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December 2023 by Jeanelle M.
Currently here for a tire that had to be changed and best worker here man PAUL NEEDS A raise he's taking care of me making sure my warranty is all covered with it because I don't know I thought I had to pay because that's what they told me last time I came.... Also didn't know about the ride they give you thanks to Paul I didn't have to wait this time like last time .... So far everything is good and has taken good care of me!
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December 2023 by Kim K.
First time to ever test drive a new car. Coco answered all my questions and went along for a spin in the 2023 RAV4 HYBRID.I really enjoyed the car and learned the difference between the plug-in PRIME and a hybrid.Thanks for the positive experience.
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November 2023 by Jessee F.
I recently went with my buddy to purchase his first car. His credit wasn't the best, he had a modest down payment and still, thanks to our amazing salesman Andrew, my buddy left with a really clean 2020 certified pre-owned gem! Andrew was so clear about the financing, fees and condition of the car and was extremely responsive. I know sometimes car salesman get a bad wrap but this guy really went back and forth with us to get us something in our budget AND that looked cool and was low in mileage. The next day at work my friend was showing off his new wheels to everyone, he was stoked. Thanks NoHo Toyota and if you can, definitely request Andrew Renslow. He's very personable and shoots you straight.
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November 2023 by David Tracey
The service crew went truly above and beyond to help me. I was supposed to start a drive across the country and the day of my battery died in my hybrid car. They sent out a tech to diagnose the problem, and he jumped the car and I was able to drive to the dealership. They were out of stock of the battery I needed and they drove to another dealership to get me the battery. I was able to get what I needed done, and start my drive as scheduled. In a time where service has gone down hill, the workers at north Hollywood Toyota went to another level of service. A special shout out to Paul in the service department. I can’t thank everyone enough.
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November 2023 by Bing Claire Din
Male Service staff inside are not attentive and nice. They were busy looking at their computer screen. We waited 3 hours just to have our tire rotation. Mr Wang told us that there was an issue with our left front wheel but there was no stock of tires in your branch that time and so we went to a tire shop at 5pm. Good thing there’s still an open one in the vicinity. Service is okay but you can still do better or best. Thank you !
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November 2023 by Erick Alvarado
Amazing experience working with the professionals and friendly staff at North Hollywood Toyota!! Especially with Mario.My mother was looking for a no hassle and friendly environment to get her new car. The team was patient and explained everything and mostly importantly allowed her to choose the vehicle she actually wanted!!We will continue to do business for years to come, as a result of our great experience!
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November 2023 by Paul HS
1st time here. Regular service for my Prius-C. Excellent service from everyone. From the time I pulled up for my appointment until I took the complimentary Uber home, I never waited. Rooney, the associate who handled my appointment was fantastic - friendly, efficient, always available and I was always able to get him on the phone immediately. They held pretty well to the timetable they gave me, did the maintenance and gave me an estimate on work they said I needed (which was true because I was already aware of it). All-around easy, stress-free experience and they did a great job.. I wish it was cheaper but that's life.
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November 2023 by Amira Hunter
I would highly recommend North Hollywood Toyota to anyone looking to buy a car. From start to finish, no detail was missed in meeting my needs! I bought a BZ4X- special shout out to Mischa who walked me through all the features and Shawn for walking me through my deal. This dealership knows what they are doing!
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November 2023 by Leonel A.
The place is great BUT Rooney needs to quit his job if he hates it that much cause he was not that helpful and didn't seem like he wanted to be there at all
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October 2023 by Tania Cooper
Sales rep Jose helped us out with a test drive of a very nice Nissan seen online yesterday. We left the dealership and discussed our possible choices we’d seen to date. The Nissan was an overall winner so we text Jose to expect the family back today.After a second test drive we decided on the Nissan. The overall experience was smooth and efficient. We were home with our new addition in under 2 hours.Thank you Jose and the team at North Hollywood Toyota!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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October 2023 by Catherine Mitchell
Marcus was so so helpful with our out of state purchase. He coordinated perfectly with the various parties involved and kept us informed throughout the process . We were able to purchase the exact car we wanted within minutes when we thought we were going to have to wait months! Every person we interacted with electronically and on the phone was nothing but polite, respectful & courteous. I would not hesitate to shop at North Hollywood Toyota again, even though we’re on the East Coast!!
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October 2023 by Linda G.
I went last Saturday to take out a car. I had Misha help me find a car with my budget. Misha was very understanding caring. I honestly felt that he truly wanted to help me that fit my budget and a car that would be reliable for me. If you go try making an appointment with Misha he's very nice and understanding. I definitely recommend making an appointment as well it was busy on a Saturday
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October 2023 by Claire H.
If I could give less than one star, I would. I've been coming here for years because it's the most convenient location but this place is a scam. I've always had a feeling - every time I came in for a basic oil change, there had to be 600-900 dollars worth of work done to my perfectly maintained Prius. The last straw was when they told me my shocks were leaking and was going to cost 4000 to fix. I got a second opinion from a Toyota specialist AND third opinion from another dealership. Surprise surprise, my car was absolutely fine. Find another dealership unless you like being ripped off.
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September 2023 by Daniel Garrett
Wonderful experience with this dealership. I’ve been without a vehicle for a few months, and recently started working as a therapist. My credit was not the best, and they were able to work with me. The process was seamless! Props to Andrew R for starting the process, and Steve J. for finishing the process. You’re gonna have a customer for life! Thanks again
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September 2023 by KekiBeki Boo
My son and I had a fantastic experience with Mango on Thursday. He was very professional, knowledgeable, kind and attentive. He took each of us on a test drive that was fun and informative. So much so, I leased it! Thank you ALL for your great service, especially you, Mango. You are a ROCK STAR!
