-
January 2023 by Google user
I found the Newport Beach Vault out of necessity after my home in Silicon Valley was burglarized. I happened to be traveling in the area and decided to give them a call since I could not find any better option in my local area. Although I contacted this business on a late Saturday afternoon, the owner agreed to meet me to set up a new account. Smooth and quick process. Later, I was able to get access to the box within short notice and at odd hours. A+ service, thank you.
-
January 2023 by Azar Sultanov
I found the Newport Beach Vault out of necessity after my home in Silicon Valley was burglarized. I happened to be traveling in the area and decided to give them a call since I could not find any better option in my local area. Although I contacted this business on a late Saturday afternoon, the owner agreed to meet me to set up a new account. Smooth and quick process. Later, I was able to get access to the box within short notice and at odd hours. A+ service, thank you.
-
November 2022 by Rose M.
I was a little worried about storing my valuables anywhere I couldn't see them. However, I was also worried about having them at home. I saw an interview with the owner and decided to call him. The minute I met him, all my fear disappeared. Chad patiently and graciously answered all of my questions and dedicated me the time until I was comfortable. He is so easy to get ahold of and always responds. I am so grateful that I learned about this vault and would highly recommend It.
-
March 2022 by Natasha L.
The owner Chad is incredible. After years of having a safe deposit box at The Vault im still a very happy customer. With Chad you feel like family, I know my valuables are safe and im dealing with a person I trust 100%. The owner is very accommodating and went above and beyond to always make sure im taken care of, always treating me like family. Thank you so much Chad you're a wonderful person and a pleasure to be around. I recommend The Vault in Newport Beach to anyone who is looking for a safe, reliable, safe deposit box. The Vault offers different size boxes so your needs will always be met and all the boxes are insured.
-
December 2021 by Folium B.
Reviews Yelp googl facebook We write reviews, promote your companies Real people accounts before 2017, we use one IP address for one view If a review is not recommended, we will replace it free of charge. First review for free Contact us
[email protected] Yelp services 10 Yelp reviews = $ 350 20 Yelp reviews = $ 600 50 Yelp reviews = $ 1500 1 reviews Yelp = 150 $ -------------------------------------------------- 10 google review = 350 $ 20 google review = 600 dollars 50 googl review = $ 1500 -------------------------------------------------- 10 Facebook Review = $ 200
-
November 2021 by Veronica Tello
I reached out to The Vault on a Friday afternoon looking for a quick turn around on a high value item and I received a call back within 5 minutes. The owner, Chad, was incredibly helpful during a difficult time for my business and I would recommend him to anyone looking for this service in LA. He connected me with others who would help, made himself available, and followed up to make sure we received the service we needed. I would not look anywhere else in the event that our company needs a safe deposit box in the future.
-
June 2019 by Jorge G.
I have been a client of The Vault for sometime now. Since I'm always traveling I know that my valuables are safe, secured and insured. The owner is really attentive. Always striving to be the best at serving the clients and always just a phone call away. I wouldn't trust my valuables anywhere else . The bank safe deposit boxes are not insured and I did not know that . He is very informative with everything . Thank you for everything and specially a big thanks when I needed to get to my box urgently. You guys are the best. I highly recommend THE VAULT . If I could give you more stars I would.
-
June 2019 by Isaac M.
So glad I found this place ! It's safe and so convenient and most of all it's private ! It's fully insured not like the bank safe deposits boxes ! Made an appointment with the owner checked everything out he was so helpful professional and informative! Highly recommended! 10 stars for the customer service far exceed my expectations! Been a loyal client for a few years now !
-
June 2019 by Laura R.
I can't thank the owner of the vault enough. Time and time again, I am surprised and happy with my choice to use the Vault and the Vault's customer service. Yesterday, I had a family emergency and needed to get in my box and on a plane within hours. I called him and asked if I could get in (with less than an hours notice) On a Sunday nonetheless-he immediately replied, and despite being in the middle of a family birthday party, he said of course! I was in quite a state, and he graciously accommodated me and asked me how else he could help. He even offered to assist me in getting a car service lined up but I'd already set one in motion. Where else can you get that type of service and access? Knowing my belongings are safe, secure, and I can always get the best customer service is priceless to me. During a stressful and uncertain time, I was able to get in and out and on my way in less than hour. Thank you, thank you, thank you! I am soooo grateful for your help yesterday and always providing me with peace of mind.
-
May 2019 by Emylee T.
I opted for a 3 year contract with Vault, but since I won't be in California much, I asked if I can forfeit my 1st year payment and get refund on the last 2 years.. I've only used Vault for a couple months.. this way I'll save money and they can re-rent out the box. The answer is No. The contract doesn't really talk about it either. If you're thinking about getting a box here, make sure you ask about it beforehand. My mistake. If I knew before hand I would've just got a safe deposit box at the bank. They're nationwide and I'm sure transferring to a different state wouldn't be such a hassle or disappointment. Also sometimes it take awhile for Vault to respond when I text them, which makes me nervous about leaving my valuables in their safety box.. as in, what happens if one day they decide to stop responding altogether? What can I do? They were very responsive before I became a client. Not a 5* customer service I was expecting hence the update to my review.
-
April 2019 by natasha levine
The Vault in Newport Beach is private safe and convenient. The owner is trustworthy. The Vault includes insurance and you can be sure all of your valuables are safe and insured. I recommend The Vault to anyone who is looking for a safe private storage. Automobile storage is available as well. The Vault is the only facility I trust and recommend.
-
April 2019 by Dennis Tarrant
Great place for private, secure storage of valuables.
-
October 2018 by Isabella S.
If you want the things you care about to be placed in a safe environment then The Vault is the place for you. The owner makes you feel at peace and gives you the sense of security your looking for when making a choice of where to place your valuables. I highly recommend this place!
-
August 2018 by Rachael Romano
The Vault is a secure, private facility. The owner is professional and courteous. Unlike my bank safe deposit box, my box at the vault is insured, which gives me peace of mind.
-
August 2018 by Jeremy P.
Five Star customer service at The Vault. No matter how many questions you may have, Mr. Franks is always patient and respectful. For new customers that may not be familiar with the increasingly popular private storage industry, Mr Franks thoughtfully explains the process in Layman's terms with zero pressure. I researched private storage from LA to SD and it was ultimately Mr. Franks customer service and the fact that the facility exceeds security requirements necessary for insurance coverage. There's no risk. Institutional banks are targets for hackers and I no longer need to worry about access to my valuables when the banks doors are chained. No need to look anywhere else. Head over to beautiful Newport Beach, Ca. ,reserve a space at The Vault and protect your future.
