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September 2024 by BezDontMiss
You will wait hours here for simple issues. Nobody works at the front desk at all
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May 2024 by Adrian Del Aguila
If i could give this 0 stars I would the manager was rude and the mail man is also rude.He made a invalid complaint and when I had one of my packages delivered he lied to one of his employees that he was covering for saying he retired. They both need to be unemployed.
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March 2024 by Bianca Navarrete
This postal office is literally the worst office I've ever been to. Half the time their system is down so it's only drop off and pick up. Hours are horrible too. If I could give zero stars I would. Never coming here again, even though it's highly convenient for me.
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January 2024 by UNKNOWN_3013
Very friendly and nice
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October 2023 by Maksim Ivanov
I came to this department several times because they did not deliver my parcel to me. lost. Mark or Frank was there today and worked there, as he called himself. I asked to see the manager, but he refused. I also asked him questions, he couldn’t even look up the tracking number where my parcel was. He couldn't do anything. I also sent a request to the court. because 10 days have passed and no one wants to compensate me legally for the damage of the lost package. don't order anything here is my advice.
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October 2023 by Henry Chang
Super easy to drop off pre stamped packages. Parked right in front, dropped off the package inside, and hopped back into my car. One way street but it loops around back to the front. Be careful turning north when exiting, there’s cars coming from all different directions.
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October 2023 by SAL THE PAL
Worst service ever! I was left waiting for my infants mattress for 3 days! The driver never delivered the package, and when I called to get help I was placed in a 40 minute wait time. When the operator finally answered she said there was nothing she can do because the post office was now closed.
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October 2023 by Sophia Alvarado
I went to drop off an envelope and they did not want to help me! I just needed a stamp and they told me to go somewhere else.
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September 2023 by Melany G
The old woman working at this post office is rude
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September 2023 by Everett Fanor
They lost my package and very difficult to speak with someone to solve my issue.
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September 2023 by Abbi Kottlowski
I had a redelivery issue and Maddie (I think I spelled that correctly) at the Laurel Canyon NOHO location was awesome!
I was sent to the NOHO location in error based on the email confirmation I received from USPS when I had requested a customer pick-up. In short, there were issues with the USPS tracking and redelivery status and Maddie got it all sorted out for me in a kind and professional way. She was very apologetic when she didn’t need to be since it wasn’t her fault the website had the issue.
Just want to add some positivity and let whoever reads this know that Maddie is what’s right with the USPS!!! Thank you Maddie!!!
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September 2023 by Vanessa Rochelle
The least helpful place I’ve ever been to.
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August 2023 by Matt M
probably the worst post office I e ever used
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August 2023 by Nick Pitts
Mark should not be working at this location. I went in for money orders and he said he couldn’t process my transaction because it was, “over the limit.” When I asked how much the limit was he stated he couldn’t tell me. I had to go to another post office and when I explained what happened they said, “Mark does that all the time because he doesn’t feel like doing it.” You are costing this post office business because of your attitude and laziness!
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August 2023 by Doniqua Keith
Horrible and incompetent. Somehow the mail person completely overlooked the big blue box with the usps master key to my building and claimed they couldn’t deliver my package because they couldn’t access my building. The blue box literally is there so that they can take their key to get the gate key and open the front gate (it’s how mail is delivered inside the gate EVERY DAY).
