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November 2023 by Jamorris M.
This lady is beyond rude and speaks to people like they are beneath her she needs to find another job she did not greet us and spoke to us like we were animals or something she acted so freaking dumb founded the guys was the complete opposite and I feel bad he has to work with a lady like that disgusting human being AVOID THIS PLACE AT ALL COST !!!!
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November 2023 by Kaithlyn H.
Worst place to ever do anything with anyone with, the lady wanted to cause problems by telling me I don't know where the car is because I was concerned about my grandmas bible she had given me and then proceeds to tell me afterwards that the guy is checking in the car. No sense of service. Worst experience I have ever experienced in my life. The main company who contracts with this small one should have not proceeded with them
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March 2023 by Karina W.
If it would let me give it a no star I would. So my boyfriend got his car repossessed, and when we went to pick up the personal belongings first the lady is rude asf and she snitch my boyfriends drivers license out of his hand and then after she checks him in and she gives us our personal belongings. First I want to say they destroyed my sons car seat that was in the car. It was ripped and full of dirt which it wasn't when they first took his car as I'm looking through my personal belongings trying to find my wallet that was in the car when it was repossessed I asked the lady and if they took my wallet out the car and she quickly said no but was looking at the older guy that drives the truck when I gave the description of my wallet the lady looked at he guy that drives the truck and he immediately shut the gate and took off and when coming back he takes my wallet out of his truck and said " oh I just got it from the car" which didn't make sense because we spotted my boyfriends car and was watching it the whole time not once did he ever go to the car I can tell my wallet was went thur and money was missing worse place ever they need to be shut down
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March 2023 by Tashenique G.
My car was repoed and they pulled every trick in the book to keep it longer to rack up the impound fees. I also got it back with my bumper damaged and hard to remove wax all over my windshield that they used to "identify my car" like the license plate doesn't do that perfectly fine. Would give them 0 stars if i could, scam for sure.
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March 2023 by Lizabeth D.
They will steal your information n money to do fraud don't go to them worst place ever
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September 2022 by Cameron Baxter
Staff was very friendly and the checkout / pickup process was very smooth. We rented a 12 foot truck to move from CA to NC and could not be happier with the storage space and the performance of the truck on the drive. Gas mileage was excellent too, over 15 MPG despite a fully loaded truck. Penske knocked it out of the park!
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September 2020 by Samantha G.
My experience was nothing but the best !!!!! These reviews have to be the wrong customers posting. (There is another business there in back) at same address . My rental was very smooth. Women at office was extremely nice and helpful. Nothing bad to say at all !
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August 2020 by Lexie T
Lady has such a bad attitude and super rude. Did not choose to get towed here. Trust me.
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August 2020 by David P.
Dirty little place. The lady working the front has an attitude of a 4 year old with a dirty diaper. Go elsewhere for any sort of business you're seeking here
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August 2020 by Lexie T.
If I could give zero stars I would. she didn't even arrive until five minutes after our appointment time and I tried to ask her if she was the one that would help and she walked passed and yelled at me to come at my appointment time. Extremely rude and unprofessional.
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May 2020 by Travis Gordon
They are incredible to work with. I’d recommend using this location for all of your local and long distance rental needs.
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April 2020 by William F.
I'll fill this in a bit later, but lets just say that I'm headed to the police dept. to file a report. someone that they use here is a thief to include stealing medication
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January 2020 by Mason Y.
Highly recommended. Very clean and professional. Have the Best rental trucks and very knowledgeable staff. Wouldn't think about going anywhere else.