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February 2024 by Ryan Nealy
constantly lost mail i sent directly from there - pretty rude in person most of the time, taking my mail further now.
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January 2024 by BMonique
I don't understand the low rating, I've been here twice in the past month and my experience has been really nice. Jose has taken care of my packages both times and he was so helpful and polite; I didn't know how to send a package and he was really patient explaining what I had to do. The office is clean, there's plenty of parking (street & paid lot right next to the building) and staff is friendly.
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January 2024 by Ian Villarreal
This post office is my go-to whenever I need to send anything. Jose was a huge help when I needed to ship an item to the other side of the country!
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December 2023 by Luke Matheis
Pretty run down. Was like 90% out of shipping supplies when I went in
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December 2023 by Jovanny Malka
April night shift supervisor is by far the rudest employee ever, she needs to be fired. Doesn’t care about the customers and always had an attitude
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December 2023 by Pavel Cerny
The worst!’Mail sometimes delivered late at night, sometimes not delivered for days .When I left messages to the po manager to call ? me , he never did, unfortunately there is ni one. Higher up to complain to
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November 2023 by T. K.
Years ago, even before COVID19 they lost different envelopes containing checks to DMV. All of the checks on different occasions where whitewashaed and forged, and deposited under various names. I've never left them a review, but after recent news, on how USPS own employees is being routinely caught for theft of mail, I demand answers. Where is my envelope!??? Sent out by priority, certified, insured method on 10/24/2023. And it's still being looped in your doom network all over Southern California as of 10/31/23. This organization must be investigated by federals.
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October 2023 by Rolo G
The front desk worker named Jose is so rude and disrespectful. He isn't a nice person or even understands customer service. If you hate your job so much find a new one, don't take it out on others you don't know you nasty old man.
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October 2023 by Caitlyn Stewart
although calling them did take a while, once i was finally able to reach someone about my returned package (hoping to be able to come pick it up) they told me they would drive by again and deliver it for me!
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September 2023 by A
I have to say this is one of the better post office location. The staff is pretty friendly. One time I was there and Omar and his manager kept the inside open until everyone who was already in line (before closing) were helped. I thought this was a great display of customer service.I will say one thing that did happen is I went in to put my mail on hold while I waited for my change of address to go through. ( It now takes up to 2 weeks to take affect which is crazy!) She asked to see my liscense. I explained it did not have my most current address. She said oh I just need it to verify your name. She told me to hit the green button on the screen. I did not realize that was giving her permission to scan my liscense and gather information to keep their system.I am someone is is very cautious with their personal information and do not like it in a bunch of data bases. Mind you another way to turn in the request to hold form was to give it to your mail person. So they do not carry portable scanners to scan your liscense wuth them. I thought it was strange when she did this. Either way heads up for anyone moving to start way ahead of time on changing your address. It has now become a major hassle.
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August 2023 by Janine Kaufman
Today I had an unexpected phone call from Eric at the North Hollywood Post office and it was out of this world great news. He had in his hand all of my mail for the last three weeks and wanted to know if I would like him to deliver it. He was so courtesy and kind I thought I was in the 1950s.. Way to go NorthHollywood Post office and Eric the best Post man ever! Thank you for making me feel better without the effort. I wish you all the very best! Keep up the great work ?!
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August 2023 by YAS
I have to say this is one of the better post office location. The staff is pretty friendly. One time I was there and Omar and his manager kept the inside open until everyone who was already in line (before closing) were helped. I thought this was a great display of customer service.I will say one thing that did happen is I went in to put my mail on hold while I waited for my change of address to go through. ( It now takes up to 2 weeks to take affect which is crazy!) She asked to see my liscense. I explained it did not have my most current address. She said oh I just need it to verify your name. She told me to hit the green button on the screen. I did not realize that was giving her permission to scan my liscense and gather information to keep their system.I am someone is is very cautious with their personal information and do not like it in a bunch of data bases. Mind you another way to turn in the request to hold form was to give it to your mail person. So they do not carry portable scanners to scan your liscense wuth them. I thought it was strange when she did this. Either way heads up for anyone moving to start way ahead of time on changing your address. It has now become a major hassle.
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August 2023 by Heather Clark
This USPS is the laziest and most incompetent spot I’ve had to be stuck with for mail services.I shipped a package to a few customers through them before ultimately having to switch to UPS which costs more because the employees at this place would never scan my items.It would then show that they hadn’t received the item until the receiving address’s USPS would scan my package when they received it & delivered it.On several occasions I had to hit up the general USPS help line to make them check in on my location to make sure they didn’t lose my package after I dropped it off.The last straw was my mom sending me a surprise package through USPS not knowing the issues I’ve been having with them.They sent my mom no tracking updates and I didn’t know they delivered to my home, and now this package is also missing despite being ‘delivered 2 weeks ago’.USPS keeps claiming that the driver saw my package in my mail room when they’ve come to deliver since then, but each time I came home from work it has not been seen by me, or my neighbors.This was a really special surprise from my mom featuring gifts from my grandma inside as well so there is no way to get a refund for the sentimental value for the missing items. There needs to be a thorough investigation into this place because something fishy is up and I am convinced employees/managers are stealing packages.
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July 2023 by P R
You can’t print a prepaid label here. “GO TO LIBRARY AND PRINT IT”, they say. In the age of ChatGPT, deep fakes, and spaghetti hair. What year is the USPS living in? What kind of generation are these services for?
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June 2023 by Emily Timmerman
This post office is efficient, knowledgeable, and friendly. Jose, Omar, and the rest of the staff always go above and beyond to help their customers. Good size parking lot. Open later than nearby post offices. Neat architecture.
