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April 2024 by Rebeca M.
I really enjoyed my time here at this hotel. Administration was good specially I am very thankful for the food lady. Great breakfast/food and friendly service!
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March 2024 by Lori A.
This place was really clean, the staff was super nice, our room was so comfortable, everything was great. The neighborhood isn't so great so be careful out there but I would stay there again for sure!
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March 2024 by Bart S.
Super nice, clean and comfortable room, and parking was easy in the garage. We were welcomed warmly and given a map and a couple of waters (without us even asking). Highly recommend this hotel.
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March 2024 by Nikki J.
Traveling for work and I was put up at Best Western. This hotel is close to airport and close to a 7-11 for snacks and a yum yum donuts is right next door. Hotel staff were very kind. Hotel was clean and my room was huge. Also they have a full breakfast for you in the morning from 6-9. I'd stay here again for sure.
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March 2024 by Onelove
Rooms: Comfortable bed, dirty carpetNice exercise equipment, no sanitary wipes for equipment.
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March 2024 by Emmett Cullen-Grey
Everything was abysmal. There's no curtains on the blinds so all light comes through especially from the street. All the noise upstairs and downstairs. Will not be returning to this establishment every again. 0
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March 2024 by Kent Pearson
Good hotels. Nice
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March 2024 by Simon C
Airport hotel with no airport shuttle. Kinda useless.
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February 2024 by Luciano Contardi
I see the negative comments, and nothing to do with it. They want kindness, be kind. The hotel is very good, comfortable and clean, good breakfast, Laura is brilliant, location with a great car, it has a garage. Good price for the Nice
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February 2024 by Rosy_zumba M.E
Very nice hotel. Service is great. Rooms are just right. Very clean and comfortable. Hotel isn't in the best area but definitely worth staying here. Thank you for the great hospitality.
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January 2024 by Ron F.
I booked this hotel based upon the pictures on the website. However, when I arrived the hotels appearance was run down and in a terrible neighborhood! I however, knowing the cancellation policy was a one night charge, proceeded to check in. When I went to my room it was dark, dingy, very soft bed, furniture was old and the entire room was nothing like pictures on the website!! I spoke to the desk clerk and told him I would like to cancel my reservation but did not want to pay the customary one night charge, could he make an exception? He assured me that I would not have to pay the charge, however he would speak to the manager in the morning to verify this. He did say after I reiterated that I did not want to pay a cancellation fee, he Once again said I would not but it was up to management. He even wrote me a note stating so . He said he would explain to them that I was only there for about 30 minutes. I called Best Western customer support but they were closed. The night manager called me back about 2 hours later and said he spoke to customer support and they said I would be charged one night. He never called them as they were CLOSED! Liar! The next day I called customer service support and they called the hotel and they refused to waive the charge. I then called the hotel and the rude lady, Tati, said management was not available and I would have to email them. In the meantime I had the night b4 checked in to the Best Western Carriage Inn in Sherman Oaks and this hotel I could recommend! I plan on emailing the management and disputing the charge with my credit card company as well. My suggestion to anyone wanting to stay at this crappy hotel is STAY AWAY AS FAR AWAY AS POSSIBLE!!!
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January 2024 by Margarita Carrillo
The breakfast bar is very good. The staff amiable.
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January 2024 by Laura Atkinson
My belongings were stolen. I was told the manger could not come into look at the cameras for some reason cuz she was “busy” which she was also coincidentally “busy when my brand new name up and suitcase were stolen then I was charged an additional $30 for blankets that i kindly returned when I cleaned my room out so the housekeepers didn’t have to do it. My card was fraudulently charged by the manager on the 5th i left the 4th. I NEBER STOLE THEIR BLANKETS I PUT THEN IN THE laundry. they better give me my money back as that is what we call stealing. I never signed anything saying you will be charged for using extra blankets as a matter of fact they have you sign like 2 things don’t and that’s it. They’d stolen $30 from me. My name is Laura Atkinson I was there from THE 2-4th room 301 give me my money back now you cowards
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January 2024 by Sukanya Santosh
I give 0 rating for this hotel and mgmtOld hotel , Noise levels are very highestWe couldn’t sleep and suffered a lotReceptionist could not help and behaving like helpless.I advise avoid this hotel any cost
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December 2023 by dudu oson
Regrettably, the gym only offered a treadmill, stationary bike, and a severely damaged weight machine. The sink drain emitted an unpleasant odor, and hooks were lacking in the shower. Additionally, one of the towels were stained and the walls seemed a bit thin. Despite these issues, the room was generally pleasant(nice bed), and the staff were laid-back and accommodating. The parking setup was a bit unusual, but overall, it's better than having no options at all.