Creative Salon & Spa is a family-owned business that has been operating for 18 years. The salon offers a range of services, including hair cutting, spa nails, permanent makeup, and waxing. The staff is described as sweet, attentive, and accommodating, although some customers find them a bit set in their ways. Customers appreciate the friendly and neighborly atmosphere of the salon, with one reviewer noting that the staff "always fit you in and take their time." The salon is praised for its affordable prices, particularly for the spa pedicure service, which one customer found to be a good value. While the salon's decor is described as dated, customers generally seem satisfied with the overall experience, with one long-time customer expressing their dedication to the business. The salon is also noted for its flexibility in accommodating last-minute appointments and walk-ins.