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December 2023 by priscilla a.
Ran into a problem with finding the right size lock-nut socket for my bmw 335i e92 luckily Gator helped me not only find the right size but took the time to help me and figure out the size. Gator is one of the nicest & most helpful employees at BMW. He strives to contribute the best customer service at BMW and not only helps people but has the best personality. i would highly recommend to anyone to go to sterling BMW to get your car serviced. Ask for Gator for any questions or concerns he will guide you to the right direction. THANK YOU for all your help Gator!
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December 2023 by Buga B.
one of the most crookies company in the fraud capitol in the world, newport beach,ca purchaesed the car from themthey have a mechabnic shop in same front yard , sign says sterling collision center, when the case happen they says " its not affiliated company we reffered them , its different company"dont trust them , fully fraudlent b/s people ....
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November 2023 by Tanner Buckbee
Gator in service saved the day! After moving to CA I found myself needing a new door jamb vin sticker for my 1 series. It had been removed during the installation of a 1M body and never replaced (not needed in prior state, just dash vin). This car has been a project for years with lots of sentimental value, I had exhausted my options and Gator immediately assured me he’d get it taken care of. He kept me in the loop during the entire process and had a new sticker in my hands in just days! Something I thought would take months if ever possible. I wish everyone would take notes from Gator and certainly hope Sterling BMW recognizes just how special their main man in parts really is!
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November 2023 by Fadi Shoufi
Vogar was very exceptional with the way he handled the sale of my M3 from start to finish. By far one of the best experiences I have had purchasing a vehicle, I’d like to give this man the flowers he deserves. Thank you vogar & sterling BMW!
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November 2023 by isabel harrell
Went to an event for the launch of the i5.Met a couple of my girls friends there. One drove from Palm dale, got a couple of hellos , shown the restroom, given the free food. But what we really wanted was to be shown the new i5. No one paid any attention to us. We saw who was getting the attention…. you’ve lost my business and I won’t refer you to any of my bimmer friends or family ever again. Customer service was 1/10. Meanwhile my other bimmer friends got to test ride the i5 at the Carlsbad and Corona BMW’s.
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November 2023 by Augustin S.
I will keep it short as possible for this 2 month long horrible experience i had here they dented my 1 month old 2024x6 i bought from them and was never able to speak with owner he refused to call us back or compensate anything for damages all they said they can do is fix it . it was kinda like sorry not sorry from the sterling bmw . Thank you dealer for ruining my new car I would not recommend taking car for service here if i could put minus stars I would
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November 2023 by Ali Mohammadi
I had a wonderful experience at Sterling BMW in Newport Beach, all thanks to Aisha. She provided top-notch service, was incredibly knowledgeable, and helped me find the perfect car. Aisha and the team at Sterling BMW made the process smooth and enjoyable. Highly recommend!
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November 2023 by Elyssa J.
Love seeing Tony and Bob, everyone here in fact. I started getting my car wash weekly here. Always above and beyond! STOP SCROLLING AND DRIVE IN!
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October 2023 by Ali M.
I had a wonderful experience at Sterling BMW in Newport Beach, all thanks to Aisha. She provided top-notch service, was incredibly knowledgeable, and helped me find the perfect car. Aisha and the team at Sterling BMW made the process smooth and enjoyable. Highly recommend!
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October 2023 by Aaron Ross
Evan at BMW Sterling is a consummate professional; knowledgable, patient, pleasant and solution oriented. Thanks to Evan, I am going to have my dream car in a few months at highly competitive rate. I couldn't be more excited to pick up my new ride and am super grateful to have had Evan to help make it happen.
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October 2023 by Austin R.
This BMW dealership is the worst in OC. They not only mark up car prices but also mark up interest rates -- more than the BMW standard rates on the official website. There are many other BMW dealerships in the area, so definitely shop around!
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September 2023 by Alex Lee
I just want to recognize Adam for going above and beyond with my BMW. I've taken my car to several dealerships in the area, and will never go anywhere else. Adam ensured that my car was in good hands, communicated with me throughout the process and provided me with a loaner vehicle.Sterling BMW service department is by far the best service department that I have dealt with, and it's not even close. Thank you
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August 2023 by Moataz Elgendy
I wanted to take a moment to express my sincere appreciation for the incredible experience I had at the BMW dealership. From start to finish, every aspect of my interaction with them was exceptional.The staff’s knowledge and enthusiasm were evident from the moment I walked in. They took the time to understand my needs and preferences, guiding me through various options without any pressure.The purchasing process was smooth and transparent, and they ensured I was comfortable with all the details. Additionally, the post-purchase support and guidance they provided were invaluable.A heartfelt thank you to Lisa for her outstanding assistance. Her expertise, patience, and genuine care made this experience unforgettable. It’s not just about the car, but the people behind it that truly matter.
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August 2023 by Rob DeLancy
After searching all over Arizona for an X7 M50i with the bench seat we came across this beauty at Sterling BMW! Not only was it. 5k cheaper than any in arizona it hat less miles and more options. Evan our sales person was very courteous and knowledgeable. From picking us up at the airport to making sure my wife was comfortable with the technology he was top notch. Even the GM came down and spent a few minutes chatting. They may be 300 miles from home for me but my next BMW will be from Sterling
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August 2023 by Brian Walsh
It’s hard to beat a new BMW. They are, in fact the ultimate driving machine. From the beginning of the process where we designed our own BMW X6 online, which is Alpine white with the coffee colored interior and black wheels. It’s stunning. Sterling BMW was instrumental in making sure we picked the right features and the add-ons that we were considering, that was really helpful. Also, the dealership facilities are super clean and well designed and the people are all very friendly and competent, from Aisha the salesperson, Alex from Finance and Victoria, our assigned “BMW Genius”. We ordered the car in May and they told us it would be late August or early September when it would be delivered, but it came it mid-JULY! What a treat! When we picked up the car, our “BMW Genius”, Victoria walked us through all of the features and functions of the car which was super helpful because there are a lot!Sterling is definitely the dealer you want to go to if you’re going to buy a BMW. The dealership is small enough where it feels like a small town dealer, yet you are surrounded by some of the finest automobiles in the world, yet it is was a really casual, quiet and easy experience, compared to other dealerships that can be noisy and are rushing you through the process. We are very happy with our BMW and Sterling.Highly recommended!