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January 2024 by Karen L.
There is no other store in Orange County like this wonderful children's store and women's clothing ! The designer children's clothes , toys , and women's clothing are chic ,and adorable and you won't leave empty handed . Not to mention a stunning selection of gold and diamond jewelry that will have you intrigued . It's my go to store for a gift for a baby , child or friend , beautifully and quickly wrapped as you leave in no time . The family that owns and operates this darling shop is beyond kind and lovely . All of them . You'll love Red Balloon
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October 2023 by Mindy T.
This little boutique has unique, quality baby items for that extra special gift! It's pricey because it's not Target, but it's so cute and fun. I bought a few accessories and 3 baby outfits that were the hit of the baby shower. They have a little toy store in the back too that's darling! All my items were wrapped beautifully by the Store Clerk! Couldn't be happier!
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September 2023 by Katie T.
Honestly, I have to agree with every one star review the people there are so rude especially the owner. I don't know what she thinks she's got going on, but they are very selective who they help and who they don't. The boutiques in LA would never treat you this way.
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August 2023 by M S.
I've been shopping at this boutique since the 90's. Always the most incredible, selection and service. They offer quality items that offer both style and longevity. I'm so glad they're still around!
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December 2022 by Kathy S.
This is a luxury boutique that carries items ranging from baby wash to adult clothes and jewelry. The store is quite busy and feels overwhelming when you first enter. Guests goes between this store and the store next door (same owner). At first I wasn't sure who was working there, but a nice lady in a face cover approached me and asked if I needed help. She got my baby shampoo (but didn't have the baby body wash) that I was looking for and pointed me to the cashier. The cashier wasn't very friendly or talkative so it felt a little awkward standing there waiting for her to ring me up. I feel that this store is more appropriate for the locals in the area as it's kinda far and out of the way for us.
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November 2022 by Leah Z.
I agree with the other negative reviews. I thought it was my imagination but then reading the other reviews I realized it was not. I actually purchased a top from the Red Balloon Two and was asked for an id. While I appreciate a businesses making sure that I'm the owner of the card, the associates were just snooty. I go to Anthropologie all the time and spend $300 on up and never get asked about an id but more importantly I am treated well and the customer service is excellent (Fashion Island location). You never know who will walk though the door. Did these associates learn anything from Pretty Woman and the infamous scene "big mistake, huge!" ? I really want to support local places especially ones that sell clothing made in the USA. I found the company Stateside there but I am choosing to get my clothes directly from them instead and skip the judgement.
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October 2022 by Jessica G.
I only come here for the kid's section. Red Balloon carries adorable kid's clothes. I have never experienced any rudeness from any of the sales people, but I am purchasing for children. They have a selection of toys, pajamas, and swimwear in the back. The only thing I don't love is when they make orders, they don't order the same item again after that. So I've come across cute short and shirt sets where they had the size I needed in shirt but not shorts. I do wish they had a bit more in sizes 5-7. They're often picked clean.
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September 2022 by Betsy C.
Best service. Best clothes. Best everything. They get to know you personally and don't treat you like a sale. They all have the best style, personalities and so much more. All of my clothes since I was a baby have been from here. I hate hate hate trying on clothes in a store but coming here it's such a breeze and I always leave with more and better outfits than I planned on getting. I never have buyers remorse when buying here. If you've written a bad review about red balloon you clearly do not know what you're taking about. They've been around since my mom was a child, and have expanded immensely. They've literally survived it all. And thrived. Clearly they're doing something right.
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August 2022 by Brittany E.
By reading the other reviews, this looks like this is a theme here at this store. Do not shop here. Extremely judgmental and only treat you nicely if you look a certain way. The moment I walked in, all sales associates were avoidant and did not talk to me. They talked to other people walking in but made it an intention to avoid me. This was unless I picked something off the wrack then they were adamant about making sure to take the clothes out of my hands. At the cash register, they interrogated me about my card and if I shopped here before. I spent a good bit of money there easily and will not go there again. Again, do not shop here.
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August 2022 by Lindsey W.
Shopped here before didn't really have a problem. But this last time I went in I was ready to shop. I wanted to treat myself to some nice jewelry and a few pairs of jeans. I alway spend money coming to this store. But this last time wow I could not have been more of an inconvenience. I was looking at the jewelry at the counter and clothes were covering it. I asked nicely if I could look the lady rolled her eyes huffed and went behind the counter. She was so unhelpful, was giving me attitude and was bothered that I wanted to look at the rings. I went next door to try on jeans. The girl also couldn't be bothered. She also indicated that I was trying on sizes that were too small for me referring back to the Jean models and comparing their bodies to mine. I just had a baby. So I left feeling bad about myself and wanted to take my money somewhere else where it would be appreciated. Super bummed because I like this store and now I just feel fat.
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July 2022 by Veronica J.
The store is good. I like the selection of cute clothing but the owner is rude and grumpy. I think she's the owner, she's been there for years. Why do I keep coming back to this place when this lady is so RUDE?!
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June 2022 by Denise S.
I stopped by the smaller, more casual side of the two Red Balloon stores today to purchase some tees. The two sales associates were very unfriendly from the moment I walked in, and straight up rude when I was making my purchase. The girl that rang me up rudely tossed the pen at me and told me to sign the receipt without so much as a smile or a "thanks!". I won't be giving them my business in the future. I'd rather buy the same basic brands online than subject myself to their snotty attitudes.
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April 2022 by Xiouping C.
I like to spend money, yes I am not a typical Newport Beach shopper. These ladies are judgmental and as I was in the dressing room very gossipy I overheard them talking about someone Mayb a customer. I pretty much had to ask to be helped and her face as beautiful as it might be looked disgusted at me. FYI I have a voluptuous body and they don't carry large only size zero & 1s and small and medium. So yah inclusivity not happening. Overall Newport lacks diversity as well. I use to buy baby clothes and comfy clothes here Mayb I will be back and change my attitude if they change theirs but overall vibe is snooty and not helpful or very kind just meh. ;(
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January 2022 by George Smith
Great spot, the ladies make me feel like family. Keep up the good work.
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October 2021 by Coco L.
When I was little, my aunt used to shop for my cousin and me at a place called Red Balloon over at Mainplace Mall. I'm not sure if this is the same owner but just seeing the name made me nostalgic. My kids and I took a peek and loved everything we saw! My preteen managed to find a skirt she loved and my son didn't want to leave the toy section in the back. All the curated items were so adorable. We will definitely be coming back!
