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“Very very conscientious help and goes over and beyond to assist all customers. Very upbeat and efficient assistance in all areas of financial needs for all my friends who have been with Actors Federal Credit Union for many years.”
“I love UCSCU!! My husband has been a member since the early 90s. I joined his accounts when we got married. Our kids joined as they got old enough to need their own accounts. Our youngest got a great rate on a car loan and it was super easy. We always get excellent service and we are treated very well whenever we come in. Several times I have called with a question or an issue and the staff helps me without ever treating me like an inconvenience. I love the way online services have grown over the years. I appreciate being able to zelle my rent payment and receive zelle transfers from my kids for the shared phone plan. Being a non employee, I will always miss visiting the actual Universal branch (employees only now) but Burbank has never let me down and I understand this change came from the company and not the credit union. Thank you UCSCU for being SO MUCH better that all of my previous banking experiences and giving us the resources to teach our children about banking in a safe, welcoming space!!”
“Came in through my credit union, a sister bank of POLAM. Surprised to see such gem in Los Angeles. Small bank, quiet, clean, and very professional. Strong sense of Polish community pride. Kudos to all the ladies working at this bank.”
“Ume is an exceptional Credit Union and I’m stating that as a person who has worked with 3 different banks and 2 other credit unions for both my personal and business accounts. I stopped my search for others after I came across Blanca at Ume, who had made a great deal of difference for me through her friendliness, attentiveness, problem solving ability and how fast she was able to get everything situated. I’m so lucky to meet Blanca / Ume and I appreciate them for helping me with both auto and personal loans with very reasonable rates and terms. I’m extremely satisfied.”
“Having been a customer for at least 4 decades with LAPFCU in Van Nuys CA, I have yet to take the time to thank their exceptional employees; this particular recognition is for Eileen. Eileen has been supporting us for a considerable amount of time; every encounter has been a 5-Star experience. She is always knowledgeable, personal, and professional. Thank you so much, Eileen.”
“I can't say enough good things about my experience and California Credit Union and the Branch Manager, Richard Cowell. I have accounts in a number of large banks in the area and have always had problems when I need help. There is so much red tape and getting in touch with someone is impossible.Richard Cowell has helped me numerous times in the last few months. He is easy to get in touch with and has gone out of his way to help. Whenever I have had a problem, I send him an email and he usually responds within minutes. He just let me know about a great rate on a savings account of 4.75 percent without my money being tied up in a cd. He took care of everything for me and set me up. I really appreciate that you don't feel like a number at California CCU. They are great!”
“Henry Aragon that works at Van Nuys Branch was very polite, friendly and well communication.He cares about his customer and he was very professional and quick at his job.He did a great and fast service to our family today.I want to thank you the branch manager to have this good well trained employees.”
“Been a member for many years. Low to none minimum requirements, great service & friendly in-person transactions. My only dislike is the $45 fee if you need a replacement card sent overnight rather than wait 7-10 biz days for free.”
“I have been a member of Logix since 2011 and I am very pleased. The staff has been friendly, knowledgeale and always willing to assist. I am impressed with their online banking platform- it is user-friendly and convenient. Highly recommend for the saving rates alone.”
“Best bank I've ever had. I've been banking here since 1995. They helped me get a small auto repair loan when I was 18 years old and ever since then they've had my back and my business. At Media City they treat you like a valued member. Since 1995 I've used them for multiple auto loans and now my home loan. What I like most about Media City is that they are nice honest people. Especially Jason in the loan department. He tells it like it is and always makes sure that anything you need goes seamlessly. Thank you Media City for being my bank for almost 30 years!-Kristi”
“Technicolor Federal Credit Union and everyone that works there is fantastic. Marina K. and her team have taken incredible care of our family for many years. They truly care about the members and are always accessible by telephone or email. Whether it has been a personal loan, car loan, setting up a new account, real estate question or navigating their site, Marina K. and others standby ready to assist. Our long-term relationship with the TFCU is a treasured one. Indeed, a very refreshing experience each and every time. Thank you, Marina K. Ten stars!”
