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August 2023 by Ruben Banderas
Always great service from the guys here !! Yes is a Contractor's store
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June 2023 by RICHARD
They always have what you need , or know where to get it.
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August 2022 by Yury Dolinsky
I have been buying parts from them for past 20 years! YES THEY ONLY DEAL WITH LICENSED CONTRACTORS! THERE IS A BIG SIGN ON THE DOOR! THEY DONT WANT TO BE RESPONSIBLE FOR SOMEONE GETTING HURT! KEEP UP THE GREAT WORK GUYS!!
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June 2022 by VJ S.
Mathew is wonderful to work with. I'm not a contractor and therefore they were not able to sell to me as they only sell to wholesalers. Having said that, Matthew went out of his way to refer me to a fabricator that could handle my needs. He also took the time to explain to what I would need to do to resolve my HVAC challenge. Highly appreciate Matthews information that he shared with me.
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June 2022 by Artin T.
Shoutout to Matthew and Shaun . Wanted to buy a leak detector today and Matthew was Very informative and helpful with all products . Very nice guys ! Highly recommend these guys for all your hvac needs .
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September 2021 by Razmig V.
They very helpful for what I needed at the last minute. Thank you Eric and team. I have a project pending final inspection and they helped out big time, including a language barrier with one of my workers!
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August 2021 by jim del rosario
Great people & great service. We at Bernardino's ac can always count on Johnstones for straight forward service & having the right parts.
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August 2021 by EL GI
Only sells to contractor and not to the public.
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July 2021 by Steve Mercer
on hold forever .................still waiting..
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June 2021 by RAYMOND COX
GREAT COUNTER GUYS WHO GET YOU IN AND OUT FAST!!! THANK YOU FOR ALL YOU DO!!!
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April 2021 by Jake Mc
Not so friendly staff. Didn't care to say hello. Seemed like they couldn't wait for me to leave.
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February 2021 by Moe Tarakji
Refused to sell me mineral oil because i wasn't a contractor
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November 2020 by D. M.
Fast and great service.
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October 2020 by Juan Figueroa
Johnstone Supply has been my only Store for all my Refrigeration and Air Conditioning supplies for the last 20 years, this is because of their friendly and Professional service.
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July 2020 by Bryan T.
Local food business trying to get a part for my swamp cooler. My exhaust servicer suggested me to go there to get a barring for cooler wheel, but they only sell to contractors. What a joke!!! I always shop at larry's and joe's which i picked up most stuff but they didn't have the barring size that i need it, and when he told me about johnstone, i knew exactly where it was. I walked in unaware of contractor only shop and asked for a freakin $7 part that i would pay for retail price just to fix my swamp cooler asap, but the guy refused me. Tried to explain that i am local business supporting you even in this chalenging times, he still refused. I clarified that the job is so small that i dont need to contractor to help me or simply wont take the job, but still stuborn enough to not understand. They will not strive like this since there is so much competition and new tech companies making simple and easy enough for general public to do easy tasks. I will give example of nest thermostats that i just changed, that didn't need professional contractor and very easy enough to change yourself. Not gonna sell much thermostats soon dear johnstone supply. Have a bright future. Suggestion, go do a meeting with your team and make some changes like simple items that does not need a profestional to fix it and if a owner has the time and ability to change, you should be smart enough to sale it. i bet you if i go ask for a any motor belt, they will still refuse to sell. Contact me i can teach my 20 years of food business experience to make your business smart