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May 2021 by John Kim
I have been with this CPA for the past 18 years! The first 11 years were great! Our consulting CPA really worked hard for us but she quit. In the past 7 years, our current CPA wasn't even cordial. Her name is Hanna. We were about to purchase a home and the underwriter for the loan needed a one line sentence with her signature. Without any conviction, she stated that she would have to charge, so I asked how much. She said the signature would cost $150. I elected to renew my new business license (that I did not need because we are moving to a new city) instead before the move which cost me $90.Wow, we have been with Jun Chang for the past 18 years and this is how Hanna treats us?I had explained to her that this is a simple letter, but her response was that this is the price!Please note that Jun Chang himself is a wonderful gentleman. I am referring to the worker namely... :)
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May 2021 by Jessica Lemus
Discovered unauthorized charges to my credit card from Jun Chang CPA & Associates AC adding up to $1440. Mr. Jun Chang stated he had charge other clients tax fees to my credit card by accident on several occasions. Mr. Jun Chang never apologized. Did not seem worried or concerned with the fraudulent activity. Refunded the money but is now mailing me letters charging me fees, calling them "Miscellaneous Fees and Adjustments" for my 2018 Tax Return. Unacceptable. Unprofessional.
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May 2021 by Boram Jung
(Translated by Google) Those who meticulously answer questions that you always ask. Please let us know, even if you don't like the details or small requests. Highly recommended(Original)항상 친절하게 여쭤보는 질문에 꼼꼼하게 답변해주시는 분들. 디테일하거나 작은 요청에도 싫은 내색 안하시고 알려주심. 적극 추천
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May 2021 by Dae Chu
(Translated by Google) After telephone consultation, it was too unpleasant, there were too many customers, so it was too unfaithful because it was not a current customer.(Original)전화 상담뒤 너무 불쾌했음 고객이 너무 많아 현재 고객이 아닌 관계로 너무 불성실했음 친절히 상담해줬음 나도 새로운 고객이 될수도 있는데
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May 2021 by Yoonhye Yi
(Translated by Google) I suffered from a different place last year .. I was recommended by acquaintances and went to the first place.(Original)작년에 다른곳에서 너무 고생.. 지인에게 추천받아 처음 갔는데 도움 엄청 받음..강추입니다
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May 2021 by Jane Kang
(Translated by Google) It is safe to review the data carefully when filing taxes.(Original)세금보고시꼼꼼히 자료 검토 하셔서 안심이 됨
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May 2020 by Kim Byung
(Translated by Google) Much different from the old days, only feesI will not ask you again(Original)옛날과 많이 다름, 오직 수수료만 따짐 설명도 잘못함다시 의뢰하지 않겠음
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October 2019 by Semper F.
I love Jun Chang and Associate Service. They have been helping us since 2004 until now. Ms. Hannah is very responsive and very helpful in helping us to prepare our tax. Thank you Ms. Hannah.
