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January 2024 by David Grant
Everyone there is extremely friendly, helpful and thorough. I’ve had to go three times for some minor stuff and each time I’m more impressed. Why would I go anywhere else?
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January 2024 by Liam Ganion
Always timely and great
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August 2023 by Sid P.
Great service and care . The staff was excellent and knew what they were doing .Thanks
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August 2023 by Brandee B.
So easy to make an appointment and friendly staff. X-ray machine on premise. left with a nice boot and feel much better!
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August 2023 by Laura Cunningham
Hoag urgent care took great care of me today. I really appreciate their empathy and clinical care.
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August 2023 by Crystal Morgan
Be careful with hidden fees. I came in to be seen. I am from out of town so my insurance was not excepted which I already knew I would have to pay cash. Which was fine. I was quoted back in the room a certain amount to see if I wanted certain tests ran or not. Off that amount I agreed to the tests. Once I got to the front desk to check out. They charged me a higher amount. Fine. I paid it. A week later I got another bill in the mail from them. I called to speak to a manger and she was not helpful at all. I could see if they were billing my insurance company and they didn’t pay what was estimated and I owed the rest. But that was not the case. I was a cash patient. There are set fees. There is no reason why I should be getting more bills in the mail after the fact. This place is a scam.
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July 2023 by Ken M.
The process was easy, go online and schedule a time with the clinic. There was a little wait but I really felt like I got great care from the nurse practitioner on staff. She was really good/effective/detailed oriented. I definitely will use them again
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July 2023 by Toni S.
This is an excellent Urgent Care. Friendly staff, kept me informed during my wait for testing. Dr. Moon was excellent.
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July 2023 by Sven D.
Chest cold was getting worse after 5 days...Tried to go to Sleepy Hollow in Laguna like the old days. No walk-ins and was told to wait until next week. That was from Hoag central booking.Called Urgent Care and was told 30-45 minute wait. I said that I was on my way. Arrived 15 minutes later and was seen by Dr. Moon 15 minutes later. Awesome Doc!Highly recommended!
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July 2023 by Courtney J.
Quick, clean and efficient. Practitioners are lovely! Thankful to have such a great place to help when in a pinch!
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June 2023 by Jim S.
The staff is very friendly and helpful at this location. The facility is modern and very clean. You can check in online to make your visit most efficient and not have to wait around for a long time. Every time I've been here my experience has been positive. The NP has always been thorough and take their time explaining things. I highly recommend this place.
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April 2023 by Cynthia D.
Dr Moon was clear, thorough and took her time evaluating my situation. I appreciate her good recommendations and informative instructions that were clearly printed out for me! I should also mention, the check in was very easy and the med tech who took my vitals! Both were efficient and pleasant!! If necessary i will go there again!!!!
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April 2023 by M O.
We had a great experience at Hoag Urgent Care. Quick and friendly. Dr. Moon was great with my son. I would definitely recommend them!
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April 2023 by Renee S.
unfortunately they are very limited in what they can treat.I had an eye issue and the "provider" was very hesitant to prescribe an eye drop! Best to go to a facility that can actually treat a condition!I'm an RN and was disappointed.
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March 2023 by Alvaro Martin
In order to be efficient, they did my check out without full attention. They put a dirty thermometer on my mouth without any cover. At the same time, they were training. My appointment lasted less than 10 min but I got charged for over 30 min.
