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January 2024 by Ana V.
This Albertsons doesn't even deserve a "star". Needed cold cuts and because if proximity to my being at Target, crossed over. Pathetic ....guy behind deli counter just looked at me-several times- and continued to clean some contraption. Didn't acknowledge, greet nor say, "just a moment. Let me get you someone." Grabbed some lettuce and went to check out. Teller wasn't much better either, but is forced to minimally interact because she needs to ring you up. Just looked miserable. Customers that I interacted with in checkout were a 100% with a better attitude! Prepared to purchase quite a bit of cold cuts, but with that type of attitude and lack of customer service who knows how long that deli meat sits there. Upon my leaving called yo speak to store manager- we'll long time holding with music....then rang and as thought NO ONE EVER PICKED UP!! They don't deserve my business and the store manager should have encouraging talks with their employees. I guess ultimately there are few places that shine in the Customer Service Dept. and this Albertsons isn't one of them.
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January 2024 by Regina H.
I shop here about once, maybe twice a week especially if my kids are having something for school/day care. For the most part all my interactions with the cashiers who have been with Alebertsons are friendly, at least polite but the Deli department. The ladies are always so rude... waiting for spicy wings right now which is not a problem but the problem was the man trying to order and the woman behind the counter keeps getting frustrated while he's trying to order "WHAT PIECES, I JNOW BUT WHAT PIECES DO YOU WANT?!?!". I get it, I used to work for Albertsons in HS as a teenager but sheesh, I wasn't rude to customers. Customer service isn't always fun but if a person is being polite, don't be rude.
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December 2023 by Mackenzie K.
This store is absolutely ridiculous it's disgusting the produce is wilting and rotting it smelt of ammonia or cat pee is what I was thinking and it's soooooo dirty!!! The employees must be lazy because there is nooo reason for a store FULL OF FOOD too look and smell the way this location does omg and I swear I'm not a Karen I used to work at a grocery store and our store never looked like that as long as everyone was doing there job!
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October 2023 by Dominica G.
I recently purchased some chicken, and it was old and stale. They used to have the best chicken.
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October 2023 by Celina B.
This is for the Deli Department. On Wednesday, September 13th, I called and placed an order for a sandwich tray for pick up that Saturday the 16th. They called me on Friday, 9/15, letting me know I had to pay the day prior so the order is confirmed. I followed their instructions and went in on Friday the 15th and paid. I then came back at my scheduled pick up time on Saturday to pick up my order, and they didn't have it. They told me it would take "one hour" to make my platter of sandwiches. I told them I didn't have an hour, and I needed to get the food to a Girl Scouts meeting as soon as possible. What really upset me is the woman behind the deli counter suggested I should have come in to place the order (versus doing it on the phone on the 13th), when it is their protocol to accept phone orders. I was never instructed that I need to be there so they can see my face to tell them what I wanted. Ultimately, she was attempting to shift blame, and I wasn't having it. I grabbed the prepackaged sandwiches they had on the floor and asked if they could just cut these up so I can leave. The deli employee initially didn't want to do this, but then obliged. All this to say I will never order food from here. Folks, go to a legitimate business that can handle a 1-tray of sandwich order. I'll happily pay more to not deal with incompetence.
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September 2023 by Carly Z.
Like albertsons and this location. Plz do not close. Please however improve customer service, maybe mgrs too bush to pay attn to what's actually happening at very slow chk out lines (please add lots of self checkout stations like Vons and walmart) and seemingly always closed deli. The deli is all about sorries and excuses. Sorry closed early way before listed deli close time: short staffed, need to clean up before official close time, other excuses. Sorry ran out of 8 piece dark fried chicken. Why is it that gm at this location does not require deli to stay fully open, fully stocked, fryers on and working until the official deli close time? Always essentially closed 60-90 minutes before official close time.
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September 2023 by Nancy G.
I like this supermarket because the employees always help me find what I need, there are always pastries and vegetables and fruits, there are no problems with parking, thanks guys, you are great, I recommend it to everyone
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August 2023 by EditMonsterKurt ..
Absolutely, no stars, on this one. I just came out of this Albertson's, on Balboa and Nordoff, and was outright accused of stealing, when I just paid for 200+ dollars of groceries. I've been shopping here for over 20 years.The store manager that accused me, was Lydia, she didn't even ask for my receipt she just outright accused me, said she saw me walk out the door without paying, when I showed her my receipt, she still questioned it, and had some muscle with her, to take me down, apparently .I will never step foot in this store again !!! You shouldn't either, if you like to be profiled, just because you have a beard and longer hair.And add insult to injury, The service was nonexistent, couldn't find items that I'm sure they had, but other than the cashiers, no one around.
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May 2023 by Oz G.
Last min arrangements is what this place offers.. 5, 10,20,30,40 even 50 dollar arrangements
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May 2023 by Chris I.
Sausage expired on April 28 and they covered up the expiration date with new stickers saying May 26 today is May 17 2023 (19) days after it expired yet they were knowingly trying to sell it another 9 days 29 days after it expired told the manager and couldn't give a shit lessthis wasn't the first time they have done this so shop at your own risk and check the dates.
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March 2023 by Darryl H.
Worst meat department ever.. I have been going here for 10 plus years I will never by meat here again. The last 3 weeks spoiled meat 3 times they need to change employees and management in the meat department period!!Where is the pride of your trade??
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March 2023 by Allie G.
Being down the street this location is very convenient. However it's in desperate need of an update/renovation. It's been there for several decades now and has not undergone much of any improvements in appearance or set up. The staff is friendly and the lines don't get too long considering how central it is in the valley. As of lately though they have very few carts and almost no baskets. Making it difficult to shop if you aren't able to get yours hands on either one.
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February 2023 by Marc F.
Nice standard Albertsons selection but Albertsons need to get in the game with SELF CHECKOUT. They most usually only have ONE register open at a time, maybe 2 if it's peak hours. Doesn't help if I'm just running in for a thing or two.I don't know why you would come here with Target (much cheaper) and Ralph's as close as they are - unless it's for something very specific. Then you'll be waiting in line for 15 min for two things.
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January 2023 by Lori Joseph
Not happy with the arrangement! Candles were white, size was not big enough for 120$ and the was no ribbon in the arrangement. Looked nothing like the picture.
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December 2022 by Ane V.
I was looking for a specific gift card. I checked theirs but I didn't see one. I looked around and I see that the store wasn't busy. Well lit and welcoming. The aisles were free of clutter. The shelves are fully stocked and organized. Sales associates greets you. This store does have a DMV kiosk. Ample parking.
