-
January 2024 by Ida G.
This review is for Ms. Razan Ammari, who is a very courteous and efficient Senior Banker at this branch. Ms. Ammari graciously helped my mother and I this morning when we needed to order checks, and she took less than 5 minutes to help us. Ms. Ammari is approachable, efficient, and has a kind nature. Her bright, inviting, sun-filled office is a reflection of her sunny disposition, and of her welcoming and friendly personality. We are grateful for her genuineness and her expertise. You can most assuredly feel confident working with Ms. Razan Ammari for investment options and other financial services.
-
November 2023 by Tanya N.
I came to this financial center today to deposit a mutilated $10 bill. I went in just out of curiosity to see if that was something they could accept or if I had to cut my $10 loss. This bill was missing parts of the bill and other areas was taped. I am so glad that when the teller saw it, she took it and said that she could take it no problem. I was very happy and grateful that she took the time to inspect the bill before making a decision. I have to say that this looks like an express financial center as the teller line is behind the cubicles but glad that I was immediately welcomed and directed in the right direction. Thanks for the help!
-
September 2023 by Gustavo M.
Absolutely horrific customer service. Avoid at all cost. Trying to get anything done is a No.
-
March 2023 by Tim B.
Long lines, consistently awful service (always pushing you to use atm and online services regardless of what you are there for) and never has quarters for banking customers!
-
February 2023 by David W.
Only come to the bank line here if you have well over 70 minutes to spare. I'm in now. 11am. 7 people deep. One teller. It is like this all the time any time every time. Absolutely miserable. Often will have to leave because an hour is not enough time to see a teller. Disgusting. Disgraceful.
-
February 2023 by Joshua G.
This was the bank that was robbed during the North Hollywood Shootout in 1997. Pretty sure the guys that did it studied the movie "Heat".
-
February 2023 by Vida G.
Many thanks to Narek for always being so kind, helpful and providing the absolute best customer service possible. I hope BofA promotes him!
-
January 2023 by Anthony M.
Hate to leave bad reviews. But this place is terrible. I try to avoid but it's the closest BofA to my home. Slowest and rudest tellers. I'm here right now with 10 ppl in line and one of the tellers decide that she has to go on her lunch break in that exact moment. Cool cool. Maybe wait until some of the people have been helped first and then go?!? Gee, I don't know. Smh.
-
January 2023 by K W.
In line at this branch. No teller for five minutes. Manager unavailable. I really don't know why I stay with this bank.Horrible customer care.
-
December 2022 by Ane V.
This is my go to bank when I am in the area. It is a few minutes drive to and from my work. I usually use their ATM and so far I have not encountered any issues. There is always an availability. Plenty of parking lots in front. You can leave your car running (during daytime) go to the ATM and back.
-
October 2022 by Britney L.
Literally the worst wait time I have EVER had to stand around for. They only ever have 1 teller at the window and ALWAYS like 8 people in line. No care in the world to get customers seen and handle transactions. Stood in like for a good 10 minutes while everyone was in the back, with about 10 other people waiting in line with me.
-
September 2022 by Colton M.
Every time i come to this bank, there is one teller and a line of 15 people. All four of their ATM'S are out of order currently with ONE teller up front lol
-
August 2022 by Erik C.
Always closed and be very careful at the outside ATM as there is always a homeless man sitting there trying to sell you paintings as soon as you withdrawal money. He's aggressive. How is this legal or why security doesn't help customers withdrawing cash is beyond me. Welcome to screwed-up LA.
-
May 2022 by Juliette Kendall
Just walked in... 20 people in line. What is going on BofA? All the surrounding locations are closed and this one has a line nearly out the door.
-
November 2019 by PATCHANEE PATCHANEE
My experience here was great. The bank teller assisted me knowledgeably. Also Nina executed my account transaction in very efficient and protective manner. Thank you, you all, for being a great bank.
