Banks in Northridge, CA

“Most times I've gone here , it is Felix whom assisted me. This is the warmest person in the branch. No one smiles there...but Felix.Felix is professional, personable and makes my Cathay Banking experience less transactional and robotic. My husband and look forward to doing our banking at this branch specifically with Felix.”

“This review is for Jazmin Gonzalez's exceptional customer service. She always goes above and beyond to make sure all of my banking transactions and inquiries are not only met but understood. She is very courteous, positive, and understanding. Her communication style and follow up is what sets her apart. I would not be surprised if she is a future Branch Manager. Kudos to her!”

“1 1/2 minute read:Four years ago I opened a checking account at this Branch. Several of the original were transferred. Nevertheless, the good service continues.At this location, Bank of The West has served the Northridge community very well. It’s a very small branch.Consequently, and many times INEVITABLY, change leads to improved progress.Guess what?! This Bank of The West will be moving to a new location. I won’t give details now, as I’m informing GOOGLE MAPS of the move.Stay tuned, OK. Thanks.”

“I love this branch. Everyone has been so helpful and kind. I've been going here years and never has a US Bank employee at this branch been in a bad mood. Always upbeat and friendly. They inform me if there are any promotions. I got $500 for opening up a credit card. Marina runs a tight ship and makes sure everything runs smoothly. Vidi, Mynor, Gustavo, Fatima all are great.”

“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”

“I have been a member of First Financial Credit Union for many years. I have always had a good experience with them. Recently the branch manager helped me change a car payment date to earlier in the month. This was an example of excellent customer service because I was unable to get this done without his advocating for this on my behalf. So, kudos to you- Jelani Nunez!!! Thank you for keeping me a very satisfied and happy member of FFCU!!!”

“I visited this the branch this morning. I found it quiet and clean. The only thing is there was no welcoming or greeting which is normally common in all of the Chase branch. Overall my experience was good.”

“When it comes to customer service, Payam takes the experience to another level. He is courteous and goes out of his way to ensure that we were provided all possible options for our personal finance needs and took the time to answer all our follow up queries.”

“In the afternoon of July 3th, 2024, I had an urgent situation which I needed to have resolved before taking my trip to the Bahamas on the morning of July 4th. Visited this BofA Porter Ranch branch, met with Oscar Vargas, the branch manager. He understood my need, immediately worked on it, and helped me get what I had needed - before the bank was closed. This kind of responsive customer service is a premium service to me. It's wonderful that when we need it in a rush, you are in good hands. I also noticed that almost every time I had stopped by this branch recently, this manager had always tried to move around asking clients standing in line to see what he could have helped with. Very helpful man! Impressed!
Khoa Doan,
A long time BoA client”

“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”

“I wish to give a banker named Mathew a kudos or great ? appreciation for his superior service to us yesterday, August 7, 2023, my husband Alex MANALO, and because I am a disabled customer of US BANK, a valuable one at that, for almost 20 years. Mathew had a very knowledgeable, very patient, and very hardworking attitude towards us, and I just wish to extend this to his Manager or Supervisor, that this Bank Employee deserves to be accelerated in his position and compensation and we just hope that every employees of any Company, be it a Bank or other business would possess the same qualifications, have the same attitude of kindness, that Mathew have???Thank you Mathew for your wonderful service to us. I and my husband, Alex MANALO wish you more power, more blessings and greater opportunities for you and your family????God bless you Mathew?????and good luck to you in your future endeavors ??”

“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”

“I stopped by this Chase bank because I was nearby and needed to withdraw some cash. I found parking easily here but it can get busy during rush hour because it's right next to a busy intersection. I walked inside to withdraw money from their ATM machine since the line for a teller was kind of long. I didn't experience any issues when I was here. I think the hardest part if you come to this bank location is turning on Nordhoff because it can get busy and backed up.”

“they might be very restricted and atm of their own not much..but they let you use cvs and walgreens etc and no charge. yes they have restrictions but it saves us customers from fraud and many issues.i have been with them 22yrs.. they are a good bank and cautious for us .”

“When it comes to customer service, Payam takes the experience to another level. He is courteous and goes out of his way to ensure that we were provided all possible options for our personal finance needs and took the time to answer all our follow up queries.”

“I just opened a new account. Semyon S. was beyond helpful and efficient in opening the account. He answered all my concerns and made it a pleasant experience. Andrew the teller was helpful as well. Someone please promote Semyon S. or give him a RAISE. An asset to your institution by far.”

“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”

“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”

“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”

“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”

“I have never been inside this branch or dealt with anyone at this location. However, I have used the ATM quite often over the years and have never had a problem. The area surrounding these ATMs are well lit, so you can easily see if someone approaches you. In general they seem pretty safe.”

“Great customer service from Ruby, Jane, Kim, Ismael, William at Bank of America, 10200 Reseda Blvd., CA 91324 I have been going to this branch for at least once a week. Once you enter the bank , you will be greeted with good am or pm. All of the staff are friendly, courteous and patiently answer your questions. Thank you so much.”

“My mother and I had made an appointment with banker SARAH CLEARLY. Our situation was a bit difficult, we had spoken to a few representatives on the phone but we were left with more questions. However Sarah was very helpful and went the extra mile to contact different departments that may be able to assist. She was very friendly and explained every step she was taking. Throughout the appointment my mother and I felt ensured we came to the right person. Definitely recommend.”