if down is not your thing.
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October 2020 by Kate W.
Off the Bolt were a great company to do business with. From the initial fabric selection to actually getting the work done. They communicated and turned up on the day and time they said for both pickup and drop off of the pieces.
