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May 2024 by Peter Besko
drive thru ATM stole my money ($1000)... just never dispensed it, door didnt open and it timed out.. after reporting it and having them investigate, CITI refuses to refund my money.
will be taking my money and business elsewhere.
please inside the branch are very nice i must say thou!
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May 2024 by JOHNNY B
I don't know why these people have negative reviews. I've been with this bank for years at this location. People that work there are very nice with no problems ever. and in and out quickly unlike other Banks
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February 2024 by Alik Margaryan
The worst bank I have ever been dealing with
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October 2023 by Ronald Delos Santos
VERY SLOW SERVICE!!!
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August 2023 by Eric Lam
Antiquated Citibank.Just add a new 3rd ATM so mobile wallet/banking can be possible at this location!
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June 2023 by Enrique Esparza
This is my bank always happy to see me!
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February 2023 by Duong Tran
I went to this location just to wire my money to my escrow company due to the limitation on the app. There were two tellers available. One teller couldn’t help so she had to transfer me to another teller which was helping other customer. It took me an hour to complete my simple request. Very bad experience
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November 2022 by Ted T.
if you do business with this bank your a fool that double charge interest is above all others wouldn't use them ever agian I had two accounts paid a payment to one and it was sent to the other which wasn't due for two weeks then charged 140. 00 to close the other which had a 69 dollar balance
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September 2022 by Marcia M.
I tried to open a CD online through Citibank as their rates were pretty good. They had me open an external savings account from which to access money to be transferred to the CD. The process seemed rather complicated with them making small additions and subtractions from the account and then having me call them and tell them the amounts. It is a security protocol I am sure so OK I did that. Rep said fine the account would be open in 3 days. In the mail I received letters welcomin me to Citibank. However, when I checked I found no money had been deposited. Called them Said bank account was not operable even though they had made deposits and withdrawals to account Bottom line they told me they could do nothing and closed the account. They had no way to determine why the transfer wouldnt go through and it was up to me to find out why. I do not work for the banks involved. I am the customer. Since it worked for the small deposits and withdrawals, why didnt they find out what went wrong? Said they could start an investigation which would take some time. Really? This is how they treat coustomers? So disapointed
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July 2022 by Anthony V.
They would not cash my check even though it is a citibank check there excuse was that I wasn't a citibank card holder..... maybe think twice before banking with these people
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August 2021 by Ane V.
I went in to submit some paperwork to update my account. I didn't have my drivers license with me. And the bank teller is so nice to wait while I went out to get it. She gave me some information too about their products.
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July 2021 by Vanessa S.
This review is for the drive thru atm only. FYI this is the only Citibank that has a drive thru that's closest to me. Been trying to make cash deposits the past 4 times at this atm drive thru, and EVERY single time it won't accept my cash. No, I don't deposit more than 50 bills (like stated on machine), and the cash I use is not wrinkled or damaged. So I don't understand why it won't take my money. I depend on this drive thru cause I always have my baby with me. It's just very frustrating and inconvenient that I have to take my baby out of his car seat and go down and make a deposit. Please fix the drive thru atm!!!
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March 2021 by Quang Hung Dao
It is bad service. I have an appointment at 11am and I have to wait 45 minutes to see Mrs. Grace. She disrespects me. I put 1 star because I cannot put 0 star.
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August 2020 by Nuri K
Unaccaptabe wait time only 1 person working i hope this brach will close
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August 2020 by Green World
The worse, terrible and aggressive service you can experience. Don’t step in this bank. A lady is called Grace is so rude and aggressive, she can’t even speak English. Now you cause how terrible is here.
