Sam's Sofa & Mattress offers a pleasant shopping experience with attentive customer service and competitive prices. Customers praise the store's kind and helpful staff, who provide personalized attention and work to find the right furniture to fit their needs and space. The store's inventory includes a wide selection of stylish and high-quality sofas, couches, and mattresses. Customers appreciate the reasonable prices and the opportunity to support a local business. The delivery service is described as fast and efficient, with items arriving in perfect condition. However, some customers have encountered issues with the timeliness and accuracy of their deliveries. There have been instances of delayed or incorrect deliveries, which have led to frustration when the business did not adequately address the problems. The lack of communication and responsiveness from the owner in resolving these concerns has been a point of criticism. Overall, Sam's Sofa & Mattress provides a generally positive shopping experience, with great prices and customer service. But the business could improve by ensuring reliable and transparent delivery, as well as more effective communication to address any issues that may arise.
Sam offered us not only great customer service but a great price on our recently bought couch. He was able to deliver our couch within an hour on the same day we purchased it. He made the experience of furniture shopping a pleasurable one. Would return for future purchases. Thank you Sam!
June 2025
Great Service delivered in perfect time also took away the old mattresses and box springs would recommend all my family and friends. Thank you, Sam.
June 2025
Such a great deal that Sam gave us on our 2 couches. He was really easy to work with and helped us to find the right fit for us. His delivery person Mike was amazing! I would definitely buy from Sam again.
