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January 2024 by Petrea VanBuren
Absolutely the worst experience for getting out of the my storage unit. I was taken off of auto pay the beginning of the month. The last day of moving out, Ana decided to charge my credit card when I didn't authorize it. She should have told me, she decided to charge my card. Don't go there!
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December 2023 by Dora Orozco
Great clean units. Always something broken though, elevators or entry gate. Access code won’t work to let you go around in through main building if you’re unit is in the new building. Like someone else mentioned wished the access hours were extended at least 1 hr before and after.
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October 2023 by Anna N.
Thank you to Paola and Ana for their amazing customer service, and assistance in every question and help. Storage is very clean, as well as so great to handle all in the palm of my hand through my phone. Paola was so efficient in all her help. Customer service like them is one of a kind.
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October 2023 by Ariana V.
Friendly staff, Paola is the best she helped me, thank you so much ! Definitely recommend great place to self storage
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September 2023 by Lou C.
Great facility with a friendly staff! I've been storing with them for years without any worries. Everyone who works here is always ready to help.
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September 2023 by Steven L.
I'm always greeted with a smile. The place is environmently controlled and immaculate.
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June 2023 by H H.
I have been here a long time and this place is convenient, clean and I am fine with the gate hours. Bathroom is clean and smells nice. Rebecca was the best! She really cared for the customers. She may come off at first not friendly, but she definitely went over and beyond to accommodate people. Since she retired, her new replacement isn't that friendly. She's not rude at all, but she doesn't seem like the type that will try to accommodate you and her energy is just off. When she say that she will return your call, she doesn't, at least with me, she didn't a couple of times. And parking sucks. When I first started renting here, they had more than enough parking, but they build more storage, but it seem like they didn't take account of the parking situation. There's 3 parking spots inside the gate and one spot outside the gate and one handicapped parking spot outside the gate. You can make it work if there's 3 cars parked inside already, but you may have to do some moving around once someone is ready to leave. And the first time I parked in there, I panicked because I didn't know how to get out and it was after office hours. There's no keypad inside to get out. And I found out during another trip by a customer, that there's another gate to exit out of and it has a sensor. But it doesn't exit to the main street. Then I found out by someone else there's an app to open the front gate to exit, but you will have to go in to the office to find out about that. This should all be sent out in an e-mail, letter or something. They should have instructions on how to get out posted in the gated area/garage.And most of all, the ramp in the garage that lead up to the storage is horrible. It's extremely difficult pushing the cart up and/or down with your cart full of things. New the new building, there's no problem, but if you have a storage in the older building, it's extremely difficult.I would definitely recommend this place for the convenience and the competitive prices. As far as the manager, I don't see her as much and I still don't know about the gate thing. I guess I just take the hard way so I don't have to deal with the management.
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February 2023 by Mayra A.
Best customer service!!! Paola very friendly girl. Thank you so much for you help. Definitely recommend this place.
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November 2022 by Natalie A.
I've had a storage for a couple of years. They have amazing customer service. It is a great place to keep my stuff.
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October 2022 by LL 1
Don’t waste time over paying at other storages, same thing literally half the price, great staff as well
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October 2022 by Pablo Aguilera
Amazing staff great deals
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September 2022 by Matthew L.
Paolo was so informative, and had great customer service. I rarely write reviews but I felt like that's the least that I could I do after she helped me. The storage units are well priced and everything is new. I'd definitely recommend this place.
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August 2022 by Colleen T.
Great place to keep my stuff. The staff is friendly, responsive, and helpful.
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August 2022 by Ron T.
We've been with Enterprise Self Storage, in this location, for 10 years with our non-profit business. We have grown with them throughout the years to bigger units, and found them to be the most affordable, clean, and friendly (family-owned) business in the business of storage. We get sponsored beverages that last us 1-2 years for various events we hold because of the temperature-controlled facility, and that was important to us as a growing organization. We heard of similar organizations having to throw out in-kind product because their storage units would get up to 100+ degrees in the valley summer. There have been a lot of stories where the staff have gone above and beyond to work with us, like even helping us move from one unit to another, but just know that this isn't just another storage place to put your stuff. It's a business that's run by people that care. Thank you!
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August 2022 by J. L.
8-30-22 I have had a storage unit with Enterprise Self Storage longer than I had hoped due to not having the size home that I need at this time. However, I will say that during this time, I have interacted with three different Managers who were ALL great! They care about their customers and keeping the facility clean, safe for the customers and well maintained. I highly recommend this storage facility for your short or long term storage needs.
