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August 2024 by Artur Gyolchyan
I want to express my gratitude to the employee of this office named Bianca.Kind and responsive.More such employees.
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July 2024 by Beto
Came in for passport photos. They really do have some of the cheapest prices for photos and I got my passport within 4-5 weeks.
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July 2024 by Hilda Rodriguuez
I was helped by Alex Siguenza and he was very kind and helpful. Thank you, muchas gracias.
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May 2024 by Dvorah Levin
This is the worst AAA The person at the receptio , has the worst customer service that I saw in retail. The one at the desk was doing nothing but upset because they sent us to them. They gave us the wrong advice on the transfer of a car. Save your time and go to another AAA . No use este AAA son de lo peor . Si pudiera les daba 0 estrellas
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April 2024 by L P.
AAA representative Roxy was very rude and unprofessional when I called about my car insurance. I don't recommend getting your car insurance through AAA.
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April 2024 by Gustavo G.
Normally, the insurance is great. The reason for the one-star is that the information is completely different. As you can see in the pictures, the sign states that a full travel payment is required for the free items. The email that I received states that I need to take a passport picture or meet with a travel agent. I met with the travel agent but wasn't interested in any travel arrangements. I still did not receive the FREE items. Overall experience was a complete waste of time.
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April 2024 by Ronda Smith
I was having issues with paying my DMV car registration online for almost 1 week. I walked in to AAA and had it paid, received my tags, and registration in less than a minute! Thank you!
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April 2024 by Fanny Ziberg
Well one of the representative from AAA gave me false information My insurance policy payment. I asked when it was due. And the lady told me March 31, 2024. Now I’m finding out it’s past due and they will cancel my insurance if I don’t make that payment by that due date. 3/22/24. I feel they need to train their representative a lot better and stop giving out false information. We need our Insurance to drive a car in California. So Tati needs to get her story straight and give out the right information. This happened in Northridge, California and I am not very happy with AAA I tried getting extension, but they won’t give me one just to give me a couple days until I get paid so be careful with the representative AAA giving false information.
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March 2024 by Josh B
High-quality service by professional individuals.
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February 2024 by Craig Muhlmeyer
Called AAA roadside assistance for a flat tire. Got quick, friendly, and professional service much sooner than the promised time. Thanks!
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February 2024 by Julian Serrano
Amazing and quick service. Was in and out in less than 20 minutes for a title transfer. Probably would’ve taken hours at the DMV.
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February 2024 by Cesar Diwa
AAA towing crew. My favorite Jessie the 911 veteran..who became our friend..hi five and the young Miguel the trouble shooter...thank you so much...man..thank you from " fishing" the jeep from submerged water .
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February 2024 by William A.
Worst service provided, they don’t care about customers they just put you on hold or hang up acting like a accident lucky if you talk to anyone or lottery winner if you solve your issue
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January 2024 by Michelle B.
Geez, can't you have someone with better customer service skills at the counter. Ashley was at the service counter - I did not enjoy the experience nor dealing with her. I went for a replacement card, she said they don't print out cards, that's fine but what she didn't say or attempt to do was print out a temporary paper card with my AAA number she just said you should get it in 2 weeks with a short attitude and was going to let me move on without an identifiable AAA card or number. I told her my dilemma with me having a different address and not having my card. She didn't even inquire whether I needed a temporary, it takes so little to help customers and this is all I got. I called AAA customer service number immediately when I left, he sent me an temporary card by emailwithin 3 minutes with kind gentleman-like service. Ugly and short handed service by your establishment.
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December 2023 by Donna L.
Had a question about renewing my driver's license, and the customer service was very caring, gave good advice, as I am an older adult now, and had concerns with new computer testing.
