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March 2024 by daniel gutierrez
The best customer service I have ever experienced. 10/10
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February 2024 by Julieta Martinez
Buy. Bin. I. Gudt a lot
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February 2024 by Wendy Garcia Rojas
Overall Jason the Store Manger was great at helping us figure out some issues with our phone. I suggest if you have any technical difficulties he's the guy to go to. Thank again.
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January 2024 by Rosember Gonzalez
Called store several times to check in inventory after 20 calls got someone on the line just to put me on hold and drop my call. They have similar bad customer service as the one t mobile store that used to be in Van Nuys & Glenoaks in Pacoima. No wonder why they have so much 1 star reviews
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December 2023 by Cass Her
slouchy attitude by the employee. From the very moment you ask her a question it’s almost as if you’re forcing her to do her job. I didn’t get her name. Now I understand all these other reviewers.
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November 2023 by VK NaKa
The worse service of Tmobile, if didn’t want to work just quit
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October 2023 by Jose Torres
Worst customer service. Mostly by Stephanie. Has a really bad attitude. Not friendly at all. Doesn’t even let you explain anything. She talks and answers back so rude.
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August 2023 by Gegham Petrosyan
I will never come back to this storeExtremely slow and unprofessionalI saw 3 customers walking out not counting me
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July 2023 by Aram GYURJYAN
Cladia today he spoke to me very rudely and did not help me in any way. I am very dissatisfied with your service. They work very badly and with money.
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July 2023 by Hakob Kazandzhyan
Mesmerizingly garbage customer service as always at this branch of T-Mobile, never feels like any of the employees have received any proper training at this center. It's unfortunate since it is such a convenient location but every time I have given this branch another try I have left more disappointed and irritated with there lackluster customer service. Maybe I'll drive the extra distance from now on and work with another branch.
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July 2023 by Jen A
Worst costumer service ever my mom went in today and got yelled at by a worker named Adrian because she didn’t understand what he saying. She only speaks Spanish and he spoke English. This situation could of been handled very differently. Never coming here again.
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July 2023 by Mayra C
The assistant manager Beto has the worst customer service. Would not recommend anyone come into this store if you need any type of assistance.
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June 2023 by Kethrina
They luck simple basic knowledgeSuch a waist of time !!!
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May 2023 by Alejandra Palomera
Worst customer sevice, Cristal the manager has terrible customer service skills, no people skills and an RBF. GOOD JOB T-MOBILE. I counted at least 5 employees and 2 customers and they said they do not transfer data and then they decided they do not have time to transfer data to a new phone however when you call the toll free number they say they do transfer data. Get on the same page everybody!
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May 2023 by Sara Mena
Guy with long hair amazing. But the other tall guy seems careless
