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August 2023 by Beverly Hasson
I had recently posted a negative comment regarding this company. The jury is still out on our outcome. Gratefully, Farshad Asl our Regional Director has reached out to help resolve any issues our family has faced with the terms of our policies. I am going for 3 stars for his efforts. I await a positive resolution. Just so grateful to have someone on our team.
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August 2023 by Freddie Lathan
Bankers Life have proven to be a company that do care for the well being of the customers. The concerns i had were handle professionally and promptly. I give them a ?
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December 2022 by David D.
Lowlifes spamming emails stolen from IT job boards with their garbage insurance sales job.
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October 2022 by Larry R.
Stay away, far, far, away from this insurance company. Especially do not take out an indexed annuity with them. Other the 10 years I had an indexed annuity, I made $0 some years. Even when the stock market did well, they reduced the participation rate so they could pay the absolute minimum. Even when I surrendered the policy to move my money to another insurance company, they held on to the money as long as they were legally allowed and when they transferred the money, they sent it my mail instead of wiring the money. I guess they mailed the money so they could hold on to it for as long as the could. This is should be rated as a NO star company.
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September 2022 by Char J
My mother passed April 26th 2022 and this company is disputing her insurance claim don't want to pay, because she died a few days before her "2 year mark". WOW!!. Why pay for insurance. What kind of insurance company is this.
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July 2022 by Michael N.
A scam for the desperate. Over the years some friends and acquaintances "between jobs" have turned to the Bankers Life siren song of quick, easy money selling life insurance. Training is scant and the tactics are as subtle as any boiler room - exert maximum pressure to close the sale at any cost. However, once your "pyramid" of family and friends is exhausted, the next stage involves cold calling perfect strangers and that's where most weary recruits jump off the Bankers Life bandwagon defeated by being churned, burned and hung up on constantly... not to mention the absent cash flow. If you run into any business with a one star average rating with more than one hundred reviews, believe it. Zero stars.
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July 2022 by Edward T.
Perhaps CA is the home office for this particular company, although the hagiography that I read about them indicated that they originated in the Windy City many moons ago. Which makes a certain grim sense. Bankers Life, originally from Chicago, is concerned about the "elderly"- - Capone opened soup kitchens in Chicago for the indigent. I think Capone's concern and humanity were more genuine. Reading over the reviews here...from those who were approached to be employees, to those who suffered under its "services" as customers, the basic paradigm seems to be an overall lack of respect for anyone. For Bankers Life, it's all about the moolah. Without wanting to get up on my political soap box, Reagan's presidency, and everyone's since then (including Clinton's) has been an effort to destroy anything progressive that was brought about in the 20th century, including unions and the labor movement, to...as Noam Chomsky put it..."atomize and marginalize" the work force, to deprive people of the safety nets that were established with blood, sweat and tears in the late 19th and early 20th century, to keep workers scared and willing to tolerate almost anything in the interests of keeping themselves...if not gainfully employed...at least employed. (Which is not to say I have soft and fuzzy illusions about unions; as a Teamster for 23 years, I'm well aware of the monumental flaws of people like Hoffa and Jackie Presser and Tony Pro...and the people involved in my own particular local...) What does this have to do with Bankers Life? When I got laid off some years ago after 23 years of employment, I was terrified. A day after I put up my resume on Indeed, Bankers Life (not to sound xenophobic, but it was a guy named Johnson with an East Indian accent, which maybe was a 1st indication that things weren't what they seemed) called to set up an interview. I had no experience in sales/insurance, but I felt reassured. Maybe Bankers Life had a more discerning eye, and saw something in my resume that I hadn't, indicating a heretefore unknown talent or attribute... You'd think I would know better, but terror can do strange things to a man... The 1st interview was a group interview, with about 20 people sitting in a classroom, while someone standing up front described the altruistic satisfaction of working for Bankers Life, and serving the needs of elderly clients. I had never encountered anything like this in my life, but maybe this was the way things were being done now. And...hey!...after all, I had grandparents; I wanted to help the elderly as much as anyone! Why not? A day later, I got a call for a 2nd interview, which was again a group interview, albeit with a smaller group. My slumbering street smarts, such as they were, were belatedly starting to kick in; my internal hackles were starting to rise. The 3rd interview was a throwback to the job interviews I used to go on 23 years earlier; just me and the person behind the desk, a humorless woman named Judy. After some preliminary conversational fencing, I asked about salary, and was told, "Oh, there's no salary. It's all based on commission." Plus I would have to pay for maps, gas to fuel my car as I drove to interviews in my efforts to sell old people living on a fixed income a Bankers Life policy, the license I would need to sell the policy etc. etc. I thanked her for wasting my time and walked out. That office, which was in Somerset, NJ, appears to be gone. (They still have a page on Yelp with no reviews on it; only a picture of a guy resembling Nosferatu with hair, his hand stuck out either to shake hands or to lift your wallet.) Their focus is on the elderly; like the elderly don't have enough to deal with, what with phone scammers and hyena-like parasites trying to entice them into buying $1,000 in "gift cards" and sending them on to Nigeria or Moscow or Cyprus so that their computers can be cleared of imaginary viruses. Maybe there's an honest Bankers Life/elderly client
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June 2022 by Charlece Jackson
My mother passed April 26th 2022 and this company is disputing her insurance claim don't want to pay, because she died a few days before her "2 year mark". WOW!!. Why pay for insurance. What kind of insurance company is this.
