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December 2024 by Joseph Wanag
I ordered a genuine Garrett turbo CHRA for a DT466. The turbo CHRA I received was not only the wrong part (a CHRA for a completely different application) but was also not a Garrett product- it was made by Turbo International. I called to return the CHRA and was told it was my error! I explained I received a part that I did not order and he told me to send it back. I asked for a return shipping label and he told me to stop crying. Needless to say I contacted Paypal and have filed a claim. Avoid this bozo at all costs. Not only does he falsely represent the parts as being genuine he will not pay for return shipping due to his errors. Probably the worst internet purchase I have ever encountered.
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July 2024 by Ching Aik Hor
IAP website is a treasure, it has so many parts info such as applications, OE part numbers, sizes.
Whoever constantly updating these info is doing an amazing job for turbocharger community.
Personally I've rely on it sometime to identify unknown part for my automotive work, can't thank you enough. I know many do this as well.
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April 2024 by Philip Chun
Do not purchase products from here. 'This part comes with ONE YEAR unlimited mileage warranty.' It's a lie. Do not believe them. Last March, I purchased a turbocharger, and during another inspection, they confirmed exhaust gas leakage and oil leakage. I contacted them, but they told me to send the product back. However, I couldn't send it back because I couldn't use the equipment. We still had warranty left on the product, so we requested them to send the product first, but they refused (no response). I bought a rebuild kit and repaired it myself yesterday. Some parts were missing. The problem arose because both gaskets and oiling were not included. This place seems like a professional company, but they seem like a group of amateurs. Communication with customers and the quality of the products they sell are very poor. Find another company for your future. Don't go through the same hardship as us.
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April 2024 by william p.
The worst rebuild shop Ive ever had the misfortune of using, Find another shop !!! After 2 tries and shipping to Ca. I got a partial refund. The showroom is a total disaster. Lesson learned stay away.
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August 2023 by Carlos Nicolás Gomez
No real inventory
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February 2023 by Michael K.
The said they had all the parts to rebuild my turbocharger so I paid $124.00 shipping, I called and they said they got is and had to order parts for. I have not heard from them it's been over a month. I had to find a different turbocharger to finish my work. Bad business practices
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November 2022 by Ellen Egolf
I ordered a rare Garrett t3 turbo housing from IAP. I was excited to be able to find one after quite a bit of looking, as well as ordering a few on ebay and being told they were not in stock. After ordering from IAP I got nervous after reading all the one star reviews. I had a five star experience and thought it appropriate to balance out all the one stars.
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November 2022 by Abgar Musayelyan
Left work early to make it there before closing. I got there 20 minutes before closing and asked for the item I had called about and confirmed they had in stock. I was told to come back tomorrow. I'm not going back. I'll find the part somewhere else I'm sure.
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August 2022 by Rick Reilich
Very very disappointed!!! I had sent this company a conv. top hydraulic pump that they advertise to be specialists in rebuilding. It worked for 2 days and started giving me errors for an internal sensor in the pump. Called the company and said they would take care of it and to send it back. It has now been there for 4 weeks and they don't know where it is. They say that they may have sent it to a different company in a different state???? I keep getting told i will receive a call from the owner and he will sort it out. If i don't receive a working/non faulting pump or my money back i will be seeking legal action.
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May 2022 by Jake Smith
Do not trust this business. They sent me a counterfeit rebuilt turbo instead of a new Borg Warner turbo. The manager was belligerent and hung up when I called to return it. I had to return the part via PayPal claims resolution to keep them from charging a 20% restocking fee that was not listed in their return policy.
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May 2022 by Jake S.
Do not trust this business. They sent me a counterfeit rebuilt turbo instead of a new Borg Warner turbo. The manager was belligerent and hung up when I called to return it. I had to return the part via PayPal claims resolution to keep them from charging a 20% restocking fee that was not listed in their return policy.
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April 2022 by Najib B.
Terrible customer service. Sam the owner is a double faced crook !! Empty promises. Rude, cocky and arrogant! I lost a customer and needed the package overnight and he sent it two days FedEx instead! Bought a defective part from him. Esther is great, but she has no pull. Would not recommend doing business with this guy!!!
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January 2022 by Shok
Excellent service!
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July 2021 by Frank Grekowicz
I dropped my turbo off at this shop and was shocked by how messy it was. Boxes and stuff everywhere. They said they could fix it within a few days. Three weeks later I picked it up and they had only sand blasted it. They said they were still waiting on parts. I went to the Garrett turbo site and found the only shop certified for refurb was also in So Cal, so I took my turbo there. It was done in less than 24 hours and they were mystified as they had the parts and were the So Cal distributor...so why hadn't Invasion called them?
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March 2021 by Shahram Shokrian
Excellent service!
