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March 2024 by Judy Kent
Fred was very helpful, upfront forthright shared all the cost so we knew where we stood and could make an informed decision and he was fun
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March 2024 by Mr.Penguin
staff is chill
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November 2023 by Alice Cuellar
Kimberly was the best! Kind, helpful, and we had some great laughs! She set my phone up, made sure my emails were set up. Kimberly was awesome!
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November 2023 by danielle
If I could give negative 10 stars I would , first I had my phone stolen , came here to get a new one just to have them add all these extras to my plan , charge me 200$ saying I had to buy the case and charger , when I got back to pa I returned …. Just horrible. Horrible. Do not go there scam artists
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November 2023 by Egon Vandenberg
Kimberly has been there for me when ever I have had issues with my phone she is superbly competent pleasant and supportiveThanks for her helpEgon van den berg
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October 2023 by Paras Mahadevia
I had a mix up with my order, not the stores fault, but when I came in I was not offered any help on how to correct the issue and was rudely explained it was not the stores fault. I was not upset, I asked what I should do next and was hoping for some help on how to clarify the issue and to get my order later. I didn't get any help and left without any resolution to my issue, as a Verizon customer for over 10 years I thought this was some of the worst customer service I ever received.
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October 2023 by Camille Briley Hall
I had an outstanding experience with Kimberley; I am 79 & technically challengedIt took a bit longer as I was changing from providers.
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September 2023 by Kristy Szamocki
Ari helped me to get a new iPhone 15 and it was seamless. He even juggled a few customers at the same time, satisfying everyone. Very professional employee, great experience!
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August 2023 by Nancy Kelley
Kimberly is awesome! She exceeded my expectations and the entire staff there is great. Eager to help!Great experience! Love my new phone and watch!!! Thank you Verizon Corona Del Mar. I'll be back.
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August 2023 by Melissa Fontes
Ali always goes out of his way to provide the best service possible. He is exceptionally knowledgeable and is able to handle any issue or question efficiently and kindly.
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July 2023 by Nicole Genova
My phone completely stopped working and would not even turn on. I visited the store and was immediately helped by Edy. He found me an awesome buyback deal and I ended up getting a brand new phone for hardly anything. He also helped me update my plan to the most current economical decision for me ….all with the lower monthly bill. His customer service was excellent and I will return him for all my needs.
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July 2023 by Ali Hematyar
Ari was amazing. He was very helpful, knowledgeable, and went above and beyond to make sure all my needs were met. He was an absolute pleasure to work with. Thank you, Ari!
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July 2023 by Marisol Dunk
Ari was beyond helpful. Great manners, taking his time to make sure all my questions were answered. Overall, great customer service.
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July 2023 by Tuyen Nguyen
bad experience. feeling cheated. i have my phone plan for almost 130$/month, and they told me if i change my old phone and make up for it 900$ i will get a new phone and keep my plan 130$/month ( i wanted to be sure and asked many times) they said they kept the old program, but that's not the case. They raised the money and when I heard of the complaint, they cut me off from calling, unable to use my new phone.
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July 2023 by Brianna Dickinson
Kimberly was so communicative and patient with us through the whole process. She explained everything so well and got us exactly what we needed