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January 2024 by T M
The owners and management of this place are absolute trash! They had the audacity to charge me a different price than what was clearly posted, and when I asked for a valid reason, they couldn't provide one. To make matters worse, they refused to refund the additional $10 they fraudulently took from me. When I confronted one of their so-called "managers," he had the nerve to pull out his phone and start texting while I was talking to him. Then, without a care in the world, he just walked away. I'm absolutely appalled by their unbelievable level of unprofessionalism. And if that wasn't bad enough, after they supposedly cleaned my vehicle, the backseat was still dirty as if it hadn't been touched at all. The carpets were also untouched and not even damp. When I brought this up to the manager once again, he said something to his employee, who then came back and started slamming my car doors and tossing things around in a fit of rage. I am utterly astounded by the horrific service I received. It doesn't matter that it was only $10 at the beginning, it's the principle of the matter that infuriates me. And let me be clear, my car is not a large car. It's a simple two-door hatchback. Save yourself the trouble and don't even think about going to this place. Don't waste your precious time or hard-earned money here. Go anywhere else. Seriously.
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December 2023 by Eric Yost
You guys change the rules.For your free car wash to be an offline truck now. And you're supposed to talk to your manager and get back to me about my free carWash never heard aword from you.response
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November 2023 by Krystal G.
My husband got his car cleaned for my birthday so he can be my personal chauffeur for my bday weekend. Before he told me he had gotten his car detailed I noticed it cleaner but not cleaned good enough to where I thought he had cleaned it himself. But he told me he just paid $70 for it to get detailed I said "no F'n way... they did a crappy job. For $70 I would have washed and cleaned it myself to know it would have been done right! There were crumbs everywhere still, I was disappointed in this car wash spot, we will never go here again nor refer anyone here ever! Do it yourself if you want it done right!
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November 2023 by Bernadette V.
I have always taken my cars here for the last 20 years even after all the owner changes. I took my small suv and got the gold wash and I just noticed they charged me $40.94 for the gold wash. $5 of that was for the tip. That's insane. I just got a basic wash. It's bad enough the prices have gone up but they charged like almost $8 more for a small suv. He never even mentioned it. That doesn't even come with armor all. I won't be coming back anymore and that's sad they do this people. Check your receipts people. I unfortunately didn't check mine.
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November 2023 by Esther C.
I went to many different hand car wash places, but this place is the best! They always do their best to clean my car quick and fantastically. Their customer service is also excellent. I would definitely go back to this place and I highly recommend this place to everyone!
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October 2023 by A C
this place use to be great and it has gone down hill after 2020. The prices are ridiculously high and the service isn't that great. *sigh* sad to say, I will never come back and stick to mobile...cali car wash is my go to now and they are completely fabulous and have great pricing!
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October 2023 by Sara T.
They have a guy that works there and has been there quite a long time. He works at the entrance when you come in. If a car or person that he likes comes in, nobody elseexists. 2 weeks ago a brand new Rolls Royce came in and he made me wait 20 minutes while he kissed the owner's ass. If my gf didn't have a membership there and they weren't so close, I'd quit them in a second!! Nobody should have to tolerate such bs. We pay our hard earned income there and he should be respectful of EVERYONE that comes in not who he favors. I'm being SO generous giving them a C- or a D+. My time is valuable!!
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October 2023 by Jason A.
Rude... thieves and roachesEvery employee was rude and seemed to be inconvenienced by anyone's business. Drive a small KIA and get receipt for truck or SUV. Comparatively, other daily driver is a RAM 1500 and per registration on the KIA is neither a truck or SUV. When asked why being charged the same rate as a truck (raptor) which happens to be in the lane next to the KIA, their response "well he's getting a $55.00 wash"! Don't see how that matters or what correlation that is supposed to have. But as many others post in reviews, if could give no stars or negative stars... would in a heartbeat. This place is not worth your business. Lastly, place is infested with roaches. Inside is unkept and roaches everywhere (video)Only redeeming quality the place has, is the guys doing the actual work in the wash... as they bust and hustle their butts off! Heed the advice of myself and others as the 1 star reviews are endless, don't give this crooked and disgusting place your time or business, unless you enjoy being treated like crap and taken advantage of. Then this is your place to be.
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September 2023 by Wendy Gilmore
Took both our cars there and they did a fantastic job . Very happy and one of our cars was filthy and they got it all clean and vacuumed taking the extra time needed
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September 2023 by Punk Runts Photography
I use this car wash every time I get my car done. But I drove all the way to this car wash today to find it closed(even though their hours listed them as open). If you’re going to change your times please change your listings on Google and elsewhere so people don’t waste their time traveling to your location.
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September 2023 by Javier V.
Great car wash facility! Been coming here for the past 10 years and always had outstanding service. Polite professional customer service from the car attendant, cashier, and car detailers! They also give discount pricing to First Responders - Military, Police, and Fire.
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August 2023 by Bret Ziegler
Before the pandemic they were reasonably priced and service was good. Now prices are up and twice now I had to ask to have excessive tire dressing wiped off to prevent it from slinging all over the clean car. I have found another car wash that does better but is further away.
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July 2023 by Danny Z.
Bad customer service was rude as soon as I got of truck.I asked for one of the packages they had he said No you can't do that don't worry about all those packages/options we have posted you don't have a choice because you have a truck and it's lifted a little you have to pay a fixed rate of $60 no matter what. Ridiculous! Reversed left immediately! Going to Six street in Corona half the price very good wash
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June 2023 by Vera Soniella
Disregard which car wash you pay for, your car will not be sharp or well done. I gave them enough chances. I had to point out each detail they missed. It’s a shame.
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June 2023 by Soniella Toscano (The Queen Of Venice Beach)
Disregard which car wash you pay for, your car will not be sharp or well done. I gave them enough chances. I had to point out each detail they missed. It’s a shame.
