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August 2023 by Brittany Morton
Not great. They use a poor product. They try to up sell every single time! Don't go here unless it's your only option based on location. There are so many other salons that are client focused and use decent products.
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June 2023 by Shani C.
I am beyond disappointed in the nail technician and Manager working that day. She was literally on her phone the whole time; the gel choices are limited, and she put the wrong color gel on my toes. She timed my massage but was one handing my leg/legs at each procedure from callus removal, paraffin, mask to the scrub. She rubbed the top of my foot and front of leg and NEVER once touched the back on my leg under my foot or anything else but shin and top of foot the whole time during the mask, scrub and massage. Also, she cut me during cuticle trim and within an hour my big toe swelled up with infection. I didn't see her remove the tools from a sanitary bag. She clearly was waiting for her next appointment; once that other appointment walked in, she was done with me. She put the same tools used on me in her carry box and moved on to the next customer FRIGHTENING!!!!!!!I am sensitive to tipping in the industry but if they don't care about me or what I'm paying for or even ask how it was no concern at all and then proceed to talk about you in front of you about your tip, she didn't deserve that or my business. I now have a extremely infected toenail from her cutting and tearing my cuticles incorrectly. Now I must see a doctor, I can't walk well or wear the shoes I had planned for the weekend, such a disappointment with the holiday approaching I'll be unable to enjoy some activities. Once I got up to pay, she ran literally ran to the front desk and insisted I pay in cash which I laughed and said NO! I paid with a credit card as the Manager was right there. I voiced my disappointment and she just smiled as my nail Teck was yelling in a language, I couldn't understand something clearly about my tip and all the techs looked up at me and began to talk. I consider myself an over-tipper but in this case this woman should find a new job! I do not recommend this place at all. I did call the next day and spoke to someone who identified herself as the manager and requested my money back. She did credit my card but only after accidentally charging me again. My total was $67.00 for toes $23.00 for gel, and I begrudgingly tipped $5.00. I did feel that was too much! $95.00 for a pedicure is outrageous especially when I was finished 25 minutes before my friends who all started their pedicures at the same time! CRAZY!!!!! One star is about right since I did get a refund but have to see a doctor! I hope I don't wind up with something like fungus as well! Only time will tell.
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May 2023 by Hannah G.
Best hair nails I've ever been to. Been here multiple times and I've never had a bad experience. They're kind and do such a good job on nails
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May 2023 by Carol L.
Awesome nail salon. Love Cherry, she provides me with thin, natural looking "dip" nails that last longer than gel or acrylic. (Found out on a long vacation!) Also great with cuticles and gel pedi.Highly recommend Cherry and this salon. Upbeat, busy atmosphere. Very clean. Gracious. Can always fit you in, well staffed.
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May 2023 by Afsoon S.
Worst experience ever! My powdered nails are falling apart one by one after a day of getting them done! So disappointed Never going back,and also I had to complain about my time not giving up to someone else!! So unorganized. Not recommended
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May 2023 by Candice Estey S.
So welcoming. Very efficient salon. Many return clients. We come back once a year and look foreword to coming here. Van was very nice and was concerned about my care. She was gentile so I relaxed. I had 2 grands with me at the same time. We left smoking. So nice.
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May 2023 by Carol Lee
Tried a dip manicure, excellent results, easy application, thin and hard nails look natural. I went to Cherry, in Newport Coast. Great job.
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April 2023 by Alexandra M.
Cherry did my manicure and it turned out exactly how I wanted. Very pretty and feminine! I highly recommend going to her.
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March 2023 by Kathy T.
Randy did a really good job on my nails! He's so precise & quick! He also made sure everything was to my liking right away! This place is nice too! I was serviced quick on a late Saturday afternoon! They have a lot of people working here.
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March 2023 by Mina Abdi
the people are very rude. They are not clean and because they don't use disposable plastic I got fungal infection in my toes and it is very difficult to cure. Be careful.Services: Gel manicures
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February 2023 by Charlotte C.
I got a gel manicure removal and new application by Cherry, and I couldn't be happier! I told her what I wanted, and she gave the perfect recommendation for color. My nails look flawless, and I only wish I lived in the area so I could make Cherry my new nail technician! 100% recommend.
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January 2023 by Linnea G.
I have been going to this Newport Coast location for several years, my last experience a few weeks ago was terrible. Since Covid I constantly see new manicurists. The gal I got last seemed fine, but 3 weeks later I discovered I had 2 totally black nail beds, one on each foot. I immediately went to my Dr. who told me one was fungus and the other was a burst blood vessel. The fungus is definitely a result of unclean tools. I can't imagine how a burst blood vessel happened. I have not dropped or damaged anything on that toe (or any toe/foot) to cause this. My wait to get helped that day was over 45 minutes, my bad for waiting, but I did need a pedi. I will not go back to the Newport Coast or any Happy Nail location.
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December 2022 by Sarah D.
Anita was incredibly sweet and attentive! I love this location and have been going since I was a little girl - never had a bad experience.
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November 2022 by Jona Thomas
They were great fixed everything I had broken you got me in and out of there quickly
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October 2022 by Sammi S.
Worst ever. The lady doing my nails was so aggressive. Days later and my fingers are still so sore from all the open cuts I have. She did a terrible job cleaning up my cuticles and I asked her to fix and she was rude. I did dip and she sanded so much off of the color that they are so uneven. And at the end during checkout she was so pushy for cash and tip. I have never left a place so mad before. Terribleeeee!!
