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October 2023 by Birgit-Eugene Elander
Great move-in, thanks to both Amir and Aaron at AA Universal in North Hollywood, CA -- all went well, even the paperwork! Thanks!
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May 2023 by Tracy Collins
Amir was a pleasure to work with, he covered everything, he’s Super detailed and provided awesome customer service to everyone that walked in the door! His professionalism, knowledge and clear instructions on payment, access hours terms and conditions made the move in process a breeze.I highly recommend AA Universal Self Storage. The facility is located in a quiet yet accessible area, conveniently located across from a Starbucks and other shopping. Aside from the location I like that it’s small and offered easy move in.Also Amir greeted everyone that walked in, 5 Star service all the way!
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April 2023 by zero 6902
Nice place and the fact that everything was so fast was awesome. The unit I got was spacious and not to far from the elevator. Thanks for the help and taking the time to explain everything, seeing how this is my first time getting a unit m.
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February 2023 by ernie fregozo
This place has gone downhill in a horrible way. Prices have soared and service declined. It's been 5 months now and I still have no lighting in my unit. Doors don't lock properly, and exit gate constantly breaks down.
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February 2023 by Myron Chandler
I have more than one unit here! I just added another! Price goes up from time to time, but still a good value and the location is convenient!
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January 2023 by Denise Sandoval
Upon my first visit to this facility, I met and interacted with both Aaron & Amir. Both these young men were polite, helpful, and professional. They listened to my needs and showed me a couple of units. They also reserved one for me. Upon my returning to rent the unit, Amir was on site and assembled my paperwork and rental contract. He was extremely pleasant, friendly, and a complete pleasure to interact with. He took the time to answer all my questions and address any concerns. My personal experience was positive overall, and I would recommend anyone who may need to rent a storage unit to consider visiting Aaron and Amir.
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January 2023 by John Gumboc
Aaron was professional and courteous and made the renting process efficient and pleasant! Lockers are very reasonably priced and the place is tidy.
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January 2023 by MIKE DEAN
The guys were great help. Very nice quick sign up.
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December 2022 by Jennifer Chadney
I was shown 2 storage space options. I am not sure what the guys name that I worked with. He was professional And informative. The leasing experience went quickly and was easy.
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October 2022 by Conor McCain
Rented a uhaul from here with over 24 hr notice! When I arrived there seem to be no keys or lockbox. A staff member came out and told me they could not rent after hours when the uhaul site clearly said they could. He offered no help and really screwed my moving day
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October 2022 by jhon g.
Rented a uhaul from here with over 24 hr notice! When I arrived there seem to be no keys or lockbox. A staff member came out and told me they could not rent after hours when the uhaul site clearly said they could. He offered no help and really screwed my moving day. Avoid for all Uhuals!!
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May 2022 by Renaissance Man (Neill Schutzer)
Place needs to be cleaned up with much better led lighting. U can get killed in that place
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April 2022 by Katie Shipley
Very helpful front office staff, great location, clear guidelines. Only observation or suggestion, would be a few more carts?! Maybe two, at least one per floor?!
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February 2022 by Johan Montoya
The price was right, the storage unit was more than enough, and Erin W. at the front desk was a total professional, informative and a gentleman.5 stars!
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January 2022 by Tim Biedrzycki
Stayed here over a year. Solid staff and clean facility. No evidence of mice or other issues with my stuff. Predictable pricing (one increase inline with other facilities after a year). Easy to get checked out once I left.
