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April 2024 by Eva B.
My headlight was busted and this store is supposed to be selling parts only but the manager (Bryan i think ) who assisted me even replaced it for me at NO charge... Talk about going above and beyond. Also while I was waiting, someone made sure to ask me if I was being helped. Thank you!!! This place is highly recommended for your auto parts
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October 2023 by Mike Valadez
Poor customer service.
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September 2023 by Bryan Daniel
We had to come here to buy a new light for our car because it was out. We had to replace it ASAP. Luckily it has only one left and I got it! I'm sure it'll be worth the money.
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August 2023 by Andria Early
I called the store yesterday to find out if they had a starter for my make and model car in stock. Unfortunately they did not but the store associate Trisha went above and beyond to assist me in locating a store close by that had the part in stock and answer any questions I had (which were a lot) and even took the time to explain things in depth for me when I wasn't quite understanding the warranty process and options I had for my part replacement. She was very polite and didn't get frustrated or annoyed with how many things I asked of her or the multiple times I called back with more questions. By far an excellent employee who definitely deserves a raise ???
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July 2023 by Andria Partida
I called the store yesterday to find out if they had a starter for my make and model car in stock. Unfortunately they did not but the store associate Trisha went above and beyond to assist me in locating a store close by that had the part in stock and answer any questions I had (which were a lot) and even took the time to explain things in depth for me when I wasn't quite understanding the warranty process and options I had for my part replacement. She was very polite and didn't get frustrated or annoyed with how many things I asked of her or the multiple times I called back with more questions. By far an excellent employee who definitely deserves a raise ???
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July 2023 by Heather W.
I use to go to auto zone and the customer service was horrible and employees were uneducated and I came over to O'Reilly auto parts by winco and hands down the best customer service from TONY. He was so friendly and patient and helpful and educated in the products in the store. He helped and looked up each item and got them for me off the shelf and was very respectful to even help carry it to the car. He made the experience very comfortable and enjoyable for me. I definitely will be returning only here. TONY is a fantastic employee. 10/10 service.
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May 2023 by Ethan F.
Tristan was super helpful!! Such great customer service and helped me out with a diagnostic check. Thanks Tristan !!
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May 2023 by Pedro Pedro
Very nice people and very professional thanks for the good service
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April 2023 by Jack Sins (Jack)
I like this location slots. Bryan was quite knowledgeable about what I needed and helped with a swiftness in what and what not to purchase. Tristan provided excellent conversation while we waited and I deeply appreciate both of them while we shopped at this Norco branch!ありがとうございます
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February 2023 by Joe Fernandez
There staff was a great help
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January 2023 by chris bauer
I came in needing a fuel line for my truck and they didn’t have the exact size I needed so the guy working there showed me the closest they have, I decided to try it but first checked with him that I can return it if it’s too tight for my carb. Then I go in the following day after the hose didn’t work to return it, and now he was saying they can’t do returns on that fuel line because when they sell it they have to cut it to size off the roll. So I was blatantly lied to so they could make some money off me, meanwhile the hose they sold here was almost $18 for what I needed and it’s just under $12 at Napa for a better brand too. This place is a scam.
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January 2023 by Sylvia Maddox
The manager Nick is hot sexy
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December 2022 by Sylvia M.
The manager nick is super helpful and knowledgeable. The store is clean and well managed. 5 stars and a 6th for being extra fine sexy man
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November 2022 by La Sierra Acres Hatchery
bought a car battery from them , super friendly and they even installed it for free in under 5 min! Excellent customer service!! thanks guys!
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November 2022 by Raquel L.
Heading out of town and first good rain of the season and my wipers blades decides to disintegrate. Immediately, took the first exit and found O'Reilly.I looked the wiper catalog for my specific car and found the Rain-X brand that would fit my car. When I went to purchase this, Bryan was courteous and offered to help me installed the wipers on this rainy day. I usually would install this myself, but decided to take his offer. Bryan quickly discovered that the Rain -X didn't have the attachment that is needed for my wipers, so he went back to find one that would be more appropriate on their shelves. He couldn't find one on the shelves and then check his computer and found one. He went to the back in his stock room to look for the part number and didn't find it, but found one that looks like it would work. Apparently, it was the correct blades just had the wrong part number on the packaging. He was so excited to find it and I was so thankful that was persistent in finding it. This is an example of an employee who goes over and beyond to help a customer. He truly enjoys his and enjoys helping people. There needs to be more people like him. Make sure to ask for Bryan when you stop at this location.
