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February 2024 by pamela
Customer service was very personable and they also helped me to find out that there is a Vuori in Nashville Tennessee..way to go :-)
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January 2024 by Judy P
Small store but quality clothing
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January 2024 by Jack Kiesecker
Went in with a tedious return and Christian was patient and incredibly helpful. I had a really good experience with his help.
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December 2023 by Megan Page
Want is an amazing store!!
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November 2023 by Aayaam Verma
Gotta say the other reviews are right. This location has disappointing service.Changing room staff didn’t offer to help me look for joggers in the right size and color. They also didn’t seem to know the catalog - there are definitely more than 3 colors of Ponto Performance Joggers. When I asked if they could order them online or into the store for pickup, they insisted other colors didn’t exist.Sad to see one of my favorite Vuori locations plummet in quality over the last year.
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September 2023 by Gloria Kabaya
Hard to have to write this as I love everything I've purchased at Vuori. But agreed with a lot of these other reviews, the staff at this specific location is not friendly. I'll only purchase online just to avoid rude customer service.
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August 2023 by Seymour Titt
VERY COMFORTABLE CLOTHING ! My wife and I Iove this clothing brand...we have bought a swag of it at 2 different stores already. We had my wife's son in tow when we walked in here around 3pm on Saturday.......this is quite a small store compared to the others we have seen. VERY BUSY ! There were a lot of customers which made the store look even smaller. My wife was on a mission wanting to buy a couple of new Long-Sleeve Lux Crew ( long sleeve t-shirts ). They had just the one in Black Heather in my wife's small size...it looked great and my wife said it felt very comfortable. My wife also wanted one in Plum Heather but they had none. That will be a BUY ONLINE job along with another pair of Performance Joggers...long. I bought another Strato Tech Tee ( t-shirt ) in Navy Heather plus another pair of Fleet Joggers in Black. And we bought my wife's son a Strato Tech Tee in Charcoal Heather. REAL HELPFUL SERVICE ! One of the managers named Noah looked after us at the cashier desk. THE QUALITY IS FABULOUS !
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August 2023 by Andrew Seranno
This review is for the general manager of this specific location and not the clothes or company themselves. The clothes are fantastic and I’ve spent countless dollar with Vuori and will continue to do so. The one star and I would give zero if I could again is for the manager here. He is extremely smug and I tried to return a pair of shorts that had fallen apart, he looked at them and just said ‘we don’t do that’, I had returned one pair before and am pretty non confrontational so I just left. This happened twice. Then It happened to another pair of shorts a few months later and so I took them in, an employee immediately switched them out for me. I thought, that’s peculiar, surely a company like Vuori has a policy around these things. So I went to the website to see if I could return them there. Lo and behold, you can return them not just for being defective but for ANY reason within 90 days. The GM here is just too smug and too good for his job. I’m sure because this store does over 10M a year in revenue he thinks he’s responsible but the truth it they’d probably sell that if they just had self check out kiosks since the product is so good. This GM needs to be fired.
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August 2023 by Joe Phillips
Everyone was so helpful. Everything we were interested in was in stock and available for purchase. You do not have that happen very often anymore. There was more than enough staff on hand!
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July 2023 by Thary M.
The customer service at this store is extremely poor. The past 4-5 visits, the sales associates never greeted us or asked us if we needed any help. It seems like the store was over staffed so it wasn't because they didn't have enough sales associates on the floor. Many of them would stand around talking with each other or engaged in long conversations with other customers. The line to the cashier was confusing due to the limited space. We were paying at the register, we had other customers walking close behind us and we had to constantly move around to make way. My husband and I will continue to be loyal customers to Vuori and shop online. We understand that this store is not a reflection of the company. The store manager should really consider giving customer service training to their staff.
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July 2023 by Dave P.
I had an occasion to visit this store to exchange a birthday gift. When I entered the store, I was very impressed by the cleanliness and organization of its product lines. I was approached by a bright young woman who introduced herself as Skylar. They did not have the item I wanted to exchange so she offered me a gift card. After leaving the store, she called me a short time later and said she found what I wanted and would ship it to me. She made me feel like I was a priority customer and I heartily recommend you ask for her when you visit the store. Cool stuff, reasonable prices and a focus on customer satisfaction. A great combination!
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June 2023 by Sierra N.
Ive been trying to find a new workout clothing brand so I decided to give Vuori a try. When I went into the store I was greeted by the warmest smile from a sales associate, Tiffany. I asked her for a few recommendations (since she was covered in head to toe in Vuori clothes, I knew she wouldn't steer me wrong). Tiffany helped me pick out a few new outfits and made the experience top notch!!! And I Love the clothes, so soft and comfortable. Thanks to Tiffany I am now a Vuori girly!
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June 2023 by Gmoney G.
so this store is nuts. like many "yoga/athletic wear companies" they really only cater to the tall skinny size 0 type chick. im 5'7 135 lbs and i tried many things on and nothing fit me right. most of the bras are for flat chested chicks. not someone with double D's. young workers seem nice and helpful but thats about it. the shirts were too tight or crop top. unfortunetly not everyone is an instagram model with a fake type flat stomach either. good luck if you come here.
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June 2023 by Tray Sea C.
I love Vuori clothing, I've been wearing it since the product came out. My daughter and I went to Fashion Island to get new new outfits from the new color collections. we could not get to the clothes due to the employees talking to each other. We didn't get a greeting or offer to help. They were so into their conversations the customers were totally ignored. I will never go in there again.
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June 2023 by Monica D.
I wasn't as familiar with Vuori until I met Tiffany Costello. What a tremendous asset she is to the Vuori brand! She is positive, helpful and full of energy for the clothing and an overall healthy lifestyle. I have shopped at just about every clothing store and have never met a person like Tiff. Can't wait to see her on representing the Vuori brand at the highest level. Thank you Tiff!