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March 2024 by Lusine Yeghiyan
Great serviceService: Body & Trim
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March 2024 by mario iraheta
It was my first time visiting the place and I would like to comment on the work done there but my vehicle was totally lost so I hope I can have a better experience on another occasion good customer service ?
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March 2024 by Amaris Gagnon
I went there because my insurance company said they were available. Upon going there, the women that work there acted like they had no idea why I was there. Then one of the women who examines the car, she was RUDE and a witch. I can't even with these LA women. She literally gave attitude and acted like I was wasting her time by just standing there. I'm like, girl, are you not an auto body shop? Then she looks at the dent on my car and says it would take 2 weeks. I was like....I'll go somewhere else and my car was fixed in 3 days. This place is run by incompetent dogs in wigs and I would NEVER go to a Caliber Collision again. This please is disorganized, ghetto, and these women are terrible at their jobs. No professionalism at all. I wouldn't even give this place a star, because there was no customer service. Just women who act like they have better things to do.
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February 2024 by TP Swan
Very efficient and good quality work. Been getting my cars done there for years. Love them
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December 2023 by Nieva O'Toole
Excellent service and will finish repair on time. Friendly staff,great people.
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December 2023 by Brandon Mayweather
Randy got me outta there fast. Daily updates. Good for AAA customers.
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December 2023 by A F
I was recommended to this shop by my insurance after an accident and was very lucky that the people at the shop were efficient, courteous, caring, and sensitive to the nature of the anxious nature of the transaction for some people. Both Janet and Karen were so nice and quickly handled the process of taking my vehicle in for repair, making sure to let me know it would need to be transferred to another location due to specific damage done (the other shop had equipment that this location didn't have at the time I checked in, and they'd let me know where it was going and when it got there).I requested that the vehicle be transferred back to this location for pickup, as it's very close to my apartment and they said 'no problem'. It was all easy and everyone was so great. Would recommend.
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December 2023 by Johanna Luna
I am 100% satisfied with this facility branch of Caliber Collision. They performed an amazing work in my car, they left my car cleaner than when I left it and it looks almost new. The customer service is superb, Janet the receptionist is super nice and they have kept me updated almost every other day regarding the status of the repairs. I recommend this place if you want a low estimate, a perfect fix and a caring customer service team.
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December 2023 by K. Williams
Had my driver side mirror obliterated by my garage door This was the easiest and most efficient car repair I’ve had while owning a car. Karen had everything covered from the start. I received daily updates via text of the status of repair. They finished 2 days earlier than expected. When I picked up the vehicle the other young woman was courteous and very accommodating as well. Car looks like nothing was ever damaged repair is immaculate
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October 2023 by adrian villacorta
Night and day compared to my first experience there!Never had a missed call, BUT I did have voice-mail of when they called. So that was all on me. Other than that I didn't have the same experience as the first time I went there.Front desk wasn't helpful. Asked me if I had an appointment in a room full of Zero clients and then went back to her business phone call. She literally called a woman behind the wall she was sitting in front of and could hear the lag from front desk phone to the woman who had me sign documents as I heard her live.They're more interested in the signatures than saying Hi or Goodmorning or even explaining the process of what would happen or what is next.Take your chances. They're just to see you off and collect the insurance payment.
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October 2023 by Sergio F Chacon
I have always taken my vehicle to the dealership for minor repairs. Caliber Collision was an optioned offered by the Insurance Company. I am glad this was the case. I will go back to Caliber Collision if there is another instance of damage to any of my vehicles. Thank you Caliber Collision Team for making this an easy repair.
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August 2023 by efren antonio abiad
Was recommended to them by my insurance company as one of their authorized shops. They did a f great job and were done before the promised day and time and made the whole process easy and stress free. Would definitely go back and I do recommend them for any collision needs.Services: Painting
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July 2023 by Steve Huff
Great team and awesome customer service!! Highly communicative and had my car done ahead of time! Quality of work was absolutely amazing!!
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July 2023 by Lorena K.
This is my 2nd time using Caliber Collision (different location) and they never seem to disappoint. I got my car 2 days early, and of course they even wash my car!brand looks better than new!!! Thank you Caliber and team for always taking care of my car. !!!
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July 2023 by Aliesha Garrett
Was recommended by our insurer after a hit and run damaged the bumper of our car. It was seamless to work with them, from dropping off the car, getting the estimate, and coordinating a rental. Staff was professional and courteous. Best of all, the car was done ahead of schedule, letting us get back to normal quicker!Services: Painting