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March 2024 by Josh B
High-quality service by professional individuals.
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February 2024 by Craig Muhlmeyer
Called AAA roadside assistance for a flat tire. Got quick, friendly, and professional service much sooner than the promised time. Thanks!
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February 2024 by Julian Serrano
Amazing and quick service. Was in and out in less than 20 minutes for a title transfer. Probably would’ve taken hours at the DMV.
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February 2024 by Cesar Diwa
AAA towing crew. My favorite Jessie the 911 veteran..who became our friend..hi five and the young Miguel the trouble shooter...thank you so much...man..thank you from " fishing" the jeep from submerged water .
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February 2024 by William A.
Worst service provided, they don’t care about customers they just put you on hold or hang up acting like a accident lucky if you talk to anyone or lottery winner if you solve your issue
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January 2024 by Michelle B.
Geez, can't you have someone with better customer service skills at the counter. Ashley was at the service counter - I did not enjoy the experience nor dealing with her. I went for a replacement card, she said they don't print out cards, that's fine but what she didn't say or attempt to do was print out a temporary paper card with my AAA number she just said you should get it in 2 weeks with a short attitude and was going to let me move on without an identifiable AAA card or number. I told her my dilemma with me having a different address and not having my card. She didn't even inquire whether I needed a temporary, it takes so little to help customers and this is all I got. I called AAA customer service number immediately when I left, he sent me an temporary card by emailwithin 3 minutes with kind gentleman-like service. Ugly and short handed service by your establishment.
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November 2023 by Nichole Ibarra
Bianca, you did such a great job the pleasantness of just working with you, it was just amazing. Thank you so much for the amazing experience in AAA.
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September 2023 by PHILLIP GRAMBSCH
Came in on Monday 09/25 to complete my car's registration and Mary was extremely kind, knowledgeable and helpful with getting it sorted out. Couldn't have asked for a better or easier experience. Would recommend 10/10
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September 2023 by Kevork Ordoghlian
20+ years of being a AAA premier member I called to set an appointment twice once with Alex never got a response or a time to come in. On a separate occasion I call the office and speak with Roxana tell her a time that would work out for her as I had other things to do, we agreed on noon. I come in a few minutes early, check-in and waited literal 30 minutes afterwards she comes out looking for me and says you will have to wait a bit longer I'm helping some people who are already my clients even tho they walked in the door after you. What the actual hell is going on here she told me it would be best if I don't get AAA insurance what a lovely waste of my time. Had current policy in hand mileage and driver licenses all ready to go but they couldn't be prepared on their part what a shame. Customer service really has gone to the gutters.
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August 2023 by arthur r. borquez
The woman and men that work in this Location ,Are very helpful in any situation you bring in for your DMV needs . And there is never to long of a wait . They Make having the membership well worth the money .
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July 2023 by The Scoop!
Stop calling this an insurance company on Google, that’s only part of what you do. I searched for triple a, automobile club of Southern California AAA and all I got was triple A insurance. A person is not going to know whether it’s for just insurance. or the other services Triple A offers. Think of your customer, not whoever is in charge of your marketing strategies.
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May 2023 by Dino Campodonico
All of the personnel were friendly and courteous, not fake, and fast service
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May 2023 by Felipe Rodriguez
Please make sure you read everything especially about hit and run policy.
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May 2023 by Vanessa M.
Pay my DMV stuff here & i have also picked up a driving manual since they don't have them at the DMV . They are fast as well
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May 2023 by J S.
Do NOT buy a AAA battery...they would not honor their warrant with me after it died in just over one year!!!Ridiculous!! I call SCAM!!