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August 2023 by Revital Rachel Assaf
Please update on google that you store in Northridge CLOSE!!!!I drove 18 minutes to the store and it’s was empty and close.
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May 2023 by Angela G.
I've never actually tried this place or have ordered or ever gotten a gift from here till recently! One of our favorite/best reps came by and dropped us this gift of fruits and chocolate covered strawberries to our office which was ABSOLUTELY the sweetest thing! The fruits were very good, just right, a bit of tart on the strawberries which was fine since the chocolate balanced it out. It's a cute thought and great gift for an office! IG: @ammysalamii
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May 2023 by Ryan H.
I ordered an arrangement in a mug for the wonderful nurses caring for my mom. Apparently what was delivered was a $75 bag of fruit. None of the nurses saw a mug or an arrangement of any kind. Not even sure if there was chocolate dipped fruit in there. Again $75. I feel like this shop has stolen from me. I'm a huge fan of edible arrangements, but i would not order from this store. No reply on the request for refund. Some people just don't care about long term customer satisfaction, just making the quick buck on a one off. This appears to be one of those owners
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May 2023 by Ryan S.
Thank you, Edible Arrangements, for your excellent customer service. The staff was super friendly and welcoming. I recommend anyone living in the Northridge area to give them a try when celebrating a special occasion. However, order your arrangements in advance, as they can get super busy. Hopefully, this helps anyone looking to make their occasion a little more special.
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May 2023 by Redact M.
I put in a last minute order that Van Nuys could not fulfill. Not only was this store able to fulfill the order, they did so with great customer service. This is my new go-to.
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April 2023 by Jeannie P.
Northridge location was quick and easy. friendly and front desk person Skander was sweet. Last minute order and it came out great.
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March 2023 by Anna C.
This Northridge location has been super helpful in getting my bestie her birthday surprise on the same day. Skander was such a gem and ensured the delivery would be getting to her on time.
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March 2023 by Maxine F.
I had the most patient help and solving problem experience at the northridge edible store please give them your business wasn't on hold long,at allhe was charming, I'm going to spell name wrong,sorry Skenda, forgive me give them your business
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February 2023 by Elondra Birchfield
Edibles websites is not taking card payment. Then I call the store it’s 14.99 delivery fee bogus
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January 2023 by Diane Hattler
I got an email that the arrangement I ordered for my uncle was delivered to assisted living place he lives at. He never got it. Staff verified they never got it. I’ve been leaving messages asking for someone to call me and make this right. I have now left 6 messages with no response.
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January 2023 by Alex C
Closed before their 5pm closing time. I called from outside the store and they answered and said they closed the front 20 minutes early due to a shortage of delivery drivers.If you plan on coming, looks like you should assume they may close by 430.
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December 2022 by Melissa L.
The fruit was so delicious and fresh, the chocolate tasted amazing! But let me tell you about the service, the gentleman that helped me out today was so kind. Good Customer service now a days no longer exists but this gentleman provided the best customer service. I walked in the store without an order, I just wanted to see if they had premade boxes of fruit. He informed me that I would have to place an order ahead of time but he did not hesitate to help me and provide me with a box. While I was waiting for the box I heard him get on the phone with a customer and he was so sweet. Exceptional customer service! I should have gotten his name but honestly I was so excited about my box lol. So, to the gentleman that helped me out today ( the lady with the blue hair) Thank you!
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October 2022 by Jesse L
Terrible customer service. Sent a birthday arrangement to a family member and they forgot part of the order. I called the next day to let them know and there was no apology, no attempt to make it right just automatically said they’d give me a refund. The person on the phone was so unprofessional and rude. I was in complete shock. I asked for an explanation for the missing item but there was none. I called right back after my phone call to ask for a re-delivery instead of a refund, no answer. Left a message and never heard back. The recipient also told me that the delivery person was incredibly rude to them. (I did confirm that it was an Edible ArrangementS driver) not a third party delivery company.It’s incredibly embarrassing, especially when you are trying to make someone’s day.Will NEVER EVER order again.
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September 2022 by Steven Macnitto
So it was one of my families birthday, and she had been wanting Edible Arrangements for a good minute. For me being a guy, I can go to the grocery store and… I think you might get the idea. Then again that’s not what this is about.The arrangements are well made, and very creative. For the season that your order it in; the one we got was in summer. Colors of arrangement do differ. Look at the pics. They have Fall coming up. Which the colors involve more Chocolate colors. No it does not mean more ripe fruit. Luckily, this birthday falls in the tail end of summer, so colors are bright and beautiful. Since we chose to go the last minute our choices were limited real quick. How limited?only three choices. If we would have ordered like Edible Arrangements has the process laid out, we would have a variety of choices with peace of mind that it would have been delivered. By the way they do have next day delivery, and its free. I’m sure restriction apply. I have always thought the arrangements have been pricey. Especially when you can go to the grocery store buy the same fruit for $6 pre packaged fresh that day. Just not as fancy, actually not fancy at all. Edible for sure, but in a plastic see-through box. Then again that’s guy thinking.This is where Edible Arrangements well.. makes edible arrangements, they put in very cool flowery style designs, like a bouquet of flowers. The best part is you get to eat the fruit. It also has garnish but that is just to cover the foam, and the plastic sticks holding the fruit. You can see the picture I took of the arrangement we got. The hard part is keeping this arrangement fresh. Unless you have some commercial fridge. Then you have no problem.It is because of the size. Over 15 inches high. If it gets to be enjoyed immediately after then even better. Flowers might look nice for a few days, but eventually will have to be thrown away. Especially with this hot Southern Cali summer weather. The other good thing is that the vase it comes in is made of ceramic. At least ours was, So if you a small plant you have been wanting to transplant. SCORE! There it is.The Edible Arrangement store we went to is relatively small. About three customers, and it is full. Not necessarily a bad thing, since most of the orders are over the phone or web orders. Walking in you use the door on the right to enter the establishment. Immediately you are greeted by the person tending the lobby. We were greeted by this cool guy named Skander. Who was also on the phone. We were not in a hurry and good thing. I have learned through time that going to new places like this is not to be in a rush. Of course don’t make an all day event. But expect unexpected delays. For good reason, the computer was acting up. About ten minutes later he was done with the person on the phone. By that time what we wanted was very easily. Waiting a next day was out of the question. Waiting a few hours was also out of the question. So convenience was king. I don’t recommend this route as you do feel better having that peace of mind. The variety and price choice is broader. Trust me. The only thing that i thought was pricey was the chocolate, which they offer Godiva chocolate. This changed the whole perspective. The box of chocolate was only 7 inches by 7inches. In my ignorance that seemed like a lot to pay for chocolate. Lets just say I was wrong. Service was great and Skander had good customer service. Ask for him on your visit
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September 2022 by Cathy Jock
Rock stars!!! I called from New York State to confirm they could deliver to my son in California for his birthday, and they confirmed! Arrangement was a huge hit, and even though I placed order 3 days in advance, it arrived as scheduled. It was a huge hit, and I am so grateful! 10 stars folks, thanks so much!!!!!