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January 2024 by Emerald Powder Coating
After taking my printer to other places and being told that they couldn't repair it i decided to bring it to HBM to take a look at it and not only did they fix the issue George also gave me a Starbucks gift card to enjoy a coffee while i wait for it to be fixed!
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September 2023 by Intrepid Seoul
They overcharge corruptly, but they will fix your machines properly. It's cheaper to send your product to the manufacture. HBM will overcharge you to the max, just below what it cost to do a full replacement. They don't charge for the work they do, they overcharge just up to the price of replacement. HBM are heartless crooks.
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February 2023 by Sevak Amirian
George, the man is a workaholic and a genius. Apparently his son is a genius as well. He’ll talk to you more about his family then the family business he and his brother have ran for over 3 decades. Anyways, these guys know their stuff… whatever you need, a machine, repair, or supplies. You call them and they are at your door at the latest the next day. Nothing but amazing, knowledgeable, super caring people at HBM.
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October 2022 by Jennifer B.
I have an Epson P800 (and an Epson P900). I had such a great experience at House of Business machines, they knew exactly what the issue was and soon I was making perfect prints again! Thank you so much, I am just going to bring my machines directly to you all, I am so sick of dealing with Epson's terrible customer service!!
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October 2022 by Kajari Ghazari
I always call House of Business Machines when we need our copier repaired in the office. George is a true professional and their technicians are fairly quick to solve any issues with the copier. I recommend their services regarding printers and scanners as well!
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October 2022 by Kj Henderson
Been a loyal customer for years, they have helpful technicians and overall great customer service! They take care of our canon copier and even come by for routine maintenance checks.
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May 2022 by Greg Gujda
They fixed my vintage IBM Selectric in one day! Great service from knowledgeable professionals.
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November 2021 by Daniel Farhadnejad
Overall great customer care! The technician that came to fix my canon copier was helpful and patient in finding what was wrong with it. I paid a reasonable price to get it serviced/repaired and now it works great, I would highly recommend HBM’s services to others in need as well!!
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November 2021 by Alex Melkonian
HBM has taken care of our canon advance 4551 copier at the office for 2 years now and we’re very pleased with their fast and honest service! We’ll continue to call on them for any of our copier needs.
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October 2021 by Brock L.
We stand by our one star experience. Epson ultimately paid damages based on actions taken by House of Business Machines. They were never responsive- in fact most times they would completely ignore messages, even when it appeared certain to become an expensive lawsuit. A demand letter asking for resolution and return of the equipment was also ignored, without any attempt to resolve it or return it. They never once apologized, even after Epson resolved by fixing the damage that was done while in their care, and reducing the initial quote of $4700 to $900 and throwing in brand new lamps to compensate for the damage. The fact the owner comments something misleading and lacking context 4 months after the fact is completely on brand based on our experience. Avoid the lack of professionalism and customer care by taking it to someone more responsive. As an owner you need to do better. The experience was completely unacceptable- when something happens, while unfortunate, you need to deal with it and communicate with the customer. Incredibly lucky Epson stepped up to the plate and resolved it as it was looking like at least $10,000 in damages and lost equipment. Shameful behavior is never rewarded long term.
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October 2020 by Happy Z.
I love this place! My Epson Projector is out of warranty so I found House of Business Machines as service center from Epson.com . Actually the other service center is closer to me, but I yelped before I went there. Anyway I changed to House of Business Machines at the last second. $45 for estimation which is fair enough, and George they kept my projector for 3 days and told me that my main board might be broken and it is expensive, might cost $700~800. George helped me get an extension of warranty. I paid $75 for handling and shipping fee, but they got me a brand new projector!!! They are great and they just wanna help us and save our money. I am really lucky that I chose them and I appreciate their work.
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September 2020 by RK l
My high end color printer was crashing with fatal errors. HBM took in my machine, within 3 hrs called with the diagnosis and repair estimate and the next day the repair was completed. They did a fast, excellent job at a reasonable price. I definitely would recommend them for high quality and fast repairs!
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July 2018 by Joe B.
Have no hesitation. George knows his stuff and is honest and extremely helpful. Old school service and customer support. He takes the long view, and has won a return customer in me at some point in the future when another printer inevitably fails.
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September 2017 by Barry Keys
This company knows the machines and the craft of repairing them. The technician knew exactly what to do. They were able to describe my issue and explain the solutions in ways that I could understand. Everything was ready to go in the best time. I feel that I received superb service from real professionals
