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May 2024 by Almaas Jalal
I got a ring resized and it was still too big on me, and instead of fixing it they’re telling me I have to pay again…for a mistake they made. I called them after again to express my disappointment to no avail, it’s common decency to fix it without additional charge. That’s what the initial payment was for I shouldn’t have to pay twice even if the second price is cheaper. Very disappointing.
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February 2024 by unnati sachdev
I took my ring there to get it resized. They did it wrong and made it smaller than I asked for. So I go back to them to have it sized to the actual size and they argue with me and ask me to pay them more than what the initial cost of making it small cost me. But I agree to pay because I want my wedding band resized.
They were already being rude to me but when they did return my ring, I took it home and noticed there were cracks in the ring. So I go back to them and they get pissed at me as though I would crack my own ring.
Well they fixed it hesitantly and it’s been a week and I just noticed 2 diamonds have fallen out of my ring.
I have such regret about going to their shop! Please do not go to them. They are rude and do a poor job.
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June 2023 by Robertas Motiekaitis
Good stuff
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December 2022 by Arman Poghosyan
Great store, great jewelry selection, great people, the owner is so nice he offered me coffee. Truly enjoyed the experience.
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November 2022 by Siran Harutunian
Amazing modern designs, excelent service by Sherly and John.I am Satisfied with hospitality and they helped me in details to get my loved ring with very reasonable price.I recommend to visit this storedefinitely I'll be there again for Christmas jewelery shopping.
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October 2022 by H S
Great selection of rings, bracelets, and pendants. And if they don’t have what you are looking for, they can custom make it! I wanted an engagement ring and they custom made it to exactly what I wanted! And it was in a timely manner. They also do watch repair, watch battery change, ring resize and jewelry repair. I definitely would go back again. Made an excellent choice stopping here!
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October 2022 by Merly Cepeda
My experience at Michael’s jewelers was beyond my expectations. The manager was very friendly and willing to work with everything I asked for. I’m so happy with my pendant purchase and have gotten so many compliments already! It was overall a great experience and environment and I would love to go back soon!
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September 2022 by Chuck Saru
This establishment is a family owned and operated business; a place that will go above and beyond to satisfy their customer needs whether that’s being jewelry repairs, special orders, and fine quality jewelry inside the store. The manger John took great care of me in helping me for my engagement ring. Couldn’t be happier with my purchase, thanks John!
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September 2022 by Merly C.
My experience at Michael's jewelers was beyond my expectations. The manager was very friendly and willing to work with everything I asked for. I'm so happy with my pendant purchase and have gotten so many compliments already! It was overall a great experience and environment and I would love to go back soon!
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September 2021 by david serbin
I would definitely not go there again. I bought matchingsilver rings thereabout4 months ago. The materialused in makingthe rings was terrible, the store manager, was doing his best to help me, but the suppliers had inferior materials. Stay away from them.
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June 2021 by Pamela M.
Took in a necklace to be repaired, they said they couldn't fix it while I waited but it would be ready by 12:00 the next day. (To be worn at a graduation) I went to pick it up at 12:15 and it had not been touched. Had to take it somewhere else out of my way. Then I had bought a pair of earrings while I was in there (also to be worn at the graduation) you can not try on anything because of Covid. When my daughter tried them on they hurt her ears, tried to return them and was told that the receipt (that you get after you pay, and they put in the bag) says store credit only. You also only have 7 days to do that. No where in the store does it say that.
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April 2021 by Shawn Arnold
I had several rings sized and a link added to my watch. The owners were so nice and they were able to do everything in less than an hour and everything fits perfectly. Even the ring for my mom. I would recommend this business to anyone looking to have rings or other jewelry or watches resized. Definitely professional and 5 stars!
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January 2021 by V S.
I usually do not do reviews , stay away from Michael's Jewelers. If there was a rating of zero that is what I would give. Took my huggie earring with a diamond chip in to adjust the clasp because the earring would not stay closed. Michael stated to leave both earrings because he would clean them and I could pick them up by 2:00. I picked up the earrings and my focus was making sure the clasp was working, which it was. However, I returned home to further inspected the earrings I noticed the diamond chips were missing from both earrings. I tried calling the store three times and no one answered. Therefore, I drove back to the store. Michael wasn't there. I spoke to the lady behind the counter and advised her the diamond chips were missing. She asked the repair guy and he stated there were no chips in the earrings, which was a lie. The lady called Micheal on the phone and he also stated there were no diamond chips in the earrings. Ladies and gentlemen, why would I take a pair of earrings for repair if they were not wearable/functional. Micheal's jewelers took the diamond chips out of my earrings. I contacted the police and will contact the BBB and consumer protection.
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January 2021 by Ur moms Dude
I wanted to buy a bracelet for a couple bucks and i found one i liked and so i asked the price and they were friendly and gave me a couple discounts and gave me information on it. Recommend this place pretty friendly and large selection.
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June 2020 by Meg H.
I had a wedding ring made here for my fiancé, who needed a very large ring size. They helped with the design and made me feel comfortable with my decision to go with them. The ring was done quickly. The ring is beautiful. I couldn't be happier. They have beautiful jewelry and my custom piece is perfect. Thank you!
