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July 2024 by New Fota
Store changed business hours to open from 12 pm and they didn't care to update on Google maps where is says 11 AM
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February 2024 by JXPAZ FILMZ
Worst customer service
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February 2024 by Aaron Baker
Frequent shopper there and love the games and other accessories they sell there.
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February 2024 by Clay Matthew
Good customer service and support
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December 2023 by Felix C.
Really bad customer service the was rude I will never come back again when I was talking to him he just kept looking away and one time he just walked away in the middle of me talking
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October 2023 by JcherraX
Nice relaxing store its a gamestop (:
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August 2023 by Dee M.
Y'all don't trust these people . They're a bunch of Pinocchio's. Had the worst experience ever. I wouldn't recommend this place at all. They're liars . I had 7 Days to return my play station for a refund I went in there to do so. It was Day 7 they straight up lied saying "you had to be here before 3pm (PT) " nowhere on the receipt does it say that. The employee then said "my system won't let me accept it , you're going to have to call customer service and go to a different store. " (The Manager Lady) was agreeing with him even said "OooOo 7th Day yeah has to be , before 3pm we go by eastern time" I call customer service & they let me know they were lying to me me. They could accept the return. I go back in there to let them know the lady looked like she saw a ghost the big dude didn't know what to say either he was just stuck. After choking on the B.S. they tried to feed me she then said "Ooohhh babe I thought you said it was the 8th day , yeah we can do it I thought he said it was your 8th trying to return it " I couldn't believe she was still trying to lie to my face. He also gave me a lot of attitude because he had to do his job. I wish there was a real manager around. They act like it's coming out of their personal pocket. Unless y'all want a headache don't come here. I didn't even want to give 1 Star. It's by force.
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July 2023 by jze plane
I had 13R4
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July 2023 by jose Madrigal
Great service and customer service
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July 2023 by Trampolinebros
Game cards
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March 2023 by Viviana Moreno
I love this place!!! Real recommendations from employees and always happy and easy going! Thanks for the great customer service everyone!
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February 2023 by Alex Tanner
Placed an order online, didn't realize tax is not included in Free Shipping calculations so it came up $0.03 short due to prices on 3 items ending in $x.99, so tried to call Customer Service to see if they'd either honor it or add a Protection Plan to put the total over the threshold. Calling 6min after they opened, I got a prerecorded message saying wait times were over 60min and to try calling tomorrow, then it hung up on me. For shame, GameStop, for shame...
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February 2023 by Jubilee A.
the xbox i got from here is hacked by creepy weirdos. the employees and customers stood by when a child was verbally abused. i called the cops on that abusive old person
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November 2022 by srjason
The Corona, Ca store is horrible. The manager is a disgrace. I purchased a game with my pro account. I didn’t have the receipt. Manager immediately tried to deny the return without even hearing the full situation, and walked away. When it was clear I wasn’t going to leave after his rude behavior, the employees tried to help me. Of course the store couldn’t figure out how to call customer service and I left. Avoid this store. Avoid this manager.
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November 2022 by Brian Freeman
Great service! Very friendly employees!
