Shell is a welcoming gas station known for its excellent customer service and clean facilities. Customers frequently praise the friendly attitudes of staff members like Josh and Veda, who are attentive and always ready to help. Visitors appreciate the variety of offerings, from ice-cold fountain drinks to tasty hot snacks, making it a convenient stop. Many enjoy the inviting atmosphere, especially during late-night visits, where they find the hot chocolate to be a favorite. While most staff members are noted for their positivity, there have been mentions of a cashier who occasionally exhibits a negative attitude. Overall, Shell is recognized as a great place for snacks and drinks, with a strong emphasis on customer care.
Maybe train your team on how to identify the validity of currency without using a machine to it for you. And remind your employees NOT to accuse your customers of trying to pass off Counterfeit Currency if your machine may be faulty. Oh... and fix your air compressor.
1 star is too many after this mornings encounter
April 2024
Rude! Was going there on a regular basis, but if you are going to be insulting then I can take my business elsewhere. Surprisingly I was insulted by the friendliest cashier there; most of the other cashiers act like you are imposing on their day. If I can find the owner's name and contact information, I will file a formal... read full comment
November 2023
At that gas station they steal, they act stupid, the pump doesn't work and they steal your money or the card doesn't work to scam people, mainly an Indian or Arab woman who works there.
