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February 2024 by Melissa Hays
Fast service and lovely suggested upgrade.
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December 2023 by clinton jackson
the rental agents at this location are always professional, personable and helpful. i’ve not only experienced that first hand, but i’ve seen them be that way with every customer i’ve witnessed them interacting with. it’s a small location with big service!
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November 2023 by Kristina R
I made reservations 2 weeks ahead. To give enough time before I need the car i pick. They called me 20mins before they close at 5pm( the day BEFORE i need the car.) What’s the purpose of having to make reservations ahead of time when they’ll call last minute for the changes. ??♀️ anxiety level ?????Customer service was nice enough to not charge me the cancellation fee since it wasn’t my fault.
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October 2023 by David Kool
Best Rental place ever? Being renting from there for almost 8 years! You will receive absolutely Courteous customer service from Arnold and Diego who working there as a team they are very awesome happy people ??✨ they make me feel like a family... always respectful, friendly, professional and great attitude towards customers with deep understanding and always trying to find great Rental deal for your car needs!
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August 2023 by Terry La Source
Easy, efficient, quick, and friendly! The cars are new, clean, and come with a full tank of gas so you always know how much to put back in. The pickup and drop-off is so easy compared to other companies, we just don't go anywhere else anymore.
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July 2023 by Dulce Morales
Always friendly. Fast and easy process. I always rent here.
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June 2023 by Amy Yaffe
Easy location to pick up and drop off!
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May 2023 by Ray A
No windshield washer fluid. Oil change light on. A/C smelled like stale cigarettes. Passenger sliding door window was covered in what looked like snot finger painting. Infotainment system needed an update and would not connect to Android or IPhone with either Bluetooth or USB cable therefore GPS and music was unavailable. First bad experience with Avis, but this was extremely bad.
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March 2023 by Yasir C.
Worst customer service experience this Avis car rental place. Stay away at all cost .
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January 2023 by Qwutaria Q.
Never knew they do a credit check for a rentalCar .. wasted my time always make stuff sound good over the phone.
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December 2022 by B C.
First time renting a car. It was quick process- picking up and returning. Northridge branch recommended. Thank you.
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December 2022 by Los Viajes De polo J
My neighborhood avis is very convenient, did my reservation online and got there and in less than 5 minutes I was on my way
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October 2022 by Alexander Dunn
It’s the second time I’ve rented a car from here and every time it is absolutely filthy and disgusting. The first time the associate apologized and I had to go get the car washed on my own which they reimbursed. My second time I was in a rush for a trip and had no time to do the same. The car reeked of smoked and I used a whole pack of wipes to wipe the seats down- they were brown dirty rags by the time I got done. There is absolutely no hygienic protocols followed at this car rental.
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September 2022 by Nan S.
It's the second time I've rented a car from here and every time it is absolutely filthy and disgusting. The first time the associate apologized and I had to go get the car washed on my own which they reimbursed. My second time I was in a rush for a trip and had no time to do the same. The car reeked of smoked and I used a whole pack of wipes to wipe the seats down- they were brown dirty rags by the time I got done. There is absolutely no hygienic protocols followed at this car rental.
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August 2022 by Inez Alvarado
This place is so easygoing, relax ,the guys are so friendly. Very happy with the service. Thay even allowed me to park my car in their parking until I come back from my trip.