“I am unfortunately one of those Yelpers who only leaves reviews when things have gone horribly awry, but that fact should speak volumes to this testimony I would like to give to Nolani and Grigor. Sure, you're only going in there to do mundane banking tasks, but they both have such a kind and positive demeanor about them that you can't help but feel a little less glum about the world when you walk out. I come here regularly as a shared branch member, and every single interaction I've had with both Grigor and Nolani has been so positive; they are consummate professionals, helpful, kind, and courteous. This isn't just a positive review for the business services offered here, but a glowing testament to the high quality and caliber of individuals who work here. Thank you both for your bright smiles every time I walk in! It goes a long way.”
“Have had a long relationship with this branch. Enthusiastic atmosphere, friendly and really dedicated staff that knows how to work for the interest of both clients and the company is what makes this place great. Special thanks to MALOU who always there to resolve my bank issues :)”
“I've been with Cal Bear Credit Union for a few years now, and I cannot say enough about the professional experience I have received.Member Service Officer Daniel Rincon raised the bar with his utmost professional expertise and determination in getting a loan approved for my son. Since I'm a member, I referred my military son to Mr. Rincon. His overall professionalism and rates were better than the military credit union offered my son, and he was approved in less than 24 hours.My son was stunned. I wasn't because I had bought a vehicle before with the help of Mr. Rincon, and the rates were unbelievable. My son shared the rates with his Sergeant, and the Sergeant couldn't believe the rates Cal Bear offered.Overall, another excellent and professional experience working with Mr. Rincon at Cal Bear. Mr. Rincon, thank you for your hard work and dedication. My son and I are very grateful, and now you have customers for life because I know this is my son's first purchase of many more. I also need an upgrade, so I'll see you soon.”
“Ms Acosta's quick smile and hospitable personality quickly remedies the often long security lines at the Federal building. She really makes the member feel that we matter to her. She walked me seamlessly through the unfamiliar process of the business I was there to transact. She is a credit to herself and to SCU. Date of visit 30Jan2024.”
“Best team members ! So helpful with all my financial needs from the Manager, bankers , to the tellers. They all take their time to to understand my needs and solve any issues I have had in the past. 100 stars !!”
“I had to take the time to write a review. My experience with Cindi, in the loan department was TOP of line service!! She is so professional and personable. She had answers to all my questions, some before I even asked. She was only concerned with MY best interest. I was so impressed. I am so grateful for the service she provided me. She went above and beyond!!! Thank you! Loyal member JD!”
“I love how team members help out new employees..Jasmin ... really go beyond when it Come to helping me as customer she is Very pleasant lady keep up the good Work..”
“I had the occasion today to visit this branch as I did not care for the lack of courtesy that I got from my normal local Burbank branch. Straight away I was greeted with 23 ounces of respect and courtesy via a sincere how may I help you today? From this branch manager to his agents whom listened to my needs and took action to give me an update via a foreign collections matter. I left with a smile on my face knowing that they will follow through:) Easy to find parking, pleasant staff and again I was treated with a degree of courtesy which one would hope to get from their bank and where they've done business and or held an account for as long as Ive been working in the television and film industry. Looking back this same branch gave me my first loan way back when I was a runner for Epic and Vision Films in the 90s. Thus I have but good things to say and good thoughts to think of this branch and the sincere service they provide.”
“What a wonderful institution, I've been a loyal member for 6 years. What I love, personally, they treat members like intelligent beings, instead of numbers like banks. They never force services and to top it all off they offer the best rates on the market. I choose to support and invest in this credit union, because ethicacy of investment is as important as the act of spending...I never worry about the ethicacy of either with First Entertainment Credit Union...”
“Nice location, amazing help. Just a little hard to find, if you don't know your way around. Would of been super helpful to know it was in the UCLA store building.”
“Love love LOVE this credit union! As I read a review before I started mine, I'm just finding out that 7-11 and other credit union atms are surcharge free!I mainly deal with Ashley at the Carson branch and I love her. I always tell ppl "if you don't have a bank account at the moment DONT GET ONE! Credit unions are so much better and more specifically, CCU; you're not just another account number there, they truly operate with your best interest in mind."”
“never had a problem with them, even when i got my debit card stolen, they called me and made sure what transactions were unauthorized, then in no time they gave me a brand new card fresh and with my balance back. very helpful and very very friendly.”
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“I've been with this bank since I started teaching 50 years ago. Always terrific team and sustainable bank. Helped me with personal finance issues greatly.”