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February 2024 by Isi B.
Luis and Errol are honest, knowledgeable, and treated me like family! I have been a customer for many years and highly recommend them to everyone I know!!!
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January 2024 by Gary P.
If you are searching for a reliable, trustworthy, and efficient auto repair shop, these are the guys. They have been in business for over 10 years and helped me resolve my issue with my 2014 Honda Accord. I first took my car to the Honda service center, and they were charging me over $4,000. I did my research for the parts they were going to replace, and I found that they were cheaper online. So I decided to call a few auto repair shops, and VIP Auto Center called me back, giving me estimates that were less than half of what the dealership was charging. Definitely saved a buck. Give these guys a try. Good Day, Gary
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January 2024 by Carol Z.
Trust is a treasured thing, and there is one thing you can be sure of when you bring your car to VIP, you will get an honest appraisal and excellent service! I've been a customer for 10-years & give them a solid 5-Stars.
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October 2023 by Cinnia F.
I have had three different cars serviced at VIP and have always been happy with the service. Skilled mechanics, fair pricing, well run office and some of the nicest people you will ever deal with.
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October 2023 by C V.
So I remember when I bought my Honda in 2009 I was not treated well by a man working at that dealership. However just my lucky day I got a mailer from a newer business. I've been a client of VIP ever since and do not plan on looking for auto service elsewhere. They are all awesome and fair. They don't try to gouge you. Their rates are reasonable and they actually treat you like family. Luis, Erroll, and Emilio are great at what they do and I have to emphasize they are fair, reasonable, and always helpful.
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September 2023 by Olivia S.
I had a wonderful experience! they are definitely doing their name VIP justice, because I got my car fixed right away - even without an appointment ! They were very friendly and straight to the point and communicated amazingly and most importantly didn't try to squeeze me for extra money. They helped me safe money. They had the best and fairest prices in town of many places i called. They got the job done fast and good for less than half the price i was quoted at another place !! I would definitely recommend for you come here if your car needs fixing.
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July 2023 by JoJo G.
Errol was awesome he's a freaking rockstar! I had him install two new 02 sensors because of a p0130 code and needed to get a smog asap. After the install he told me to come back to him before I got my smog tested my car to see if the car was ready to pass because he can check for that. That's pretty awesome that he'd do that because he didn't have to. This guy is the real deal folks so don't hesitate going to him. Thanks again VIP!
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July 2023 by Jonathan T.
I would rate my experience as a negative star if it was possible. I called and made an appointment to get tires replaced on Mon the day before the holiday as I was taking the car on a long trip and needed to replace tires. I made the appointment about five days prior and requested an 8:00 AM install as I was leaving around 2:00 PM for my trip. I get to the shop at 7:45 AM, check in and hand my keys off. I'm instructed that the install will take about an hour, roughly 9:00ish and I'll receive a call when completed. I leave to get breakfast and receive a call about 9:15 from the shop. I ask if the car is ready and I'm informed that they can't find the tires or the owner sold them. And the solution presented to me is that they can do the job at 2:00Pm after reordering tires. No apologies, nothing. So now I have to scramble to find a tire place that can actually replace my tires in the next 2-3 hrs so I can leave as scheduled. This place was good at one point but really seems to have gone downhill. A capable, well run shop would have confirmed they actually had the required parts for their 8:00 AM install the next morning or call customer to cancel. Maybe they have new owners because this is not the way to treat customers. So in the future maybe just go to a tire store for tires and not a mechanic.
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June 2023 by charli w.
ERROL, LUIS, AND EMILIO: these are the BEST in the WEST for both auto repair and car body repair!!! I take my car to them 2003 Honda S2000 for both mechanical repairs and recently (in the last 3 years), body repairs!!! These gentlemen are kind, professional, honest and will take excellent care of you as a customer! "THEY DO THE RIGHT THING"!!! I am proud to refer them to anyone and they will work with with you to make things right. You won't find a better place to have your car taken care of either mechanically OR bodily. GO GET 'EM GUYS....thanks for taking excellent care of my girl, suzuka!! :) LOVE YA ALL!!! xoxoxo
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April 2023 by Ruby R.
I've been going here for years, and I've always received honest and helpful advice. They provide excellent customer service and when I go there, I know they'll do whatever they can to help us out.
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April 2023 by Phyllis L.
Very unsuspecting location with absolutely trustworthy service! These people care about providing great service and do it at super reasonable prices. I have come here a few times so far. Once for my gas cap and then for an oil change! I'm so thankful for VIP Auto! I'll be coming here from now on!!
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March 2023 by Viri B.
I started taking my car here, I been on the hunt for a reliable honest shop and I found them. They are super helpful fair prices and get the job done super fast! I've done oil changes, break pads changes and new tires, always given me a fair price! They have become my go to shop! Cannot recommend them enough!
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March 2023 by Michelle L.
I love VIP ! I have been going here for years and they never let me down! They have such great staff, very personable and really treat you like family.
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February 2023 by Brooke S.
Excellent customer service! I highly recommend this place. They are reliable, responsive and super helpful. I will be coming here from now on for any of my car needs.
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February 2023 by Jeremiah P.
I came in for my brakes. Fixed my brakes and showed me that I needed more services. Did me a great solid and helped me out. I recommend this auto shop.
