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March 2024 by Jerry Brett
A lot to choose from, I think the prices are a bit higher than what I would have expected.
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March 2024 by J Barbush
Super helpful people. No pressure. Great prices.
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August 2023 by Tracey
A+ from appliance prices to staff!!! If you’re looking for a high end, quality appliance, you MUST come here first! The prices are fantastic and the owners, employees and office staff were wonderful from the beginning to the end of my shopping experience!
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July 2023 by Gene Shapiro
What makes a place is the people.The owner is right there and his crew is helpful and knowledgeable.And did I mention the prices are just great.They show you straight forward small scratches and dings but honestly it took me a few moments to see them. Almost invisible.But half the price with warranty.Definitely a keeper. Will surely give them first shot when we need a new appliance.
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July 2023 by Maya Bogoniewski
Buyer beware-this company does not stand by their products, when faulty they do not take responsibility for broken/ faulty appliances. They also no showed twice for repairs and when we repeatedly asked for necessary repairs within their time frame the owners and repair person were resistive. It was the worst experience we have had with an appliance company and it’s worth buying from a truly reputable company with some level of honest personnel.
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March 2023 by Pernell Cox
Hidden gem. Some great finds. Some not so good finds. The good stock outweighs the mud ducks by far.The staff is great. Very helpful.
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February 2023 by Tram H.
Robert is super helpful! I ordered the wrong size but hadn't picked up yet. Robert is very patient, he helped me exchange for right fridge/freezer to fit our 72 in cabinet.
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January 2023 by Liz C.
Bought an amazing range. Awesome service, super knowledgeable staff abd they helped me get it delivered with a referral.
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September 2022 by Marina Lehane
I flew down from Seattle to visit this store and it was 100% worth it. My Viking range, Fisher & Paykel refrigerator, and Thermador microwave arrived in excellent condition, and very carefully packaged for shipping.Thank you to the team at Appliance Outlet for such a great experience!
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June 2022 by Julie Marquez
This place has some incredible prices and selection of high end brands. If you are in the market for a range…refrigerator..,microwave…outdoor grill, look no further than Appliance Outlet. Bob is super knowledgeable and nice.
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May 2022 by Scott B.
Interesting place. There are many high-end appliances that are beat up. Sure they have a high-end logo on them but most are used and look rough. Some prices are comparable to new that are on sale from big box stores. Carefully research products by model numbers. Could be a good find? Maybe? We chose to not take the risk at buying from here because it is still expensive and you are buying someone else returned problem appliance.
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May 2022 by Hank K.
Appliance outlet at 19356 Business Center Dr. in Northridge is the only place I will ever purchase from. As opposed to a massive company with Offices back east, this is a family owned and operated business. Truly a lost art. A wonderful selection to meet any appliance needs need you may have. Perhaps the best part of my purchase was the gentleman that assisted me inquired as to what my needs and usage would be. In fact, as opposed to the standard upsell, which is common in most businesses, He pointed me to A less expensive option that would satisfy and exceed my usage. How refreshing is that? Anyone that reads my reviews knows that I am the first to compliment and or the first to complain. Just amazing service with wonderful staff.
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March 2022 by Andrew King
Robert was such a great help and very reliable. He gave us his honest opinions, and did not try to upsell us. He even inspects all appliances before we picked up to make sure that they were in working order. Will definitely come back for future appliances, and will recommend friends and family!
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January 2022 by Kathy V.
Terrible service. I bought a fridge from here and I had to pick it up a different day. My fiancé and I told them we were coming in the afternoon on Saturday. The guy who helped us said we could pick it up before 4:00 p.m. On Saturday, my fiancé calls to confirm closing time with the the guy over the phone but he was told that they close at 3:00 p.m. Realizing that he has less time to pack his items in the Uhaul, He told the guy over the phone that he would be there before closing (3:00 p.m.). We were loading all of our furniture into our new place first because Uhaul charges by the distance it's 2:33 p.m. so my fiancé calls the guy to let him know that we're swinging by in 15-20 minutes. The guy gets mad and says pickup time is at 2:30 p.m. but no one informed us. My fiancé says that the uhaul is only for today and really needs the fridge so the guy says he will leave the fridge in the back for us so my fiancé drives to the back and when he talks to the guy at the door, he proceeds to tell him that our fridge is in the front and doesn't allow us to come to the front to pick up the fridge. Long story short, we have to rent a uhaul solely to pick up this fridge on Monday. It is extremely upsetting that once they get my money, my fiancé and I are treated like garbage due to their lack of communication. We have to spend extra money and take time off of work to pick up this fridge all because their workers can't communicate a simple detail. Why does the customer have to constantly call and ask for information only to be misinformed. I will never be going back here and I will be warning all of my friends who are moving to steer clear of this place. Plus when we were buying the fridge one of their workers put the sold sign on the wrong dishwasher. Very unprofessional and it gave me great anxiety about buying from this place but we wanted to have faith. The fridges in this place are a great deal. They have minor cosmetic defects which means that they are sold at a heavy discount. If you're going to buy a fridge from here, please be ready to haul the fridge yourself.
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January 2022 by Mike V.
Incredible knowledge, stunning prices and truly kind people. Don't pass this up, we looked all over the valley and found this to be the place to purchase appliances. Joy
