-
October 2023 by Ana Camargo
Posting from another person in a group on Facebook ;I recently lost 25 pounds so I treated myself to an appointment at a nice salon with the owner of the salon, Ty Alexander in Newport Beach. When he was notified that I was there he looked over in my direction and his face transformed to an angry indignant expression. He walked over to me and in a clipped tone informed me that he could not do my hair and that he has another stylist to do it. His attitude was arragant and cruel. He gave no explanation. I said to him that I am keenly aware that I am middle age, unattractive, and overweight and that it was a fear of mine to walk into a nice salon and be rejected. His response… “you’re not overweight “. He sat in the chair across from me chatting with staff while another person cut and styled my hair.Don’t worry about me, as I write this I’m having a giggle. Welcome to over 50.
-
September 2023 by Denisen Hartlove
These people are jerks, with special emphasis on the owner. He was rude and unkind to a friend who went in to treat herself to a nice cut at an "upscale" salon. Turns out money doesn't equal class. Ty refused to cut her hair and when she told him that she's aware she's "keenly aware she's middle-aged, unattractive, and overweight," he replied that she's not overweight. Like, WTAF. The owner is as rotten as last week's potatoes and should be censured. Do better, Ty. You should be ashamed of yourself.
-
September 2023 by Deana Billingsley
The owner shamed my beautiful friend when she went in for her appointment. Terrible. Refused to do her hair after she specifically made the appt with Ty. But I got news for you, he’s no prize himself. Ugly heart and soul.
-
September 2023 by A M
If Ty doesn't like you, that's it. No cut from Ty. Ty will just sit there chatting with someone else while someone else cuts your hair even though your appointment was WITH TY. I don't know what that's all about but just sharing it for those who want Ty to do the cutting.
-
August 2023 by YOLEE RODES
I’m deeply in love with the hair style Ty gave me. Great place so happy I found it, I can’t wait to come back
-
August 2023 by Cynthia Karimi
I brought my 14 year old daughter in for a hair cut yesterday to Chris to prepare for first day , we provided a picture and he over cut her bangs horribly. She hasn't stopped crying. When I called to share feedback she starting arguing with me instead of giving some customer care or maybe bringing her back to fix it. so disapointed in the customer care, I WILL NEVER go back. Mistakes happen how you treat a customer is another thing, it is the treatment not the mistake that leads me to this decision. I had gone before to Chris and personally speaking I got a great cut. But being treated like the wrong doer by the person answering the phone was heartlessService: Haircut
-
December 2022 by Newport G.
Asked for bangs. This is What you get from Leanne if you ask for bangs. Plus no accountability or apology for doing this. Just "sorry you don't like it." Only blame shifting back on to me. Sorry for the "miscommunication." I never said to cut hair above my eyebrows straight across, thin it out and make it uneven. Looks like a beauty school student practicing in a doll head. Too bad it was in a real human being. I had to ask for a refund, obviously. Didn't offer it. Now says I will get it in 5-7 days. But there's was no actual apology for this and I'm the one that has to live with it.
-
December 2022 by Taylor T.
I almost want to gatekeep Dom because she is so amazing but if you're looking for someone for highlights lowlights Brazilian blowout you name it Dom is your girl. I've recently been growing out my natural brown hair and have been getting so many compliments of how nicely Dom blended it from my last appointment. 12/10 recommend.
-
August 2021 by Allison B.
I was traumatized by my old stylist leaving me with damaged, over processed hair. I read the reviews and decided to go with Brent and I'm so happy that I did. He did an outstanding job with cut and color! Thank you Brent!
-
May 2021 by Chelsie Stringham
This salon is SUPER COOL!! Kinda hidden down below, so go down to the bottom level in the center of Building 230. They have a little shop now with alot of really nice gifts/home and beauty items, including Gigi Pip hats!! Everyone is really nice in there! I LOVE Stephany, my cut was REALLY good, and I am kinda particular haha. They do ALOT of extensions there as well! I highly recommend this Salon, take it from a picky patron!!! ;D
-
May 2021 by Andrew R.
I've gotten several good haircuts by Ty now and have made him my go-to in Newport Beach
-
April 2021 by John N.
The haircut I received from here was downright atrocious. Not only was the stylist generally cold, but there was no effort put into the haircut. This is evident by the fact that when I left, I noticed that only one sideburn was shaved when I got home and the other was untouched. Very few times have I left a salon wishing I never entered in the first place. In fact, I would pay money to be able to go back in time and have NOT gotten the haircut. The only reason I did not give one star is because the interior was nice. To be clear, I am not the type of person to leave reviews about places or complain about a service that I am unsatisfied with. The fact that I am posting now should speak volumes to how livid I am. I cannot underscore how bad the haircut was. If you're a male looking for a haircut, you'd be better off finding someone on the side of the road, blindfolding them, and throwing up a prayer to God.
-
March 2021 by Robin Stevenson
Brent does amazing work!! Wonderful stylist!
-
November 2020 by Daisy Park
love coming to get my hair cut and colored by MINA! i never got my hair colored until i met MINA and now i'm hooked! she listens to exactly what you want and puts her professional touch to it. i always look forward to seeing her to get my hair refreshed. highly recommend!!
-
September 2020 by BMW David
Thank you, Kim! I was a little nervous because of the density of jungle on my head she had to cut through, and it was my first time working with her. My last haircut was in February and I have thick hair. I am so happy my friend recommended her! Kim’s attention to detail and experience are clearly evident the moment she gets to work. I’m from the east coast and will fly out for my next haircut from only the best, Kim.The salon was spotless, Covid-19 ready/compliant, and the staff was super-friendly.
