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December 2023 by Deana Duvall
Hi, I am the personal assistant to Marc Cherry. There is a fraudulent review posted here posing as Marc. First and foremost, we have always received the best products and customer service from the Bent Willow team. And second, Marc would not spell his own name incorrectly.
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September 2023 by Jay Derek
I'm in Columbus, Georgia and often send flowers to my daughter in Studio City. I am so thankful that I can rely on Mary and her team to deliver the best and most beautiful floral arrangements to my daughter. My daughter always rants and raves about how big and how gorgeous the flowers are, and she always sends me a video and still shots of them. One time I had Mary deliver roses, and they were the biggest, red roses my daughter and I ever saw. I also have to say that talking to Mary is a sheer pleasure. She's super helpful, has a great sense of humor, and her word is her bond. The last time (2 days ago) I sent flowers , the delivery driver arrived to find that my daughter was not home. He called me in Georgia, I called my daughter who was on the way home, and the driver has no problem waiting several minutes for my daughter to arrive. They are the very best people to work with. Sometimes I feel like sending flowers just so I can get to talk to Mary.
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August 2023 by Rebekka Wilcox
Beautiful bouquet!
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June 2023 by Beth Fulton
Love Bent Willow! They are the best!
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June 2023 by Esther Y
Incredible customer service! ⭐️⭐️⭐️⭐️⭐️My sister received the incorrect flowers for her birthday. They immediately resolved it and sent her the correct flowers. They were so kind and so understanding. Also, both the flowers were so beautiful ?I’m looking forward to working with them again.
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May 2023 by Steven Neibert
I have ordered twice from Bent Willow Florist now and won't be ordering from anyone else. They have delivered as promise and both arrangements looked exactly what was pictured on their site. I have ordered from other places in the past but this is the best place hands down in the Toluca Lake/North Hollywood area.
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March 2023 by John D.
I am so thankful for the great treatment and expert help that I get at Bent Willow Florist in Toluca Lake. I recently had them prepare and deliver a vase of 3 dozen red roses for my daughter in Studio City, and I couldn't be happier. Mary was super helpful. My daughter called me and could hardly contain her excitement over the beautiful arrangement. She sent me several photos and a video of the flowers. One photo shows her cupping a rose in her hand, and the flower filled her entire hand (it might not look like it in the photo, but it's because she only has the stem at her fingertips.) She even measured the arrangement so I could have an idea of what it was like--31 inches tall--nearly 3 feet tall. She sent me the photos because I'm in Columbus, Georgia, almost on the opposite coast. Mary, you're the best. Thank you very much. By the way, the fabulous arrangement you made for my daughter for Valentine's Day was beautiful--but I told you that already.Thank you again,John D'Errico
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February 2023 by Elizabeth Solomon
I just received my bouquet and was so impressed that I submitted au standing order for every month. The designers matched my requests perfectly. So happy.The price is comparable to other florists but the design element cannot be matched.Do something nice for yourself and loved ones in this crazy time. To me only flowers can convert purity and love.Remember to be kind to yourself while you are being kind to others.Love,Elizabeth
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February 2023 by Pasquale C.
The customer service when ordering online was absolutely stellar. After a missed delivery opportunity, someone from Brent Willow called me immediately to work on ensuring a prompt delivery before the weekend. You can tell they really care about getting their orders delivered for their customers and the effort taken was super appreciated!
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January 2023 by Elizabeth S.
my first experience with Bent Willow was when I was diagnosed with cancer for the 2nd time. A close friend sent the most beautiful breathtaking arrangement and zi can honestly say it boosted my spirits and helped my recovery.I am an avid gardener and have a cutting garden but yo can't grow much for Zone 11 without a good glasshouse. I am now on my 4th cancer diagnosis and decided to put in a standing order as flowers truly make me happy.Marry is such a sweetheart and always looks after me and the prices are very reasonable for the quality of flowers and elevated designer styling.cannot recommend enough. You will be happy like me. life is finite do things that give you joy!love,E
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January 2023 by Kate Manthei
The arrangements are beautiful and the customer service communication is above and beyond. Thank you, Steve!
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January 2023 by Jason Rhee
Amazing service and quality! Loved the quality and attention to service and detail!
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January 2023 by Bridget Silvestri
Fantastic experience! The website was so intuitive and easy to use and the floral arrangement that arrived was just as beautiful as the one pictured! I’ll definitely be using your services again!
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January 2023 by Laura Nissen
Sweet and beautiful arrangement delivered promptly! Really appreciate the personal touch and careful attention to our order!!! Thank you!!!
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January 2023 by Z K
Ordered online this time. Service was excellent and the arrangement was inspiring, as always. Love this shop!
