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November 2023 by Michael S.
Best Ace Hardware in the valley. great customer service. Everyone's kind and friendly. Spanish speaking associates as well. Joe and Nancy will solve all your issues.
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November 2023 by Ronnie Gilman
Good neighborhood hardware store with a good selection
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September 2023 by Sherry Asher
Always get help from employees and they have everything I need. Love Ace Hardware!
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July 2023 by C L.
ZERO STARS! Racist 2 older white men. Makes me sick! Has the worst experience! They made me feel like I was gonna steal from them. Don't come here!
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June 2023 by Veronica M.
I went in today to have my slider door rescreened. I brought my dog since we were going to the park afterwards. I unloaded the door from my truck then got my dog out of the truck. The door is about 6.5 ft so I had to use both hands and hold the leash at the same time. I hadn't really thought it through but wasn't going to leave my dog in the truck. As I approached the front door an employee ran to me and took the screen out of my hands and carried it to the back for me. I was so impressed with this young man and the other employees. I thanked him but I don't think he realized how much it meant to me. Just wonderful service!
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June 2023 by Sam L.
This is by far the best Ace Hardware store I've visited. I under that each Ace Hardware location is independently owned and operated. However, the Norco one stands out because of the following 3 factors: friendly staff, knowledgeable customer service, competitive pricing.I've shopped here several times, but I decided to leave a review today because of the charcoals.I was at a different Ace Hardware store to buy charcoals, but it marked up the item by 45% compared to the online pricing. I asked if they can match the price and was told no.So I called the Norco store, confirmed the availability and pricing, which was exactly at the online price. And now I'm walking out with 3 bags AND some wood chunks. No fuss, no muss.Even if this is not the closest Ace Hardware near you, you might wanna call this store and talk to a friendly and knowledgeable staff to get what you need at a fairly competitive price point.Now I'm gonna go home and smoke some pork!
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May 2023 by Andy O
Who doesn't love ACE they got a small but good BBQ section.
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March 2023 by bill smith
Jeff was very rude and unhelpful seemed like he was annoyed and irritated that I was asking for help
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March 2023 by Bill S.
I walked by the gentleman there and he acted like he didn't see me and I asked him for help his name was Jeff he was very rude and impatient and acted like I was imposing on him he seemed annoyed and like he didn't have time for me I will not return there again that is not the way you treat customers
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November 2022 by Sheila H.
The gentlemen at this location were friendly, helpful and easy to work with. They have a great selection and showed us the item we needed for the job. I will make sure to come to this location again!!
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October 2022 by Nathaniel Lutes
Really friendly cashiers
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September 2022 by AR C.
WTF! Open on time! Says they open at 8am and the place is still locked up, I got to do this morning and waiting for a business to open when they say they are supposed to be open ain't one of them. Trying to support local small business but you ain't making it easy.
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August 2022 by J E
Dont get your keys made here.
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July 2022 by Jason I.
My dad had an issue a little over 1.5yrs ago with an extremely rude associate in the store which i personally witnessed. Since that day my dad vowed never to give ACE/Norco his business ever again. I spoke to the owner about it and she said it would be handled. Approx 2 weeks ago my cousin was doing a project for me and he needed a part. Instead of driving to the big box store he goes to ACE/Norco. He came back home so angry and empty handed. I asked what happened and he proceeds to tell me how the old white guy was chicken hawking him in the aisle as if he was waiting for him to steal something but never askimg if he needed assistance. He got frustrated and put everything down and walked out. Off to home depot we went. I proceeded to tell him my dads experience to which he responded, you know ill never go back to that store either. This store has a personel/culture issue.
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June 2022 by Richard Navarro
Went to Home Depot and Lowes for Metric hex nuts. Their stock was deleted and in total disarray.This Ace hardware store was fully stocked in perfect order and customer assistance was to be commended. Support your local Ace hardware store!!