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June 2022 by Roya Mohajeri
Amazing company to work for. The best training you can get in the insurance industry. Supportive work environment with great products to help our clients with.
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May 2022 by Drew Burt
If they ever reach out to you about a job, just know you'll most likely never make a dollar working for them, you will however endup paying them for courses & then paying the state for licensing fees.This is a total meat market focused on the volume of new bodies they can bring thru the door & it is NOT a good place to work, but if you do need some Life &/or Health insurance then they're actually one of the better insurers out there (which yes, isn't saying much.) Great rates on Annuities & such tho...
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January 2022 by Nick D.
Churn agents, low commission, no salary Managers only care about themselves Terrible renewals for the industry
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October 2021 by Julie C.
Horrific excuse for an insurance company-crappy products, crappy service. Just criminals.
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September 2021 by Laura A.
This company is a Rip-off!! My elderly mother bought their Long Term care policy several years ago. June of 2021 she was in need of "In home health care assistance" which her policy should have covered. FYI, Bankers life is NOT an insurance company but a reimbursement company. You only can get reimbursed after you have paid for the service you need and then they will decide if it is eligible for reimbursement. I used a home health service Bankers Life recommended, filed all the proper paperwork and was still DENIED reimbursement. Apparently, one of their many loop holes was that mother would need 30 days of home aide service as a "deductible" and any service after 30 days "may" be eligible. After 3 months of phone calls turns out since "She died with only using 17 days of home aid service so she does not qualify for reimbursement." Omg, are you kidding me! She had paid them thousands over several years and now I can't get reimbursed for $1413.50!!??
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August 2021 by Lorrin B.
They do not accept credit cards. They do not accept checking account information over the phone. No way shown to pay online. They only do auto-pay on a monthly basis; monthly payments have a penalty compared to annual payments. Left 6-8 messages for local agent and regional manager; not one call returned. No agent or local office info shown on bill. No contact or phone calls from assigned agent in over 18 months. Bill shows no street address for payments; only way to pay is USPS to lock box. No bar code shown for lock box payment address; this just makes mail slower. 3 1/2 weeks after mailing check, I got a phone call from a different agent who claims he was assigned to me. Company did not have the courtesy or professionalism to notify me about agent change. He was too busy to set up a telephone appointment. GREAT CUSTOMER SERVICE. His last words were since you paid your premium don't bother me for a year until the next bill is due. BANKERS LIFE CUSTOMER SERVICE IS IN THE STONE AGES.
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July 2020 by Bella C.
Freaking appalling. Very aggressive representatives. The one from Loveland who knocked on my door 4x times aggressively until I was forced to answer thinking it an emergency. The same one who ignored the "no soliciting" sign on my door (against City laws), The one who was not wearing a mask (also a City mandate) nor was her friend. The one who had no photo ID (City requirement for solicitors) The one who did not social distance and refused to step back from my door. Will I do business with this aggressive unprofessional group - no way. Never. And I have reported them to the City as well as alerted my neighbors to the danger this stupid person poses by door knocking without a mask or social distancing during a pandemic. Start hiring professionals and quit with the aggressive untrained reps.
